Always on time,service staff always polite and answer any questions I need to ask. Greg has been coming for as many years as I can remember and understands our needs as retired people,explaining anyth... Ver mais
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Leia as opiniões dos outros
Efficient, courteous and accommodating. I phoned on the day to see what time they may be arriving and the engineer called back within 10 minutes to arrange a mutually suitable time. I wish all compani... Ver mais
The Chubb engineer is always professional and courteous. Nothing is too much and he goes above and beyond to fit in around us while he's sorting our extinguishers. It's a shame more companies can't or... Ver mais
A empresa respondeu
Very good experience. The gentleman was polite and respectful. He did his work very efficiently. The recommendations and outlines regarding essential upgrades, repairs and cost of each item is extr... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalação de sistemas de segurança
- Fornecedor de alarmes de incêndio
- Loja de Equipamento contra incêndios
- Loja de equipamento de segurança
- Serviço de Segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
9 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Chubb Fire & Security UK
Dear Nicola,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The service was completed
The service was completed despite the technical problems encountered by the engineer
22 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good engineer friendly polite and very…
Good engineer friendly polite and very efficient
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Brian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very efficient
Very efficient, very helpful, very keen to advise and help. Please send this engineer next time.
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Graham,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Maintaining Efficient Security
Regular maintenance checks arranged at convenient times. Expertise of friendly engineers.
Detailed feedback and emailed report of system checks. Advisory or necessary action required to maintain efficiency of security systems.
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Sharon,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I wanted to take a moment to express my…
I wanted to take a moment to express my appreciation for the exceptional service provided by Rob. He consistently goes above and beyond in his role, and his annual inventory of our continuously evolving ten-acre site has proven to be invaluable. Rob's attention to detail and thorough understanding of our needs truly set him apart.
Not only does he approach his work with a level of professionalism that is commendable, but his friendly demeanor makes it a pleasure to interact with him. He creates a welcoming atmosphere that puts us at ease, ensuring that our concerns are heard and addressed.
Rob's dedication and commitment to providing great service are evident in every interaction. It's rare to find someone who combines expertise with such a personable approach. Thank you, Rob, for your hard work and for making our experience exceptional!
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Ben was very pleasant and efficient
Ben was very pleasant and efficient. He dealt with our very old alarm effectively and came at the right time
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Wendy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
very helpful and friendly
15 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Jonathan Webster is polite and…
Jonathan Webster is polite and efficient and arrived within the stated time period
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Stephen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
professional and knowledgable…
professional and knowledgable technician who worked efficiently. friendly and helpful.
13 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Andy.
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great to see both sides playing their…
Great to see both sides playing their hearts out and able to meet up after the game and have some of the black stuff 😀 👍 😉 😄 👌 😁
16 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Patrick,
We are delighted to hear your feedback! your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
You didnt turn up
You didnt turn up, and didnt even let me know he wasnt coming, so as I have OCD I took all the coats out of the understairs cupboard, and removed the bags from the door, moved the hoover etc , all for NOTHING!
I complained and requested the £80 I had to pay for an unnecessary visit 2 months ago. Tate did turn up this Friday and was fine.
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Irene Clarke,
We are very sorry to hear about the issues you faced with the scheduled appointment with our engineer and with our customer support. This is not reflective of our service standards. We would appreciate the opportunity to address these concerns and rectify the situation.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
Engineer was friendly and efficient.
15 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Allan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
EXCELLENT SERVICE
Engineer arrived in time as specified. He checked Key pad, sensors and main box. All were found to be in perfect working condition.
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Richard.
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our team were able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Great personal service
Steven is always quick, efficient and polite. Always nice to see him!
16 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer was on time as agreed
Engineer was on time as agreed. Carried out test efficiently and completed paperwork to our satisfaction
23 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A Experiência Trustpilot
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