I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service... Ver mais
Localização
Alterar localizaçãoUnit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB
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Leia as opiniões dos outros
We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size... Ver mais
Owen was very helpful today with finding my daughter’s shoes. I explained my concerns as one foot is larger than the other and he was able to recommend a comfortable suitable shoe. The last time I pur... Ver mais
How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Informações de contacto
Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, Reino Unido
- 01234326398
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
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Outstanding experience and customer service!
I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service and patience while my 2 year old had a minor meltdown over what shoes she wanted. We have bought nearly all her shoes from this store and will continue to do so for many years to come I expect!
Thank you so much again for your patience and understanding!
Great service at the Bedford store
We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size that fit her feet. We walked in just to get her feet measured and walked out with 2 pairs of shoes and a protective spray to stop them getting dirty.
Sienna was super helpful and didn’t…
Sienna was super helpful and didn’t give up on us.
Great service
Always pleased with the service and choice here. Owen was very helpful with getting suitable school shoes for my children, who are hard to buy for as they have wide feet.
Owen was very helpful today with…
Owen was very helpful today with finding my daughter’s shoes. I explained my concerns as one foot is larger than the other and he was able to recommend a comfortable suitable shoe. The last time I purchased was a complete wrong style for my daughter so very happy with the advice and help. Thank you Owen
Mr Owen was very polite and helpful…
Mr Owen was very polite and helpful throughout. My overall experience was very good, and I was pleased with the level of service provided.
Sumit was fantastic
Sumit was fantastic! My daughter was nervous and he was kind, considerate and caring to ensure she had a great experience.
Sunit was very helpful today
Sunit was very helpful today, helping me pick out two pairs of shoes for my 18 month old daughter. He made her feel very comfortable, and she left the store with a big smile on her face. Sunit even caught us before leaving the store to return a teddy bear we had left on the seat. I also picked up how kind he was to his staff, and the staff appeared to respond to this. Will definitely return again because of the excellent service.
Help with toddler wellies
Amazing service from Sienna to help us pick wellies for our toddler. Thanks so much!
Excellent service
The assistant that served me was Imani. I was unsure about the width need and she asked if I would like my feet measured to ensure we knew the correct width. Having described the shoes I like she found a pair the fitted and I liked. The assistant was polite, helpful and had an extremely pleasant manner. The whole experience was great for someone who doesn’t like shopping.
Went to Bedford Clarks store
Went to Bedford Clarks store. Had seen some boots online but not in my size. Sunit without hesitation helped me find them on the Clarks website - he arranged to get them ordered to my local store. He was so helpful and it's not the 1st time he has helped find stock elsewhere.
The sales assistant
The sales assistant, Sunit, at the Bedford store was so very helpful. He is a treasure. Clarks - you need to hang onto him!
Helpful Assistant
Today I purchased a pair of lightweight Solevana trainers from the Clark’s store in Bedford Interchange, very happy with my purchase. The whole process was made particularly pleasant when on entering the store I was greeted by Sienna, she was then very attentive and helped me with getting the trainers on ( I have arthritis) and this was very much appreciated an asset to Clarks.
The team were amazing
The team were amazing and could not do more for us. Julie was great with my daughter who really struggles to stay still and took the time to find what she was comfortable wearing. Cannot rate them highly enough.
Fantastic service from Qurgita
Ahlam at the Bedford Clark's store was…
Ahlam at the Bedford Clark's store was very helpful.
Treated my mum with so much care and effort.
So thank you very much!
Thank you
Sunil was super-helpful, knowledgable and patient when fitting my son’s school shoes today. Thank you.
Great service from Daniel
Great service from Daniel. Great shopping experience
My little one was nervous…
My little one was nervous to have his feet measured, but Sienna was so good with him and let him check out the food measurer first to put him at ease. It definitely helped to make our experience smooth and we left with a lovely new pair of shoes. We’ll be back for his next pair!
First shoe shopping experience
Today we visited the Bedford store to get my little one’s feet measured and buy her first shoes.
We were assisted by Sienna who was more than happy to help us out.
She was very knowledgeable and informative about the fitting/shoes/services available in store. But most of all she was so kind and caring with our daughter as she measured and put the shoes on her feet!
We left with the perfect pair and we will definitely be back again.
Thanks Sienna!
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