Your engineer was helpful and fixed the issue quickly. Your telephone answering service left a lot to be desired... Could not find our account correctly despite a number of prompts with our busines... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy to arrange visit which then happened as planned. Engineer called beforehand to check availability and suitability. Check went off smoothly. Engineer took off shoes without needing asking. Engi... Ver mais
A empresa respondeu
Stewart Wile was the Technician who came to carry out our check. When making the appointment he was very willing to fit around the times that would suit us and arrived on time as arranged. He was very... Ver mais
A empresa respondeu
Excellent operative. Arrived on schedule (and telephoned a half hour in advance). Straight-forward professional behaviour. Pleasant to talk with. When necessary, explained clearly and concisely. All... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalação de sistemas de segurança
- Fornecedor de alarmes de incêndio
- Loja de Equipamento contra incêndios
- Loja de equipamento de segurança
- Serviço de Segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The engineer was so helpful and really…
The engineer was so helpful and really explained what was going wrong with our alarm system.
27 de junho de 2026
Very pleasant and polite engineer
4 de julho de 2026
Yet again another brilliant inspection…
Yet again another brilliant inspection service provide by Martin
4 de julho de 2026
Engineer arrived
Engineer arrived. Was proffesional and identidfied the problem. Repaired and fixed and kept me up to date on what was happening.
4 de julho de 2026
The lad that comes out to carry out the…
The lad that comes out to carry out the work
4 de julho de 2026
Lee always does a good job
4 de julho de 2026
Neil is a great engineer and made sure…
Neil is a great engineer and made sure he was quick and competent , it was our SEND unit and had some time constraints to adhere to .
4 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
The engineer came on time for an…
The engineer came on time for an overdue service. He was very friendly and immensely skilled, and he sorted out all my issues. I would love to see him again next time.
4 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very efficient staff always arrive when…
Very efficient staff always arrive when expected. Always polite.
27 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Elizabeth,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
very good service and polite
4 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Peter,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great friendly service from our local…
Great friendly service from our local engineer.
27 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Turned up & mended alarm when it said…
Turned up & mended alarm when it said it would.
28 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear John Graham-Brown,
Thank you for your positive feedback! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
A very friendly and professional…
A very friendly and professional engineer. He told me all about my system and tested all the panic alarms, door alarms and movement sensors.
4 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Richard,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Usual top rate service engineer
Usual top rate service engineer
Nothing more is needed to be said!
Thank you
4 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Ian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
This time (as usual) and about 100…
This time (as usual) and about 100 times the alarm will not set - we make another appointment for Chubb to come and set it again and get charged - we then have to contest the charge!
This situation has to stop - as I say Chubb come out and fix the alarm and after a little while (length of time that it will not set changes) - it cannot be the battery all the time
27 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Valued customer,
We are sorry that this is still affecting you.
We would like to rectify the issue and investigate this further so please email us at GB_TrustPilotReplies@Chubbfs.com for further assistance.
Kind regards,
The Chubb Fire and Security Team
I was happy with job done
27 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Liz,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Maintenance visit
Maintenance visit was carried out efficiently by skilled staff member, who was polite and considerate
27 de junho de 2026
Resposta da Chubb Fire & Security UK
Dear Peter,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service as usual
Technician phoned beforehand to tell me he was on his way to perform annual maintenance of my alarm system (within the prearranged time slot). As usual he was friendly, professional, thorough and competent. I particularly like the fact that for several years now I have had the same technician visiting me to perform work on my system.
3 de julho de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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