I visited the Bedford Store yesterday to get my daughter’s feet measured and to buy some shoes for summer. We were served by Julie, who could not have been more helpful! Absolutely fantastic service... Ver mais
Localização
Alterar localizaçãoUnit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB
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Leia as opiniões dos outros
Sienna in the Bedford branch was AMAZING! She was incredibly professional and also very personable. She listened and understood what my 9 year old daughter wanted and found great choices that were a g... Ver mais
We was helped by Sienna at the Bedford store. Amazing service, was seen to straight away to get my daughters feet measured and went above and beyond to find the shoes that my daughter liked in a size... Ver mais
How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Informações de contacto
Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, Reino Unido
- 01234326398
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First class products, first class service
Ahlam was professional.
Ahlam at Clarks Bedford - excellent service
On Saturday we went to Clarks in Bedford to get a first pair of fitted shoes for our infant son. The service we received from Ahlam was first rate, she was very friendly and helpful. Would definitely recommend.
We were served by a lovely gentleman…
We were served by a lovely gentleman named Jay. He was super helpful and very knowledgeable in shoes.
Amazing experience at Clark’s
Amazing experience at Clark’s! I went to the store with my niece to buy some ballet pumps. Manager Sunit was outstanding—super helpful, friendly, and genuinely cared about making sure everything was perfect. Customer service like this is hard to find. Highly, highly recommend! Thankyou Sunit! Warm regards Rita ⭐⭐⭐⭐⭐️
Went to get a replacement pair
Went to get a replacement pair. Great service and the shoes wanted were in stock.
Thank you
Imani was one of the best in customer service personnel …
Imani was one of the best in customer service I met
She was able to to provide us with all we requested for and even tried to help us order online for the not available product last in store.
Good service
Helpful and quick service from Ahlam. Brought a pair of boots which are very comfortable.
Really responsive service Jurgita was…
Really responsive service Jurgita was very kind to my mum
Great service - Bedford store
Great customer service with knowledgable staff! I was helped by Sunit in the Bedford store.
Bedford store this morning
Bedford store this morning. Jurgita extremely helpful to me.
Went in to the Bedford store and was…
Went in to the Bedford store and was helped by Sienna. She was extremely helpful and knowledgeable on what my daughter wanted. A professional and very pleasant visit. Thanks Clarks
Outstanding
Yesterday we received exceptional customer service by Sunit. My son age 13 is autistic and really struggles with shops, shoes, noise and Christmas but as we were cramming his feet into trainers I knew were too small we had no choice but to go to Clarks boxing day. Sunit showed my son respect and dealt with him so well. It's not often people are able to adapt their service to meet my son's needs but he made the whole thing seem effortless. Thank you for being amazing
Superb Customer Service
The service provided by Sunit (?) to my wife, sorting out different shoe options for her, different sizes, etc.
A real asset for your brand!
Brian Bennett
I was buying a pair of school shoes for…
I was buying a pair of school shoes for my 11 year old daughter. Ahlam was an excellent. Very helpful and great with my daughter Jess. I had a perfect customer experience and wanted to provide her great feeedback.
A lovely polite and happy young lady.
Well done
Got served by Sunit today who helped me…
Got served by Sunit today who helped me with an online order that had not been delivered for over 2 weeks! Sortedy issue out within 15mins and I was out the shop with my shoes! Great service and thank you for your help bud!
Went to the Bedford store today and…
Went to the Bedford store today and purchased new work shoes. I was served by Daniel, he was friendly and very helpful, overall great service.
The staff were polite as usual
The staff were polite as usual. Jurgita was patient while helping me get the right shoe size. Thank you!
What an angel!
Saturday morning I popped in to get my child some school school, I had previous brought pairs from Clarks before and I explained that the front of them keep coming away, Jurgna said pop back home and get them and we can see what we can do. I come back with the shoes having purchased them just before summer time and she not only measured and gave me options for my daughters wide feet but exchanged them for a new pair and took the faulty pair back. Gave me a little gift card with the remainder of the money on to spend again at Clark’s and my daughter and I left with a very happy little girl and a Great pair of shoes!!!
Thanks so much, my angel! You saved one very stressed mummy! x
I always buy Clarks for their quality…
I always buy Clarks for their quality and wide fit. Went to Bedford store and was serve by Ahlam. She was efficient, courteous and helpful.
I bought boots for my son today from…
I bought boots for my son today from the Clarks store in Bedford, and I want to thank Jurgita who served us. She was very nice, helpful, and always smiling — it made the shopping experience so pleasant. Excellent customer service, thank you Jurgita! 😊
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