Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a differen... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Tony attended our surgery on the same day we reported an issue with our fire alarm system. He promptly identified the fault and resolved the problem quickly and efficiently. We continue to be impre... Ver mais
A empresa respondeu
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equi... Ver mais
A empresa respondeu
5 stars excellent service - the Engineer was extremely knowledgeable, courteous and very helpful. He is an absolute credit to Chubb. Please thank him on behalf of jdm - kind regards Barbara Leighto... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalação de sistemas de segurança
- também em
- Fornecedor de alarmes de incêndio
- Loja de Equipamento contra incêndios
- Loja de equipamento de segurança
- Serviço de Segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
12 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Took 2 attempts to get through
Took 2 attempts to get through; cut off at last moment. But staff member was charming. I think new system is still teething.
21 de outubro de 2026
Opinião espontânea
Excellent service and clear explanation
21 de outubro de 2026
Good communication and reliable service.
14 de outubro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
The engineer was very helpful and…
The engineer was very helpful and polite in explaining the service he carried out.
21 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very professional and friendly…
Very professional and friendly engineer. No probs at all.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Mrs Shirley Foster,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Our engineer from Chubb is great!
Our engineer from Chubb is great. He is always helpful, polite and gets the job done!
14 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Paula,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equipment is he needs to check couldn’t say a wrong word about him
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Miss Rigg,
Thank you for your wonderful review for Richard! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A Friendly service engineer with great…
A Friendly service engineer with great knowledge of our system
21 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Dean,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick and easy
21 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
very compete
The Technician that came was very competent with the work that he was doing and very polite
21 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Pat,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer was polite and helpful
Engineer was polite and helpful. But I had some requests, and I am still waiting for feedback.
14 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Mr Mike Williams,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service from our engineer, despite the delay in the feedback from your requests. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Some how you managed to cancel my…
Some how you managed to cancel my contract you have not explained how or why this happened
All now reinstalled
Thank you
Ps very happy customer. For last30 years! Even longer at my business premises
10 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are happy with the service received over the last 30 years!
We are truly sorry to hear about your disappointing experience with our customer support regarding your contract This is not the standard of service we aim to provide. Please accept our sincere apologies.
If you have any further comments or need assistance, please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Best regards,
The Chubb Fire and Security Team
Really thorough and knowledgible
14 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Tracey,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Alison,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The engineer who called had checked a…
The engineer who called had checked a suitable time, arrived as requested, was very helpful and pleasant.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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