5 star service again from CIA insurance. They have been brilliant at customewr service. We moved house and renewals were delayed, but they swiftly contacted me and resolved everything. I would not tru... Ver mais
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Leia as opiniões dos outros
Very helpful phone call in filling the 3 insurance forms for 3 rented terraced properties. I had to psy an Admin fee of £22. It was worth it. On line forms filling for rented insurance can be con... Ver mais
Excellent service, very professional and always keep in touch with reminders. Very competitive quote and no other company has ever beaten them on price Have been with this company for over 10 years no... Ver mais
very proffesional and helpful on every occasion ive dealt with them this applies to every member of their team that ive spoken with well done !!!!!
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Flexible, comprehensive insurance for a wide variety of tenant and property types. We won't be beaten on price, guaranteed!
Informações de contacto
Boughton Leigh House, Brownsover Road, CV21 1AW, Rugby, Reino Unido
- 01788 818670
- trustpilot@cia-landlords.co.uk
- cia-landlords.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lady was very personable
The lady was very personable, could answer all my questions and provided me the paperwork I needed promptly. Great to interact with some who is good at their job.
Great Landlord ecperience.
I have been using CIA Insurance Services for a number of years and have always had a efficient Service in terms of communication and advice.
The gentleman I spoke with could not…
The gentleman I spoke with could not have been more helpful
He help me me with my request instantly
I was so impressed and grateful that he was able to help me so efficiently
Always good service and friendly staff
CIA operate beyond expectation in terms of service provision
CIA always contact me before renewal by phone. Which is a great service when you consider how easy it is to miss an email or not get post.
Chap I spoke with on the phone ref
Chap I spoke with on the phone ref: renewal of policy,
was limited on what he could offer on renewal price but was helpful and efficient.
Have used this company for 20 years and…
Have used this company for 20 years and now have all my 8 rentals properties covered with them.
Good service
English call centre
Best price.
Only had a couple of properties for a couple of years where Directline was cheaper
A+++
The agent was knowledgeable and…
The agent was knowledgeable and friendly. Reduced the quoted premium.
Didn't have to wait for long on the phone call.
Very helpful telephone personnel
Very helpful telephone personnel. Effortless renewal. Have been with them for years
CIA insurance we’re a saviour
CIA insurance we’re a saviour. We had an insurance policy coming up for renewal but had a tenant from hell and we’re going through an eviction, and they were systematically destroying the house with help from there XL bully.They advised to register a claim on that years policy as the insurance company would not let me register a claim on the new insurance after the eviction. They also helped and advised when we were getting a new tenant.
The gentleman that took my call was…
The gentleman that took my call was most helpful, talking me through each step which is reassuring. I found him very easy to understand. I appreciate talking to a real person. Thank you.
Excellent service
Everything was explained well and the…
Everything was explained well and the assistant was very pleasant
I rang up because the price I had been…
I rang up because the price I had been given seemed rather high compared to other quotes.The person I spoke to was very helpful and explained that over the years the rebuilding costs had been increased by the RPI which meant that their quote was based on a rebuilding cost that was far far higher than those in comparative price quotes.
The quote was readjusted to represent a more realistic rebuilding price.
CIA customer service team are awesome!
Promise not kept !
Promised an email to confirm a conversation about land lords insurance … no email received. Very poor !

Resposta da CIA Insurance Services
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