ChopChop Opiniões 

Jag beställde en kombo och upptäckte direkt att riset var hårt och inte färdig kokt. Jag gick då till kassan och förklarade detta en kvinna längre bort i kassan frågade då vad jag sa och eftersom det var väldigt mycket ljud där och jag dessutom har en hörselnedsättning så förstod jag att hon inte hörde mig så jag försökte höja rösten för att förklara då fick jag en oförskämd kommentar från killen i kassan att jag inte skulle skrika å trots att jag förklarade min hörselnedsättning och att det var mycket ljud så höjde han bara på ögonbrynen. När jag då fick ny mat så upptäckte jag att peppar biffen jag beställde var kall men då gav jag upp och gick inte fram igen. Detta var den 14/6 -26.

Bra mat trevlig personal

If there was a zero, I would put a zero. I ordered chop chop as I am recovering after surgery and I really wanted fruits. Fruits came with expire date on the day of delivery and they were looking poor. And that's the whole point of my order and paying delivery fee and meeting minimum basket. I also ordered nuts and they brought me wrong nuts. But the worst part started later - they customer service is very poor. I had to call 5 times to get refund! They just promise but neither confirmation email or refund itself never comes. After 5 calls refund arrived but not full. I am honestly shocked by such poor service in London. Stay away from them!!!

Trevlig och tillmötesgående personal
Rent och fräscht
God mat, proffsigt upplagt.
Snabbmat med klass och finess

Just awful from start to finish. App doesn't work properly, when finally put an order through it hasn't turned up despite chasing twice. Ordered at 4pm now 6.30pm. No delivery updates. Will be sticking with Tesco in future.

Appalling service. This service is not fit for purpose. Rude delivery people who can’t seem to find my house and who threaten to cancel your delivery. I had my delivery cancelled on 6th May and I have only just received a refund. Customer service is non existent and my query never resolved after numerous phone calls to complain. They’ve now given me a £10 voucher for my trouble ( after I pushed it!) Sainsbury’s hang your head in shame! Chop Chop should be given the chop. I’ll never use them again!

Nu har jag testat två gånger i Norrköping, maten är ju inte varm!

What a waste of time. Put an order through on Sainsbury's Chop Chop service. No delivery by time stated. Order was cancelled by Sainsbury's as error on the Chop Chop system apparently 🙄 Will be chasing up the pre authorization payment and if not forthcoming will be contactimg my bank. Absolute joke of a service. Didn't want to give it any stars but unable to post if no stars clicked.

I would rate this zero if I could. Come on here to warn others about this service. The company cancelled my order after waiting 4 hours for it. It states on the email it will be cancelled and money will not be taken. They took my money straight away. I have called 5/6 times they say they will request refund. They never do, i can’t speak to a manager as they hang up on me. Worst service for such a big franchise. Please avoid at all costs! I am having to go through bank now.

ChopChop Rosersberg serverade skosulor till kött. Horribelt tillagat.

Garbage I am never using Sainsbury’s again after this order delivered the wrong address and now over a week no refund.

Out of pocket £55 and they took my money immediately.

Called the customer service line twice and promised refunds not received so now doing a chargeback.

Appalling service

Absolutely shocking service! Ordered for the 1st time. Completely the wrong order delivered. Phoned Sainsbury's up straight away and was told all monies would be reimbursed with 3-5 working days but no refund received. Phoned up 2 weeks later to complain. Promised money would be in my account the following day. Now 5 days later... And nothing. I have now raised an official dispute with my bank as I'm sick of being robbed off and remain out of pocket!

Absolutely pathetic. This is the second time I’ve used this service. The first time I used it, it was so poor I decided never again, but months later I thought I’d give it another go. This time the driver phoned me to say I’d put the wrong address on the order. I didn’t put any address on the order - my address is taken automatically from my usual delivery account. He was difficult to understand as he spoke incredibly poor English and he struggled to understand what I was saying. He said I’d put a hotel that I’d never heard of as the delivery address, which was absolute rubbish and totally untrue. He said he would speak to his manager and phone me back. He never did. I phoned the ChopChop helpline and they said the order had been cancelled. I told them it wasn’t cancelled by me. They said they’d refund me, as the money had already been taken from my credit card. They said this as if they were doing me a favour! I said I didn’t want a refund - I wanted the order to be delivered, so they told me to place the order again, then to phone the helpline again and they would phone the store and make sure a driver was assigned to me by the store. I immediately attempted to do this, but discovered that it was too late in the evening and orders were no longer being taken. I phoned the helpline again and had to go through the whole explanation again, but of course they couldn’t help as online orders were no longer being taken. I wish Sainsbury’s would either close this useless, non-service, or put some effort into getting it right. Judging by the number of terrible experiences and reviews it’s mostly a total waste of everyone’s time and energy.

From absolutely loving Chop Shop to vowing never to use it again.

I used Chop Shop regularly because of the convenience. I was spending around £200–£250 a week and until recently, it worked brilliantly.

The last two deliveries have been an absolute disaster.

Last week, over HALF my order was missing. 16 items out of 30. I contacted the store and was met with poor attitude and zero accountability. I was interrupted while trying to explain the issue and effectively told it wasn’t their problem because the order was through Chop Shop. Chop Shop then told me they’d contact the store… who apparently did have something to do with it after all!

Against my better judgement, I tried again today.

A driver turned up with two tiny bags containing items I never ordered, doughnuts, white bread, crisps, wraps - to small bags approach 12 items total not the 30 items I ordered and paid for! completely wrong order. I refused delivery because none of it belonged to me.

I then received an email claiming my order had been delivered, which is completely false.

After more phone calls and more time wasted, I was simply told I’d have to wait another 3–5 working days for a refund. I’m STILL waiting for last week’s refund too.

So now:
• No food
• Two pending refunds
• Delivery fees paid
• Over an hour wasted dealing with errors
• Passed between the store and Chop Shop with nobody taking ownership

The entire point of using a convenience service is to make life easier. Instead, this has caused stress, inconvenience, and wasted time.

It really isn’t complicated:
Choose 30 items. Pick 30 items. Deliver 30 items.

I will never use or recommend Chop Shop again.

Chopchop i Örebro.
Mkt trevlig och hjälpsam personal. Rent och snyggt.
Tyvärr är maten närapå äcklig; smaklös med kvalmig smak.
Älskar asiatisk mat, men denna ger mig sån avsmak att jag kanske inte kan äta någon asiatisk mat igen.
Har gett denna restaurang tre chanser och varje gång har jag lovat mig själv att inte stanna till där igen.
Synd, då konceptet är bra.
Allt verkar vara indränkt i samma kvalmiga sås.

If I could give negative points I would. Driver went to wrong address in completely different part of London, then cancelled the order.

I used Chop Chop a couple of times with success, but I just received completely the wrong order. The courier didn't even knock, and if they had, then I would have told them it was the wrong order!!! Now it's going to take 2-3 days to refund me. Absolutely awful. Avoid.

I ordered a delivery on 27th April and when it got to an hour late I checked my emails to find it had been cancelled as it went over the hour for delivery - well I would rather have had it late than not at all or a phone call to let me know. They’ve also taken my money and I can’t get it back!!! I’ve rung three times now and they promise to sort it out. All I’ve got is a £5 voucher and an apology but I want my £57.94 back!! Can’t even seem to get that through to them. So annoying. Expect more from Sainsbury’s!

Actually, I would not even give them 1 star! Today I placed an order at 5.21pm to be delivered by 6.21 pm…. the sainsbury’s website allowed me to take my personal time to place an order only for this to go to a store 262 miles away, informed only after I chased my order when an hour late! This was a horrendous experience, to be told in short my order would be cancelled money returned in 3 hours but nothing I could do and no way of receive no my order. Won’t bore you with the details…. DO NOT USE THIS COMPANY! I will be taking this further… watch this space

Chopchop i Katrineholm: Jättebra service, supergod mat (provat sushi och orange chicken), kort väntetid på maten och den var varm, ordning och reda på systemen för allt från app, parkering, hantering OCH vi fick även "de lilla extra" - dom bjöd på misosoppa. Supertrevlig personal, lätt och beställa, tydlig skyltning, fräscht i köket. Kan starkt rekommendera ett besök här!