5 star service again from CIA insurance. They have been brilliant at customewr service. We moved house and renewals were delayed, but they swiftly contacted me and resolved everything. I would not tru... Ver mais
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Leia as opiniões dos outros
Very helpful phone call in filling the 3 insurance forms for 3 rented terraced properties. I had to psy an Admin fee of £22. It was worth it. On line forms filling for rented insurance can be con... Ver mais
Excellent service, very professional and always keep in touch with reminders. Very competitive quote and no other company has ever beaten them on price Have been with this company for over 10 years no... Ver mais
very proffesional and helpful on every occasion ive dealt with them this applies to every member of their team that ive spoken with well done !!!!!
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Flexible, comprehensive insurance for a wide variety of tenant and property types. We won't be beaten on price, guaranteed!
Informações de contacto
Boughton Leigh House, Brownsover Road, CV21 1AW, Rugby, Reino Unido
- 01788 818670
- trustpilot@cia-landlords.co.uk
- cia-landlords.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Withdrawal of cover at renewal
Just received an email, with 2 weeks until my policy expires saying that CIA can’t renew my policy but with no explanation given. They also stated that they had previously informed me that they were unable to provide suitable cover, but I can’t find any such notification.
17 de setembro de 2026
Opinião espontânea
Resposta da CIA Insurance Services
Dear Mrs Ford, We have written to you separately regarding the withdrawal of your renewal, any other questions please do not hesitate to contact us.
Kind Regards - Renewals
Very efficient nonsense company gave a…
Very efficient nonsense company gave a far cheaper than the previous company would recommend as we have used CIA for 7 years now
14 de setembro de 2026
Discontinue Cover / Zero Support
CIA have just discontinued my landlord BTL cover due to the fact I live in Vietnam. It is effective two weeks from now and they have given zero assistance in suggesting other providers.
Effectively, 'Thanks for insuring multiple properties over the last 15 yrs. We no longer wish to cover you. Off you pop. Good luck.'
Would have hoped to get a little more support. Never mind.
15 de setembro de 2026
Opinião espontânea
Competitive, Very smooth and Efficient
Very smooth and efficient, plus competitive rates found for Landlord’s Insurance.
7 de setembro de 2026
Clear and concise
Pleasant representative on the phone. Congratulations on great customer service.
11 de setembro de 2026
Exceptional Customer service
Exceptional Customer service, when I rang to query the renewal insurance quote.
A brief chat with the Agent, who promised to call me back after speaking with his manager.
Callback received within 20 minutes, and I agreed to pay the new revised insurance premium.
Fantastic, as all completed within an hour to my complete satisfaction !
27 de agosto de 2026
Always helpful and efficient
10 de setembro de 2026
Polite and helpful staff
8 de setembro de 2026
straightforward
4 de setembro de 2026
Great help
Great help, much recommended. Transferred almost all my portfolio with CIA
8 de setembro de 2026
Efficient service and good competitive…
Efficient service and good competitive prices
28 de agosto de 2026
If I could leave a zero star review I…
If I could leave a zero star review I would!
Despite several emails and phone calls I STILL have not received the cheque that is owed to me since before June!!!
What an absolute joke!
8/9/2026
I am fed up with keep contacting customer services, how about just sending me my cheque?
7 de setembro de 2026
Opinião espontânea
Resposta da CIA Insurance Services
Dear Sally, thank you for your feedback and we apologise that you feel you had cause to raise your concerns. To enable us to follow up on your comments can you please call our Customer Service Team on 01788 818600 and we will be happy to assist and look into this further for you.
Kind Regards CIA Customer Service Team.
Always chase you to renew.
2 de setembro de 2026
The agent great at servicepatient
30 de agosto de 2026
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