I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Ver mais
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I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Ver mais
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Ver mais
A empresa respondeu
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Informações de contacto
3,9
Bom
184 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Good quality hat and it fits my head…
Good quality hat and it fits my head properly too
23 de janeiro de 2019
Opinião espontânea
Excellent prompt service
Excellent prompt service. Quality product
23 de janeiro de 2019
Opinião espontânea
I love Christy's Hats
I love Christy's Hats! I've never been to a brick and mortar store, but Christy's on-line store offers an excellent selection of hats in a wide variety of colors, styles, and sizes. I am an international customer but Christy's still made the payment and shipping processes fast and painless. Christy's has my loyalty.
23 de janeiro de 2019
Opinião espontânea
Traditional English Hat Shop
Great customer service and super quality hats that are competitively priced.
23 de janeiro de 2019
Opinião espontânea
The Homburg (my first purchase)
I ordered a Homburg from them (my first purchase from Christy, prior to that I used another reputable hatter!) despite a slight mix up and delay in delivery the quality of the hat and fit is exceptional. I would recommend to anyone and shall be using them in the future.
23 de janeiro de 2019
Opinião espontânea
The hat I purchased is excellent and…
The hat I purchased is excellent and the service was too.
I will be getting another hat in a different colour when my size is in stock.
23 de janeiro de 2019
Opinião espontânea
I Love it!
I Love it!
It is very stylish and much less ubiquitous than those gigantic baker boy caps...
The quality is fab and I am glad that I paid slightly more for something so gorgeous.
23 de janeiro de 2019
Opinião espontânea
Ordered hat on 2/1/19 with approx 7 day…
Ordered hat on 2/1/19 with approx 7 day dispatch, contacted them 19/1/19 asking them to cancel the order as it was too late for the event I needed it for, and on the 22/1/19 I had an email saying it was dispatched, which obviously wasn’t as I never received it!!! Disappointed that I was not notified of the delay, if I had known I could have tried elsewhere for a hat!
23 de janeiro de 2019
Resposta da Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
The hat is not made well and does not…
The hat is not made well and does not fit my husband's head. To return the hat to London was going to cost me over $100. I did not mail it back. I have emailed Christy's to find out how to return it within the 21 day allowed return, but have not heard from the company. Shipment of the hat was fine. Heard from the company several times. Since then, nothing on the need to return.
I would like to return the hat, be refunded and not cost me almost the value of the hat in mailing cost. I would like to hear from Christy's to how I get this return done.
Terri Thomas
713-806-1902
23 de janeiro de 2019
Resposta da Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Very good shopping experience.
Great, timely service when buying a present for my Dad. My only preference would be more appealing packaging. It was more like a trade delivery for a shop than to an end consumer.
23 de janeiro de 2019
Opinião espontânea
Lovely product
Lovely product, I am so pleased I bought my hat from Christy’s
23 de janeiro de 2019
Opinião espontânea
Overall great service
The hats were quite nice, especially for the price. One hat was very slightly damaged when it arrived.
23 de janeiro de 2019
Opinião espontânea
Great service and great quality
Great service and great quality ! Would not hesitate to shop with Christy’s again .
23 de janeiro de 2019
Opinião espontânea
Excellent quality and amazing service
Excellent quality and amazing service
Thank you!
23 de janeiro de 2019
Opinião espontânea
Style over fashion
Quality hats and stylish too. It doesn't get better
23 de janeiro de 2019
Opinião espontânea
Very reasonably priced
Very reasonably priced, nice comfy material
23 de janeiro de 2019
Opinião espontânea
Very slow returns.
23 de janeiro de 2019
Resposta da Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Great price great service
Great price great service - excellent product
23 de janeiro de 2019
Opinião espontânea
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