Christmas Trees Direct Opiniões 

1719
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I bought a beautiful tree from them Dec 2025 I replanted in garden as instructions said, sadly it started to die immediately. I have emailed them TWICE but they have NEVER replied. I see they have... Ver mais

Classificada 4 em 5 estrelas

Ordered a 5ft living pot blue spruce Christmas tree and it’s absolutely beautiful. Only downside was a 15 minute notification of delivery date and time. Unfortunately I wasn’t in when the tree was del... Ver mais

Classificada 5 em 5 estrelas

We decided quite late about ordering a tree . We were concerned about whether it would arrive in time, but needn't have been - it arrived less than 36 hours later. Plus it was a very good tree - well-... Ver mais

Classificada 5 em 5 estrelas

Bought the spruce wall spray. Fantastic value- more branches than in the website image. Very easy to hang and filled the living room with a lovely Christmas scent. Delivery fast, excellent packaging-... Ver mais

Informações sobre a empresa

  1. Loja de artigos natalícios

Escrito pela empresa

Have a real fresh Christmas Tree Delivered this Christmas with free UK delivery on our range of cut and pot grown trees. We are one of the top UK sellers of real Christmas Trees. Selling over 30,000 Trees each year you can trust us to deliver the perfect tree.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(1719)

516 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

My order was never delivered

My order was never delivered. The courier company failed to even attempt delivery even though I scheduled it four times. I initially received a response from Christmas Trees Direct, however they have failed to respond to my latest emails. Extremely dissappointing sevice. No Christmas present delivered, no tree, no refund and no response.

15 de dezembro de 2025
Classificada 2 em 5 estrelas

Terrible value, unhealthy tree

7ft Norway Spruce tree arrived the first week of December and already had dead branches along the bottom. We immediately sawed a few inches off the trunk and placed it inside our stand with copious amount of water. However within days, the tree was shedding needles and was clearly cut a long time before arrival, already dying. We’ve been regularly watering the tree throughout the holiday but it was beyond saving and has lost half its needles by Christmas Day. I expected a healthy tree for the absurd amount they charged (£85). As a Canadian, I have a lot of experience with Norway Spruce and have never had such a poor quality tree not even lasting two weeks. Won’t be purchasing anything from this company in the future.

27 de novembro de 2025
Classificada 4 em 5 estrelas

A really beautiful tree

A really beautiful tree, great shape etc and arrived in perfect condition. Only downside was it not being delivered on specified date. That said, it was ahead of schedule!

10 de dezembro de 2025
Classificada 3 em 5 estrelas

Tree is lovely delivery was problematic

The tree when it arrived was really lovely however we were informed it would arrive on Monday the 15th (no time slot). Took a day off no tree arrived so emailed Trees Direct, absolutely no apology given for the wasted day just a short reply to say the tree would be delivered the next day. The tree was not delivered the next day, another email sent, another non apologetic reply received. Finally two days late a tree did appear and it was lovely however I would not buy again as customer service is poor. Courtesy costs nothing, but not everyone possesses good communication skills.

12 de dezembro de 2025
Classificada 5 em 5 estrelas

Great tree

Great tree. Good price. Arrived in good condition.
Delivery slightly slower than expected, but was very last minute, and arrived in time for Christmas.

19 de dezembro de 2025

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