Clean&Clean Opiniões 

298
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Marya came to do an end of tenancy deep clean for us on 06/06. We’ve lived in the flat for 4.5 years and it looks as good, if not better, than new after she worked her magic. Every surface is sparklin... Ver mais

Classificada 5 em 5 estrelas

Booked a cleaning service for end of tenancy a week in advance. Elim arrived prompt at appointment time, all material provided and worked non stop till spotless flat. Carpets well cleaned and top resu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked an end of tenancy clean, what a superb service it was and great value. Elin was fantastic, really thorough and his attention detail was great. Lovely guy, really helpful and extremely polite. 5... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked for end of tenancy clean. Cleaned to a high standard and was signed off by the estate agent so no repeat clean required. Desi was polite, arrived on time and worked very hard. Good communicatio... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de limpeza
  2. também em
  3. Serviço de limpeza de estofos
  4. Serviço de limpeza de tapetes
  5. Serviços de limpeza doméstica

Escrito pela empresa

Welcome to Clean&Clean. London’s premier End of Tenancy Cleaning Specialists. Get Your Full Deposit Back with our 5 Days Guarantee! Our vetted and experienced cleaning teams will ensure that your property is ready for inspection. FREE Deep Oven cleaning is included. We’ll supply all cleaning materials and equipment needed for the job, and we won’t charge you parking fees or VAT. Fixed and Transparent Pricing! For a Bespoke End of Tenancy Cleaning Service, call our friendly team today. You can book your end of tenancy cleaning service for the date and time that suits you. Our professional cleaning teams work 7 days a week including bank holidays. To find out more, please give our friendly team a call today!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

298 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(298)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Awful partial service, not professional, no receipt

I’m trying to understand some of those positive reviews here as they don’t match Google (verified) reviews neither the appalling service I experienced with Clean&Clean.
They said they would clean fixed appliances but our inbuilt coffee machine was left with all the coffee inside. There were lipsticks marks on the sink that were easy to swipe - I don’t know how that wasn’t cleaned. A leather armchair was left full of dust. I paid to steam clean the carpets but that have never happened, they just vacuumed it.
Last not least (especially if you’re a tenant booking an end of tenancy clean), the promised receipt was never sent. They completely ignored my emails when I asked for it as I needed to show it to the landlord.
Apart from what we paid Clean&Clean, we had to pay another £400 out of our deposit for another clean as Clean&Clean service was consider domestic cleaning and it was so bad we couldn’t argue.
Avoid at any cost.

15 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The cleaner was super quick and…

The cleaner was super quick and efficient. It was an easy booking process and well worth the money. Thank you!

17 de junho de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Natasha

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

She had just clean our 1 bedroom flat.

She had just clean our 1 bedroom flat.
Everything is clean and transaction done with ease.
Will definitely recommend and hire again.
Thanks!

13 de junho de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Ross

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Nice and quick cleaning service

Everything went well, and we were happy with the work. Ani was very kind and swift to make the adjustments we asked her!

26 de maio de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Tommaso

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Elin was brilliant

Elin was brilliant. The end of tenancy clean was immaculate, and done with such professionalism. He went over and above.

12 de maio de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Isobel

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Anni is fantastic

Anni is fantastic ! So sweet and very good at her job.

18 de abril de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Laura

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Thanks Annie

Thanks Annie! You did a great job!

9 de abril de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Wai

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

End of tenancy cleaning + carpets

We had Elin cleaning our flat for a couple hours, carpets inclusive. The level of detail and professionalism was brilliant, above and beyond our expectations. The flat was sparkling clean when he finished. Thank you Elin and thank you Clean&Clean. Will surely use your services again.

4 de abril de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Ana

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Great service for end of tenancy

Great service for end of tenancy cleaning.

She did an amazing job! Also very good price.

1 de abril de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear customer

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Great experience

Great experience, very good service! Will be using again

21 de março de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear customer

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

excellent end of tenancy clean

This is an excellent cleaning service. Our end of tenancy clean was great, all of the surfaces and appliances were cleaned to a high standard and the oven deep cleaned - we are very happy with the service.

19 de março de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Robert

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Excellent professional cleaning

This is the second time I am using this service. Excellent work again. Will definitely use again.

18 de março de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Sevasti

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Fantastic

Fantastic! Deep clean done quickly and a friendly service!

Would recommend!

9 de março de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear James

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Very good job

Very good job. Made the flat look very clean to a professional standard

7 de março de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Chris

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 1 em 5 estrelas

1 Star rating is generous

I used this company because they had a very comprehensive list on their service offering and were also available at short notice. However I can’t recommend using them, in that the £150 for two hours work of the poorest standard. The cleaner gave the impression that she understood what was being requested, but totally ignored me and left the laminate floorings with water streaks, cobwebs on light fittings, unwiped dirty kitchen cabinets, dirt and debris under bed and sofa’s…and much more. Avoid if you’re not going to personally supervise everything they do.

Further to their response 6/3/24 - I supplied this company with photographic evidence and because I was expecting new tenants a day later, I was not going to take their offer to re-clean the property as they’re far from being a professional cleaning company. The lady they sent, was just a cleaning lady without any professional cleaning equipment.

29 de fevereiro de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Corrie

We are sorry to hear that you are not satisfied with our services. Please note that we offer FREE follow-up visit which we have offered to you already but you have declined it. We've also spoken to the cleaning lady and she said that you've checked the cleaning at the end and were satisfied with the outcome. Please contact our office for further assistance. Thank you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Anelia arrived on time and was really…

Anelia arrived on time and was really kind and respectful throughout the duration! She was also very thoughtful and detailed when cleaning and I would definitely use clean&clean again! She is amazing :)

27 de fevereiro de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Isabel

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Very clean and very nice service!

20 de fevereiro de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Manke

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Lilly was amazing

Lilly was amazing, on time and did a great job

14 de fevereiro de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Jade

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Brilliant clean

Brilliant clean. Thank you so much

30 de janeiro de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Sadie

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Classificada 5 em 5 estrelas

Very lovely and efficient service

Very lovely and efficient service. Would highly recommend as they left the place in a perfect condition for the end of tenancy.

29 de janeiro de 2024
Opinião espontânea
logótipo da Clean&Clean

Resposta da Clean&Clean

Dear Xanthe

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

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