I lost money, my friends and family also lost substantial money as well. From my investment through their investment platform through their mobile App, close and transferred to AJ Bell and lost... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Surprised that I cant find a negative review of this company anywhere on the internet. It's very suspicious how every comment says how wonderful it is. Why? Because I am nursing a 43.33% LOSS on my st... Ver mais
A empresa respondeu
Really impressed with both ethos and accessibility. App is very easy to use and manage. I have also had personalised support, always quick to respond and follow up. Performance may not have been as po... Ver mais
A empresa respondeu
I've been using Circa5000s (previously tickr) general investment isa for several years now. I'm happy with performance, I make regular top ups every month but also use it like a savings account, so wh... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our mission is to make investing effortless, profitable, and impactful for everyone. To help humanity thrive, not just survive - all the way to the year 5000. We offer investments in things with universal appeal: energy, water, food, health, education, cybersecurity. No propping up bad assets. No playing trading platforms like slot machines. No greenwashing.
Informações de contacto
3rd Floor, 86-90 Paul Street, EC2A 4NE, London, Reino Unido
- hi@circa5000.com
- circa5000.com
2,9
Aceitável
138 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great ethical company
Great ethical company. Good app. Excellent customer support.
16 de maio de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Rosamond,
Thanks ever so much for taking the time to leave your review.
We're so happy to hear you're enjoying your experience with us.
Please don't hesitate to reach out if you have any questions or feedback.
Take care,
Jane
Great app and experience
13 de abril de 2023
Opinião espontânea
Resposta da circa5000.com
Hey MBH,
Thanks for taking the time to leave your review - I'm so pleased to hear you're enjoying your time with us!
If you need anything going forward, please don't hesitate to reach out to our team and we'll be more than happy to help.
Take care,
Jane
Seamless UX, outstanding 24/7 support, genuinely ethical investment options
Seamless, easy-to-use app. Fast and thorough support. Genuinely ethical investment options.
I tentatively opened an account last year and invested a small amount in a GIA to try out more ethical investments. I manage most of my financial transactions via mobile so a smooth and reliable app experience is essential. The app has been really easy to use and seamless when interacting with my bank to set up direct debits or transfer money in.
Support is absolutely fantastic, on par with the customer service I get from my stock broker in the US which is the best I've had. I particularly love that they're open 24/7 as I tend to do most of my personal admin stuff outside working hours, and sometimes even late at night. The in-app chat means I can send off a message and be notified when there's a response, and they're usually super fast and respond within a couple of hours. Also very human with personalised responses which makes it feel high-end, like your own personal investment concierge.
They've also been really helpful with more complex support questions - I'll be moving to the US next year and needed to know if I could keep an ISA in the UK. They gave me a very informative and friendly response that reassured me I could keep my assets in place.
After a year of no issues with the GIA, I decided to open a Stocks & Shares ISA and transfer my old S&S ISA from Nutmeg who I've been very disappointed with. Unfortunately Nutmeg made the transfer very difficult due to administrative errors on their part, but Lauren at Circa5000 was on it like a car bonnet and helped me through the whole process.
I was initially worried Circa5000 might be a flash in the pan, especially given the radical name/branding change (it was previously tickr), but the support and UX have made it a reassuring and dare I say pleasant experience.
13 de abril de 2023
Opinião espontânea
Resposta da circa5000.com
Hi Annie,
Thank you ever so much for your review!
We're so pleased to hear that you're enjoying investing with us and our app. And I'm happy to hear you've found our customer support team responsive. You can get in touch with us at any time using your in-app chat and we aim to respond as quickly as possible during our opening hours.
Please be aware that we aren't able to service customers who are US citizens or reside in the US. This is because of the strict requirements of US securities in relation to tax disclosures, which we can't currently facilitate. Please do reach out to us and we'll be able to provide you with more information about this.
Once again, thanks so much for your positive review, we really do appreciate it!
Look forward to hearing from you,
Jane
Easy to use, beats old fashioned pension sites
Great app, starting monthly savings a year or so ago and have now transferred my old small pensions so they are all in one place and i can see them easily.
9 de abril de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Aaron,
Thanks for your taking the time to leave your review, we really appreciate it!
I'm happy to hear you've consolidated your old pensions with us and I hope you felt supported throughout the process.
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Really responsive customer service and…
Really responsive customer service and good environmental options
3 de abril de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Michael,
Thanks so much for your positive review - I'm really pleased to hear you're happy with your support from us and our investment offering.
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Good app where you can easily see how…
Good app where you can easily see how well your investments are performing. Customer services respond quickly and extremely helpful regarding lost pensions
9 de abril de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Bev,
Thanks for taking the time to leave your review.
I'm really pleased to hear you're happy with your support from us and our help to trace your old pensions!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Resposta da circa5000.com
Hey DS,
Thanks for your taking the time to leave your review, we really appreciate it!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Great app
Great app - really easy to use and ISA has shown solid returns in turbulent times.
3 de julho de 2022
Opinião espontânea
Resposta da circa5000.com
Hey Alexander,
Thanks so much for your positive review - I'm happy to hear you're enjoying your journey with us so far!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Jane
There’s no planet B!
Excellent investment platform focusing on sustainability, with friendly, responsive support team.
13 de março de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Andrew,
Thanks so much for your positive review - I'm really pleased to hear you're happy with your experience and support from us!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Jane
Amazing Company!
Circa5000 has a really user friendly platform that’s easy to navigate and use! They have a fantastical ethically diverse portfolio and their customer service has always been really great
13 de março de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Neil,
Thanks for taking the time to leave your review - I'm so pleased to hear you're enjoying your time with us!
If you need anything going forward, please don't hesitate to reach out to our team and we'll be more than happy to help.
Many thanks,
Jane
Excellent Bank
Excellent Bank
Very flexible, very responsible bank. Very good app with great functionality.
Very good customer experience.
13 de março de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Rosamond,
Thanks so much for taking the time to leave your review, we really appreciate it.
I'm happy to hear you're enjoying your journey with us so far!
If you need anything else, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Jane
I was an early adopter of the platform…
I was an early adopter of the platform and have enjoyed seeing it develop over the years. Customer service have been quick to respond to any queries. Feels like an authentic investment platform with people who are interested in investing for social good.
22 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Laura,
Thanks so much for your positive review and your continued loyalty, it means a lot to us!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Many thanks,
Jane
Great product and team
Great products, very good returns and a great app.
I have got the stocks and shares ISA and I feel confident that my money is invested in areas that offer good returns, whilst also doing good for the world!
The team are great and customer service has always been quick to respond and help
20 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Matt,
Thanks so much for your positive review - I'm really pleased to hear you're happy with your experience and support from us!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Many thanks,
Lauren
Excellent customer support
Excellent customer support. Super efficient, friendly and couldn’t do enough to help. Love being part of Circa5000 x
31 de janeiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Kate,
Thanks for taking the time to leave your positive review - I'm happy to hear our customer support team have been there to help when needed.
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Satisfied user for 3+years
I've been using Circa5000s (previously tickr) general investment isa for several years now. I'm happy with performance, I make regular top ups every month but also use it like a savings account, so when I need money I take from it. This hasn't been an issue and has continued to grow my investment. Nice UI and features, I also use the £6 monthly carbon offsetting option.
16 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Oscar,
Thanks so much for your positive review and your continued loyalty, it means a lot to us!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Finance for our futures!
It's efficient, easy-to-use and most importantly focused on finance for the future!
They are great at communicating about their investments and being transparent and I've always found investing and withdrawing to be simple and fast.
Would definitely recommend.
15 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Mr Taylor,
Thanks for taking the time to leave your review, we really appreciate it.
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Many thanks,
Lauren
Best impact investing platform!
Love the app, love the team as well! What a great mission they’re on, they’ve made it super easy for me to make conscientious investment decisions, both for my ISA as well as for my pension!
15 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Emiel,
Thanks so much for your positive review - I'm happy to hear you're enjoying your experience with us!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Continuing poor performance investments…
Continuing poor performance investments and always with an excuse despite other investments I have doing well.
Once this comes back up so I haven’t lost quite soo much I’m out!
Constant excuses from the team about why!
15 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hi Tim,
Thanks for taking the time to leave your review, I'm sorry to hear you're unhappy.
Unfortunately, I haven't been able to locate your account to look into this further for you. If you could please reach out to our Customer Support team using your in-app chat then we'll be able to find your account and look into your individual portfolio's performance for you.
Please be aware though, when investing in stocks and shares through CIRCA5000 we can't guarantee a rate of return and your balance can go up and down. It's incredibly hard to perfectly time the market, so we always advocate thinking long-term (5, 10, 20+ years) and investing regularly to smooth out the natural rises and falls in the market.
You can also listen to our co-founders', Matt and Tom's, recent podcast episode if you want to understand more about why 2022 was a difficult year for stocks and bonds, and why greener funds continued to have a high level of investment.
I really hope this helps, but if you have any more questions at all please don't hesitate to get in touch via your app.
Thanks,
Lauren
Very easy to use
Very easy to use, customer service very helpful too
14 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Luke,
Thanks so much for your positive review.
I'm glad to hear we've been able to help with your queries when needed.
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
Better than interest you would earn on…
Better than interest you would earn on a bank account.
11 de fevereiro de 2023
Opinião espontânea
Resposta da circa5000.com
Hey Harry,
Thanks so much for taking the time to leave your review. We really appreciate it!
If you need anything going forward, please don't hesitate to get in touch with us using your in-app chat or email hi@circa5000.com.
Take care,
Lauren
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