I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Ver mais
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Ver mais
A empresa respondeu
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Informações de contacto
3,9
Bom
184 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love their hats and the service is…
Love their hats and the service is brilliant
25 de janeiro de 2019
Opinião espontânea
Christys' Hats
Very happy, hat is beautiful and very good quality, fast delivery, everything ok
25 de janeiro de 2019
Opinião espontânea
Excellent quality
Excellent quality - easy returns policy - second purchase - would recommend and use again
25 de janeiro de 2019
Opinião espontânea
Beauty hat
Love my hat. Looks good feels good.
Can be worn suited and booted or more casual with jeans. Its that cool it even matches my paisley pj's.
25 de janeiro de 2019
Opinião espontânea
Excellent umbrella
Excellent umbrella and we were very pleased with the quality. This was a present for my son and he was delighted to receive it.
Delivery was prompt and the packaging was very good .
25 de janeiro de 2019
Opinião espontânea
Very poor returns policy not very…
Very poor returns policy not very responsive or effective I am still waiting for my replacement cap after two weeks. The button came of the cap after a few days poor quality control.
25 de janeiro de 2019
Resposta da Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Excellent products and service!
Excellent products and service. My hat was exactly as described. It arrived to CO 10 calendar days after ordering. Great service all the way around. I’ll defintely be a long term customer.
25 de janeiro de 2019
Opinião espontânea
hat box
I ordered a hat box. it arrived in a very poor packaging. as a result the box was slightly damaged. or was it so from the beginning, before being sent ?
25 de janeiro de 2019
Opinião espontânea
Resposta da Christys' Hats
Hi Claude,
We are sorry that you have received order damaged. We do not knowingly sell or dispatch defective goods. All Hat boxes are inspected and sent in pristine condition. As per our terms on damaged/faulty goods we would happily arrange for collection and/or will either exchange or refund the item(s) as per your request on collection or send a replacement. Most of our products come with a minimum 1 year guarantee against manufacturer's defect. Please get in touch so we can resolve this.
Great service and quality.
25 de janeiro de 2019
Opinião espontânea
Time honoured reputation
Christys' Hats have been in business for a very long time -- deservedly so. Their products are all top notch and their customer service excellent.
25 de janeiro de 2019
Opinião espontânea
Good hat, made in China
Good hat, good service, made in China. That’s not exactly supporting traditional British craftsmanship is it?
25 de janeiro de 2019
Opinião espontânea
Very pleased with my new hat
Very pleased with my new hat - excellent quality.
25 de janeiro de 2019
Opinião espontânea
A nice hat for the price, true sizing and pretty fast turnaround
The delivery time was faster than advised, and the product was as described. Sizing was true, and the quality was good for the price point. If you're looking for a decent mid-range felt hat with lots of colour and style options then Christys' is a good bet.
25 de janeiro de 2019
Opinião espontânea
Perfect
Great products, absolutely high quality, fast shipping and very kindly staff!
25 de janeiro de 2019
Opinião espontânea
Madcap jumper
This cap was just right for my husband... he loves it. Wonderful quality as well
25 de janeiro de 2019
Opinião espontânea
Fabulous company - fabulous hat
Dealing with Christys has been one of the best experiences I have had with any retail business. I found the hat I loved in the St. Christopher’s Street store, but my size was not in stock. Mary, at the store, was extremely helpful with style and sizing. I ordered my hat online for delivery to the store. Christys kept me informed about delivery date and Mary phoned to tell me as soon as it came into the store. I was told it could take 7-10 working days. I had the hat on my head in 7 days! I couldn’t be happy with the entire process and the hat itself,
25 de janeiro de 2019
Opinião espontânea
The hats are great
The hats are great. But delivery is too slow. (Royal Mail)
25 de janeiro de 2019
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.