ChopChop Opiniões 

För att spara tid beställde vi mat i förväg. Den gavs till en annan kund när vi kom fram. Det tog dem mycket tid att förbereda. Platsen var smutsig och returstationen var extremt fullsatt. Det är tydligt att de inte har tillräckligt med personal bara för att spara pengar. Rekommenderas inte alls att äta här.

Beställde innan stängning. Fick min mat i en kartong. Fick även 50% så mycket mat man brukar få. De stängde även av halva restaurangen trots mycket folk.

Just… rubbish. I’ve had three cancellations in a row. There won’t be a fourth order to cancel.

I’m baffled by the point of a service that isn’t just poor, they don’t really seem to bother at all. They don’t even pick the goods. It just sits as order received until it’s cancelled, usually well after the time they have given for delivery. If you call to ask what’s happened you’ll be either hung up on or left hanging on until you give up.

Service of a level you might expect in the third world.

Beställde och betalade. Mitt nummer kom upp och jag fixade drickan. Jag fick frågan vad väntar du på? Mitt nummer är uppe för att hämtas.
Snabbmat är det inte. Så Katrineholm Chop Chop aldrig mer.

Chopchop i Värnamo var inte så bra som dom andra restaurangerna vi ätit på. Det tog långt tid att få maten. När vi väl fick den så var det lite mat då 2 personer inte ens kunde dela på en mix max då vi i vanliga fall brukar få så att det blir mat över. Dessutom så fick en av oss inte ens så varm mat och i nudlarna fanns vissa hårda nudlar.Den sämsta chopchop resturangen vi någonsin ätit på.

Gäller Mariestad:
1. Carlsbergs öl serverades i ett Prippsglas. Inte ok för upplevelsen.
2. Vattnet som serverades var ljummet.
3. Beställde två varmrätter, en tredjedel av rätten bestod av lök i olika storlekar.
4. Tofun var inte färdiglagad, smakade parfym.
5. Toalettpapperet satt på väggen en och en halv meter ifrån toalettstolen. Inte en chans att nå det från toalettstolen.
Helhetsintrycket blir utifrån ovanstående extremt lågt.

The same appalling experience as scores of reviewers. Money taken from my account, no delivery. After frustrating phone calls to the Philippines and promises of action, still no refund. I feel completely stonewalled by Sainsbury's. Disgraceful

Would give 0 star if was allowed. Second bad experience in as many orders. This is supposed to be a fast, convenient service. This time my order wasn’t even sent to the supermarket! Got cancelled, I placed an order with Woosh (Tesco’s) and it was by the door in 14 minutes

Ett otroligt otrevligt kundbemötande när man påtalar att man har fått helt fel rätt (någon sunkig curryrätt istället för kycklingspett med jordnötssås). De ville inte ersätta maten mot det jag hade beställt från början. Istället erbjöd de halva priset på en valfri rätt nästa gång jag beställer. Deras ”100% nöjd kund-garanti” innebär alltså att jag får betala 150% av maten som jag beställde, om jag vill kunna äta det jag beställde. Jag kommer aldrig köpa mat på ChopChop igen.

Fint och rent på restaurangen i Skövde. Men jag tycker inte Chopchops mat är god. Smaklös mat som knappt smakar asiatiskt.

Var på besök på nyöppnade resturangen i Barkarby/Stockholm.
Trångt på parkeringen vilket man kan acceptera då dom haft öppet 1 vecka. Rent och frächt men.
Dom kan inte läsa, beställde en måltid där jag beställde krossade jordnötter till. Väl hemma upptäcker jag att INGA jordnötter finns. Väldigt dåligt när det även står på kvittor.

Placed order got delivery time and was cancelled after 2 hrs. Untill then it was saying order being picked .
Terrible service only knew cancelled when my bank app alerted me to payment reversed, then an email 10 mins later , ordered testosterone whoosh and was here in 15 ..never again sainsbury

Absolute waste of time. Still waiting for a chop chop order placed via Sainsbury’s app 2hrs ago. Got a text from courier (Just Eat) and they cancelled within about 30mins of placing order. Their text advised to call sainsburys directly. Did this and sainsburys said order is packed and waiting to be picked up. 30 mins later still no update. Called Sainsbury’s again and they said the order is still there but is getting picked up in 10 mins. Order still hasn’t arrived 45mins later. Won’t be using again.

You've better odds of winning a coin toss than getting a Chop Chop order delivered. Completely unreliable service with basically no accountability. The order sits in the app as accepted, but nothing happens after that. The delivery time will come and go, forcing you to waste time going through their support process. It feels like Chop Chop exists outside of their normal business, and they just throw their hands up as if to say "that's Chop Chop for ya". So basically:
- Order accepted but never collected / delivered
- No comms from Sainsbury's to keep me informed
- Forced to waste time going through Support queues to find out what's happening
- Told it's cancelled, and that if I want the items I need to order again. Why? Why can't you just reporocess the order correctly for me?

It's an absolute farce of a "service".

Worst experience ever! Don't bother ordering with this service. The only thing 'chop chop' was the speed with which they took my money! Part of the order was cancelled without notice or notification. The items that were sent cost less than the delivery charge. Waited 30 minutes to speak to a disinterested person. After another 15 mins of back and forth, they eventually agreed to refund the delivery charge. Much to my exasperation (but not totally unsurprising given the poor experience) no voucher came through. So I spent another 30+ minutes trying to get through to someone. So far I have been cut off and am now on an eternal hold.... Shame on you Sainsburys.

Thanks sainsburys.

Im sat here in 38 degrees with a 2 week old baby.
I had a c-section so i am umable to drive or get to a shop.

I desperately need nappies, water and wipes, i ordered a chop chop delivery at 2.11pm, it keeps being delayed, but its ok, its coming.

At 4.27pm i recieve a text to say its cancelled!!!!! No reason, no way to contact them, im screwed!!!

Happily taken my money thouhh havent they. Cant get that back as im on the phone to them now which is just a series of automated answering machines.

First time order, delivered to completely the wrong addres (like in another town). Telephone support is dire, no goods, 1.5 hours wasted trying to sort it and now got to wait weeks for the refund. @ Sainsbury, you need to use better partners @ Cho Chop, seriously, you will go bankrupt if you dont sort this. PS and BTW, we are NEVER using you again, Fec*in-yeeedyots

Don't bother even trying to use this service. Advertised as delivered in an hour or less - still waiting for my order after an hour and a half, only for the order status to then be changed to cancelled. No explanation, no way of getting help or information, total waste of time. Items also well over their usual price. Would give 0 stars if I could.

Order placed, after 2 hours of waiting I contacted customer service who informed me that my order had been cancelled......Tesco is on another level...shame on you.

First time using. Absolutely disgusted. They canceled the order 30 minutes after it was supposed to be delivered. After a trip to A&E and too ill to shop, I now have no dinner.