We had an issue with the car we bought from chepstow trade centre but in all fairness Tim (owner) was true to his word & did fix the car. It was a gearbox issue on an auto & he paid to have it replace... Ver mais
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We had an issue with the car we bought from chepstow trade centre but in all fairness Tim (owner) was true to his word & did fix the car. It was a gearbox issue on an auto & he paid to have it replace... Ver mais
A empresa respondeu
Found the car I was looking for online and upon requesting information, I was greeted by Mark with all the information I needed. Communication was good and concise - Mark provided me with everyth... Ver mais
A empresa respondeu
Buying a car can be a daunting experience particularly when in late 70s and female! On my first visit to Chepstow Trade Centre I had a rough idea of what I needed mainly based on my husband's red... Ver mais
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We visited last week after seeing a few cars online, and from the moment we arrived Mark was super friendly, helpful and welcoming. He even let us view a car that had literally just arrived and was st... Ver mais
A empresa respondeu
Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward. Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.
Boxer Trading Estate, Unit 6 Ponthir Road, Caerleon., NP18 3NY, Caerleon, Reino Unido
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Friendly staff, and quick response, not pushy at all. deposit put down on the Wednesday collected cat Friday.
Engine management light came on as soon as I turned it on; however was in touch with their mechanic by lunch the next day and had a visit on the Sunday.
Car now awaiting 1 more sensor change(due to waiting on manufacturer for shipment) but very speedy and very pleased.

Resposta da Chepstow Trade Centre Ltd
Recently purchased from Chepstow Trade Centre, what a lovely company to deal with. From start to finish, they were friendly and professional and I can highly recommend this business.

Resposta da Chepstow Trade Centre Ltd
Amazing services highly recommended

Resposta da Chepstow Trade Centre Ltd
I bought a car with Chepstow trade centre and couldn’t be happier. Yes I bought it in January so it’s been a few months but the reason being to make sure all was good with the car. I cannot fault the vehicle and certainly cannot fault the staff, they went above and beyond for us. Nothing was too much trouble for them.
I would certainly recommend this garage and I will definitely return to buy another vehicle from them as they were honest guys and that’s what I want when buying a vehicle. I had a problem with the brakes, took it back a week later, straight away new brake pads and disc’s replaced and vehicle delivered back to my door. Can’t fault the service. Also had a 2 year warranty with it.
Keep up with your honesty guys, it goes a long way with customers…

Resposta da Chepstow Trade Centre Ltd
the friendliness of staff. Trusted business

Resposta da Chepstow Trade Centre Ltd
Great experience. Stress free service. Would highly recommend. Thanks Tim at CTC

Resposta da Chepstow Trade Centre Ltd
Cheers Tim - great service start to finish. Quick, friendly, professional and knowledgeable. Much appreciated.

Resposta da Chepstow Trade Centre Ltd
Bought BMax very good service and very friendly people, would be using again for next car. Would recommend

Resposta da Chepstow Trade Centre Ltd
Bought my first car from Chepstow Trade Centre and really happy. The process was so smooth and the service provided was excellent. Tim and Mark both great and welcoming. Would 100% check them out if you want to buy a car stress free.

Resposta da Chepstow Trade Centre Ltd
Purchased a car here, owned it for a few months and it runs perfectly. Really impressed with these guys and would recommend if your looking for a car. No hard sale techniques or trying to force financial products on you here. Really simple and stress free purchase. Would use again

Resposta da Chepstow Trade Centre Ltd
Just bought a car for my grand daughter from here and the service I received was first class, no high pressure sales just honesty and respect.
Dealt with Mark and he was excellent, nothing was a problem. The car was in great condition and has made my grand daughter very happy.

Resposta da Chepstow Trade Centre Ltd
Amazing!
I collected my car yesterday & The service I received was 10/10, Tim thankyou for going above and beyond! Fast & reliable process,
Highly recommend!
Thankyou again!
Chloe

Resposta da Chepstow Trade Centre Ltd
Huge thanks to Tim and the team at Chepstow Trade Centre! The whole experience was smooth, quick, and hassle-free from start to finish. Really appreciated the friendly, professional service and how easy they made everything.
If you’re looking for a reliable place to buy a car with no stress, I’d definitely recommend them!

Resposta da Chepstow Trade Centre Ltd
Excellent choice of cars on site and online. Clear information ( and accurate). Communication Excellent.

Resposta da Chepstow Trade Centre Ltd
Recently bought a car for my daughter. Good communication throughout, no pressure and professional. Nothing was an issue to resolve or sort. I would recommend to others

Resposta da Chepstow Trade Centre Ltd
From first enquiry to final purchase and after care we were really looked after and guided to a great car for my wife - thanks to Tim for the initial and Mark for sealing the deal. We got a great car for a decent price.

Resposta da Chepstow Trade Centre Ltd
Really friendly and reliable service who made me feel at ease when buying my son’s first car. Thank you 😊

Resposta da Chepstow Trade Centre Ltd
Even though l didn't end up buying the car l was interested in at CTC (a different spec model became available at another dealer and was available for collection immediately) I would recommend this dealership. Tim is a man of his word and refunded me my deposit despite me pulling out of the purchase. Dealing with Tim and his partner Mark was quite refreshing in this day and age as they were not pushy like some car sales people are. Tim was honest about what needed to be done to the vehicle (a minor fix but needed to be done by a main dealer specialist) and explained it wouldn't be ready for immediate test drive or collection. If my work commute situation was different l would have waited and taken the vehicle as it was very reasonably priced and a lovely car.
Anyway, these guys do business properly and operate with honesty and integrity and I would have no hesitation buying from them in the future.

Resposta da Chepstow Trade Centre Ltd
The chaps at Chepstow Trade Centre were extremely friendly and helpful with choosing my daughter's first car.
There was no pressure to make a decision, but my daughter did like one car, which they advised us to test it first, which we did and she was happy with it.
We decided to have it and agreed on the cost and we were given a 12 month warranty and an extra key as part of the deal.
When we picked up the car it was serviced (with new brakes and tyres as they were quite worn), Fresh MoT, Valeted and even a bunch of flowers on the passenger seat.
So after 3 days of ownership she is very happy with her car.
A big thank you to Chepstow Trade Centre (Mark & Tim) for their kindness and help choosing the right car and for putting a big smile on my daughter's face 😀

Resposta da Chepstow Trade Centre Ltd
Super friendly and professional service. Nothing was too much trouble. Brought my dad to find a car and although he had a limited budget we were spoilt for choice! Excellent value for money and aftercare included added peace of mind, highly recommended 👌

Resposta da Chepstow Trade Centre Ltd
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