First, I came here by chance. The service, I used to rely upon before(CarF..x), didnt have the body/engine combo for the car I was looking to buy, which is strange, to say the least! Then I found thes... Ver mais
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Leia as opiniões dos outros
Great service. Fast and accurate with a WhatsApp assistance that made it easier for me to check my car’s history when I was importing a used car.
I wanted to do a VIN check on a car I am planning to purchase and they offered me a free check in exchange for a review, so I would recommend!!
Very disappointed with the report provided. Sample report showed what I could expect, but I also used chat to confirm what data I could expect. The vehicle I was looking at was from 1972 and I know it... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Concessionário de veículos motorizados
- Concessionário de carros usados
- Inspecção de veículos
Escrito pela empresa
Uncover the history and specifications of your classic vehicle with Classic Decoder. Get comprehensive classic VIN decoding, classic vehicle history reports, and classic build sheets all in one place. Trust the experts to preserve the legacy of your classic car.
Informações de contacto
65 Brunswick Blvd #201 Dollard-Des Ormeaux, H9B 2N4, Quebec, Canadá
- business@classicdecoder.com
- classicdecoder.com
4,1
Bom
311 opiniões
Respondeu a 87% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
CLASSIC DECODER WEBSITE IS A SCAM!
I attempted to order a vehicle VIN report from this website. The website stated "Money Back Guarantee" if not completely satisfied. I ordered the report for the vehicle but the report only provided "No Data Found".
I requested the refund as stated on their website but was told by the support person on the chat that they could only give a partial refund. THIS IS A SCAM!!
21 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
We’re truly sorry to hear about your experience and understand your frustration. Our goal is to provide accurate reports and stand by our refund policy. Please reach out to us again via live chat on our website so we can review your case in detail and work towards a fair resolution. We want to make this right for you.
Very detailed history report and really…
Very detailed history report and really good window sticker information.
20 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your feedback! We’re glad you found the history report detailed and the window sticker information helpful. If you need any further assistance, we’re always here to help.
Unbelievable
Unbelievable
A speed live supporting
A good information about the car
22 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your enthusiastic feedback! We’re glad our live support was speedy and that the information provided about your car was helpful. We’re always here to assist whenever you need.
customer service
Richard made my experience great!
thank you for all the support
20 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you so much for sharing your kind words! We’re thrilled to hear Richard made your experience great. We’ll be sure to pass along your thanks to him. If you ever need anything else, we’re here to help.
I got the widow sticker very easily
I got the widow sticker very easily! It was seamless.
20 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your feedback! We’re glad to hear getting your window sticker was easy and seamless. If you need anything else, just let us know.
BEWARE BEWARE BEWARE.
UPDATE: READ SUBSEQUENT REVIEW FOR THIS SCAM EXPERIENCE. DOWNGRADED TO ONE START BECAUSE NO SUCH THING AS A ZERO STAR. TRUST PILOT - YOU SHOULD BE ASHAMED FOR EVEN ALLOWING THIS COMPANY TO USE YOUR PLATFORM.
Chat support was very helpful - explained the process and the information I get for a vehicle both in Canada and US. Fair pricing after discounts applied. Thanks!
17 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
We’re sorry to see your concerns and take all feedback seriously. If you’d like to discuss your experience further, please contact us directly via live chat on our website. We want to understand what happened and see how we can help.
I paid for a report on a 1978 ford
I paid for a report on a 1978 ford. It gave me an error and then tried to charge me again to get the report. DONT PAY THEM. It is a scam. They wouldn’t even respond to my messages stating there was a problem. $30 thrown in the garbage. Do yourself a favor STAY AWAY!!!!!
17 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
We’re very sorry to hear about the trouble you experienced and understand your frustration. This is not the service we aim to provide. Please reach out to us via live chat on our website so we can investigate the issue and work to resolve it quickly. Your satisfaction is important to us, and we want to make this right.
Resposta da Classic Decoder
Thank you for your kind words! We’re happy to hear you find the app user-friendly. If you ever need assistance, we’re always here to help.
This service was invaluable.
14 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you so much for your feedback! We’re glad to hear our service was invaluable to you. If you ever need anything else, we’re here to help.
Quick and efficient
Website helpful and very fast to provide data needed as I need a report with the VIN code of the car. Support when needed resolved any problems I had
14 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your feedback! We’re glad our website was helpful and fast in providing the data you needed. It’s great to hear our support team could resolve any issues promptly. We’re always here if you need assistance again.
Was looking for a VIN number for a…
Was looking for a VIN number for a vehicle. Contacted by staff from request on website. Quick responses and efficient service offered. App is user friendly
13 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your kind feedback! We're happy to hear our staff responded quickly and provided efficient service. It’s great to know you found the app user-friendly as well. We're always here if you need help in the future.
Everything was great
Everything was great, very easy to use, I had to ask a question thru text, very fast response, answered my question and made sure I was good to go.
10 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your wonderful feedback! We’re glad you found the process easy and that our team responded quickly to your question. Your satisfaction means a lot to us. We’re always here if you need any assistance.
worked as promoted
7 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your feedback! We’re happy to hear our service worked as expected. If you need any further assistance, feel free to reach out.
Resposta da Classic Decoder
Thank you for your kind words! We’re glad you found our service efficient and reliable. We’re always here to help whenever you need us.
Checking car history by VIN number
I was a about to buy a second had car but needed to check its history. I got really good insight of the car to decide whether to buy ut or not. This app is highly recommended to know the status of the car
8 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for sharing your experience! We’re glad our service gave you the insight you needed to make an informed decision. Your recommendation means a lot to us. We’re here whenever you need to check a vehicle again.
Great websites!
8 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
Thank you for your kind words! We’re happy to hear you like our website. If you need any assistance, we’re always here to help.
Incorrect report
The vin information report had minimal details and the only detail provided (the engine size) was incorrect. I reported that and was told will receive a refund of payment.
4 de maio de 2025
Opinião espontânea
Resposta da Classic Decoder
We’re sorry to hear the report didn’t meet your expectations and contained incorrect information. Please reach out to us again via live chat on our website so we can ensure your refund is processed promptly. Your satisfaction is important to us, and we want to make this right.
Resposta da Classic Decoder
We’re sorry to hear you feel that way. If you have any concerns or issues, please contact us via live chat on our website so we can address them directly and assist you.
Paid for incorrect report - Got accused of trying to steal a report! AVOID THIS COMPANY!
I paid $35 for a vehicle history report and build sheet. The car in question is a 2WD 1978 Blazer. The report and sticker I was sent was flat out wrong. Showed it as a 4wd (Clearly evident by VIN that it was 2WD). It also showed the incorrect vehicle for the header. I contacted them about the incorrect information and getting a refund. They gave me 2 credits. I told them I do not want credits I want an accurate report or my money back. No response. I filed a paypal dispute, and they have accused me of trying to get a free report or basically steal their subpar services. AVOID AT ALL COSTS!
3 de abril de 2025
Opinião espontânea
Resposta da Classic Decoder
We’re very sorry to hear about the incorrect report and the frustration it caused. This is not the experience we want for our customers. Please reach out to us again via live chat on our website so we can review your case thoroughly and work toward a resolution. Your satisfaction is very important to us, and we want to make things right.
This company fraudulently gives…
This company fraudulently gives information that they do not have I gave them a VIN it brought up the wrong vehicle I brought it up to a chat they then changed that name to the correct vehicle but it had the incorrect specs I subsequently ended up buying the service for $25 when I opened up the information it had absolutely zero information nothing about where it was registered nothing about who sold it nothing about the history not even a mileage report this vehicle was currently sold less than five six years ago so it should have at least showed that it did not this is called fraud I asked for a refund as their website shows 100% satisfaction guarantee they denied that luckily I paid through PayPal and PayPal refunded my money do not waste your money on this service You're not waste your time with this company they are taking your money at least Carfax was nice enough to say they didn't have any information
10 de abril de 2025
Opinião espontânea
Resposta da Classic Decoder
We’re very sorry to hear about your experience and understand your frustration. Providing accurate and complete information is our goal, and it’s clear we missed the mark here. Please reach out to us via live chat on our website so we can review your case and work to address your concerns directly. We appreciate your feedback and want to improve wherever possible.
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