Great experience at Chorley Group MG Blackpool. Met Harris who helped us choose a beautiful car, good price, no pressure. Especially liked his friendly and open approach. Highly recommended. Fast, f... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went to view a car with Adam but it was not quite what I was looking for. Him and his manager then went out of their way to find me the car I wanted and at a great price. They delivered it for me... Ver mais
I recently bought a van from Chorley group from Chorley. It was amazing experience from start to finish. Brett was amazing dealing with. Very responsive from start to finish . Also big shout out to I... Ver mais
A empresa respondeu
The staff were amazing, no hard sell just honest answers to questions. The sales team told me to take time to think about the car before committing to buy. I have never ever come across this before as... Ver mais
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Mecânica automóvel
- Concessionário de veículos motorizados
- Concessionário Nissan
- Concessionário de carros usados
Escrito pela empresa
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
chorleygroup.co.uk Details
Escrito pela empresa
Informações de contacto
Head Office- Ackhurst Road, PR7 1NN, Chorley, Reino Unido
- 01253-298833
- info@chorleygroup.co.uk
- chorleygroup.co.uk
4,5
Excelente
9 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Chorley Group Kia Blackpool. Kia Sorent Purchase.
I called in Chorley Group Kia, at Blackpool with my son in law, to see what a deal I could get to change my Kia Sorento, to a new one. I have been really happy with my Sorento, which I purchased there also. Paul Servant greeted us on arrival, and immediately put us at ease. He went through all the options with us, and explained the latest finance arrangements .I made my order then, on our first visit. When we left, my son in law said he couldn't beleive what a great deal I had got with Chorley Group Kia at Blackpool ! With my previous Kia Sorento purchase , I was recommended to Chorley Group , by my neighbour, who said they were good to deal with . When I took delivery of my new Sorento, I was most happy to find they had given me a full tank of fuel !
They are very good to deal with. Most Happy.
6 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Kenneth,
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience at Chorley Group Kia in Blackpool and that Paul Servant made you feel at ease while guiding you through the options and finance arrangements. It's great to know you were able to secure such a good deal on your new Kia Sorento and that your first visit led to placing your order straight away.
We truly appreciate your continued trust in us following your previous purchase, and it's wonderful to hear that you would recommend the dealership to others as well.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
A great experience
From the get go Sam Richmond was very professional, polite, courteous and respectful, never pushy and left us to view the car in our own time also he was extremely knowledgeable.
Thank you Sam for a very pleasant experience. 😊Jenny & Dave
9 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Jenny,
Thank you for your fantastic review!
We're delighted to hear that Sam Richmond provided such a professional, polite and respectful experience from the very beginning. It’s great to know you felt comfortable to view the car at your own pace and that Sam’s knowledge was helpful throughout the process.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Jonty was very responsive throughout
Jonty was very responsive throughout, from initial queries right through to after sales queries. We have had a great experience with the sales team.
9 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Melissa,
Thank you for your great review!
We're delighted to hear that Jonty was responsive throughout the whole process, from your initial enquiry right through to aftersales support. It's fantastic to know the sales team provided you with such a positive experience.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service
Bought a Kia Rio from here about 3 months ago and we had an overall great experience. After our test drive we had noted something wrong with the car interior and David Gore assisted us and made sure the issue was going to be resolved. Within a few days we collected it and it was waiting for us, ready to go. So far the car has been great and we have had no issues. We will definitely come here again should we want to buy a new car. Very good customer service!
3 de dezembro de 2025
Opinião espontânea
Resposta da Chorley Group
Dear Jessica,
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience purchasing your Kia Rio and that David was able to assist you in resolving the interior issue quickly. It's great to know everything was ready for you when you returned to collect the car and that it has been running perfectly since.
We really appreciate your kind comments about our customer service and look forward to welcoming you back when the time comes for your next car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Bought a car and noticed the front end…
Bought a car and noticed the front end of bonnet was a different colour than the car ,was told it was the type of paint and ive been told by two paint specialists that its not the same
But nothing has been done about it .and this was discussed the same day of purchase of the car..
19 de fevereiro de 2026
Opinião espontânea
Resposta da Chorley Group
Dera Beverley,
Thank you for taking the time to leave your review.
I’m sorry to hear about the concerns you’ve raised regarding the bonnet colour. This is certainly something we would like to look into further for you. Could you please email me directly at nicole.butcher@chorleygroup.co.uk with the details of the vehicle you purchased, along with any relevant information, so that I can investigate this with the team?
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great customer service at Chorley…
Great customer service at Chorley Nissan Blackpool, Jen was great on a very busy day.My 4th Car from Chorley Nissan and always been great.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Dave,
Thank you for your wonderful review!
We're delighted to hear you received great customer service at Chorley Nissan Blackpool, especially on such a busy day. It's fantastic to know Jen looked after you so well.
Thank you also for your continued loyalty – purchasing your fourth car with us really means a lot to the whole team. We truly appreciate your support.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Excellent sales support when buying my…
Excellent sales support when buying my car
Andy was great explaining the car inside and out
Took time explaining the the dashboard controls
Would buy my next car from them
I also would recommend the company
5 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Kenneth,
Thank you for your fantastic review!
We're delighted to hear that Andy provided excellent support during your car purchase and took the time to explain everything clearly, including the dashboard controls. It's great to know you felt well looked after throughout the process.
We really appreciate your recommendation and look forward to hopefully helping you again when the time comes for your next car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service!
Great service and no pushy sales tactics I've experienced with other dealers. Car was ready when promised and spotless. Great buy!
6 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Darren,
Thank you for your fantastic review!
We're really pleased to hear that you had such a positive experience and appreciated the relaxed approach from the team. It’s great to know your car was ready when promised and presented in spotless condition for you.
We truly appreciate your feedback and hope you enjoy your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Rubbish, no information whatsoever
Rubbish! Travelled a distance to look at new MGs/ Nissans.
Got to the showroom to be faced with a load of qr codes.
Absolutely NO information on any cars.
Messed about with the scanning app, input registrations etc. Nothing, not working, see salesperson.
Nah, off to see cars with prices etc etc actually on them
7 de março de 2026
Opinião espontânea
Friendly, professional service
Friendly, professional service. No hard sell and value for money.
6 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Luke,
Thank you for your great review!
We're delighted to hear you experienced friendly and professional service and that you felt comfortable without any hard sell. It's also great to know you felt you received good value for money.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Blackpool MG (Chorley group)
Fantastic service from Richard and all the team at Blackpool MG, professional, knowledgeable and friendly with zero pressure. I would highly recommend..
5 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Paul,
Thank you for your fantastic review!
We're delighted to hear you received such great service from Richard and the team at Blackpool MG. It’s great to know you found the team professional, knowledgeable and friendly, and that you felt comfortable with no pressure during your visit.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Really good to deal with tom…
Really good to deal with tom shuttlworth was very helpfull and very friendly would recomend chorley nissan wigan
4 de março de 2026
Opinião espontânea
Very poor experience.
Very poor experience.
From the cold unfriendly 'welcome' at reception as you walk in, to the poor quality of stock. (We viewed several cars with mould on the seats.)
We did buy a car, however it became evident that it had been misrepresented by Chorley MG.
We were also sent another customers personal & financial details by mistake during a buying process.
We were promised the earth and misled.
Folliwing a complaint, we were advised the General Manager would contact us; no one did.
We got our money back after threatening legal action.
(I can see the car is back on the forecourt at an inflated price - and still misrepresented!)
In my opinion, this is a badly run dealership whose sole aim is profit over service.
I would strongly advise against buying a car from here, despite any feeble apology or explanation given below.
31 de janeiro de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Tom,
Thank you for your kind review! We're really pleased to hear that you found the team super friendly and helpful. Providing a welcoming and supportive experience is something we always aim for, so it's great to know that came across during your visit.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Very easy to log in
Very easy to log in, and when told car was ready, very quick and attentive.
3 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Mr. Hogan,
Thank you for your kind review! We're so glad to hear that the login process was easy and that our team was able to assist you quickly once your car was ready. Providing a smooth and attentive experience is always our goal, and it’s great to know we delivered. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Dealt with Andy Karow at Nissan Chorley
Dealt with Andy Karow at Nissan Chorley
Great experience from start to finish
Was apprehensive at first as not bought a car for a while but Andy was very helpful and honest
Cant recommend him enough
19 de fevereiro de 2026
Opinião espontânea
Resposta da Chorley Group
Dear G m,
Thank you so much for your wonderful review.
We’re delighted to hear that Andy provided such a helpful and honest experience, especially if you were feeling a little apprehensive at the start. Buying a car after a while can feel like a big step, so it’s fantastic to know he made the whole process comfortable from start to finish.
Andy will be thrilled to read your kind recommendation. If there’s anything you need going forward, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
What a fantastic experience from start…
What a fantastic experience from start to finish at Chorley Nissan Blackpool. A big shout out to Lewis the sales rep who was dealing with me, very professional he listened and didn't rush me into doing anything I didn't want. Collected my car at specified time and was given a quick run through of what did what etc. Handover was very smooth. Would highly recommend 5+
2 de março de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Richard,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that you had such a positive experience from start to finish at Nissan Blackpool. It’s great to know Lewis provided a professional, relaxed approach and gave you the time and space to make the right decision — that’s exactly how it should be.
We’re also pleased the handover went smoothly and that everything was clearly explained on collection. Your recommendation and 5+ rating truly mean a lot to us.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service ,Will was very…knowledgeable and friendly just great service
Great service ,Will was very knowledgeable ,helpful and made it a pleasure buying a car from him ,thankyou
25 de fevereiro de 2026
Opinião espontânea
The sales man gave good details of the…
The sales man gave good details of the car specification and didn't use any pressure sales made the buying experience more comfortable and allowed the car to sell itself
28 de fevereiro de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Paul,
Thank you for your kind review.
We’re so pleased to hear that you found the experience comfortable and pressure-free. Providing clear information and allowing our customers the time and space to make the right decision is exactly how we believe car buying should be.
It’s great to know the vehicle spoke for itself — that’s always a good sign!
If there’s anything you need going forward, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
A really pleasent experience from start…
A really pleasent experience from start to finish. There was no pushiness from the sales people which was refreshing. I'm in love with my new car and will certainly return in the future if and when i want to change my vehicle. Thank you Ryan 👍
28 de fevereiro de 2026
Opinião espontânea
Resposta da Chorley Group
Dear Janet,
Thank you so much for your lovely review.
We’re delighted to hear that you had such a pleasant experience from start to finish and that you felt no pressure throughout the process — that’s exactly how it should be.
It’s even better to hear you’re in love with your new car! Ryan will be thrilled to know he made such a positive impression.
We truly appreciate your support and look forward to welcoming you back in the future when the time comes.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.