It is very longwinded to get in touch. The same information has to be sent over every time before a reply can be given which is time consuming. The way information is given in spreadsheet format on th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
No long wait on the phone to talk to a person. Listened carefully to our description of the problem. Patiently talked us through a variety of checks and balances to ascertain a possible solution.... Ver mais
A empresa respondeu
I had to cancel the contract I'd entered into because I found out from a competitor I could purchase a stand alone terminal and not rent one. It was within the 14 day cooling off period and it was... Ver mais
A empresa respondeu
Mandeep S is an absolute star and is always patient, helpful, professional yet friendly - qualities that seem to be few and far between anymore. He was particularly helpful to me in dealing with a fr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Embedded payments for ClearCourse software.
Informações de contacto
107 Cheapside, EC2V 6DN, London, Reino Unido
- support@clearaccept.com
- clearaccept.com
4,3
Excelente
79 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Speedy and helpful assistance
14 de abril de 2026
Came back quickly and responded clearly
Came back quickly and responded clearly and precisely.
9 de abril de 2026
Resposta da ClearAccept
Dear Laura,
Thank you for your review.
We’re glad to hear that Sharon provided excellent service.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Contacting Clear Accept and Reviewing the system
It is very longwinded to get in touch. The same information has to be sent over every time before a reply can be given which is time consuming. The way information is given in spreadsheet format on the website is not helpful when trying to print off some sort of invoice covering a months payments.
23 de março de 2026
Resposta da ClearAccept
Dear Sheila,
Thank you for your feedback—we understand how frustrating it can be to repeat information.
We also appreciate your comments on the reporting format and will share this with the relevant team internally.
If you have any further questions, please don’t hesitate to contact us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
My query was dealt with by speaking to…
My query was dealt with by speaking to a person rather than having to do everything with a chatbot and was resolved very quickly and efficiently.
27 de março de 2026
Resposta da ClearAccept
Dear Jackie,
Thank you for your review.
We’re glad to hear that Ryan was able to help.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Resposta da ClearAccept
Good morning, Georgina.
We’re thrilled to hear you had such a positive experience working with Sophie. Your feedback means a great deal to us.
Kind regards,
Customer Success Team,
ClearAccept.
Mandeep S is an absolute star!
Mandeep S is an absolute star and is always patient, helpful, professional yet friendly - qualities that seem to be few and far between anymore. He was particularly helpful to me in dealing with a frustrating situation involving automated emails and PCI Compliance. I am always appreciative and thankful to have his assistance and support. Thanks!! Don Dickinson
23 de março de 2026
Opinião espontânea
Resposta da ClearAccept
Thank you, Don, for your lovely review!
We’re delighted to hear that Mandeep provided excellent support and was able to resolve your query.
We’ll pass your kind words on to the him. Feedback like this truly means a lot and is always appreciated.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Resposta da ClearAccept
Good afternoon,
Thank you so much for this review.
We’re glad to hear that Mandeep was able to help with your query.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Helpful and pleasant team
Helpful and pleasant team, Nathan is always a pleasure to deal with and will always help and get back to you as advised
20 de março de 2026
Opinião espontânea
Resposta da ClearAccept
Good Afternoon Chelsey,
Thank you for a lovely review.
We’re glad to hear that Nathan was able to help.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Our request was dealt with promptly.
19 de março de 2026
Resposta da ClearAccept
Thank you Louise for your feedback.
We're pleased to hear Mandeep dealt with your request promptly.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Very professional
Very professional. Support team is always at hand to resolve any issues.
18 de março de 2026
Resposta da ClearAccept
Dear Sandeep,
Thank you for your feedback.
We're pleased to hear Sarit was helpful.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
We don't have a choice
We don't have a choice
which gateway or merchant account we use
13 de março de 2026
Resposta da ClearAccept
Dear William,
Thank you for your feedback.
We appreciate that having the right setup is important, and we always aim to provide options that best suit each client’s needs as Ryan did during the call.
If you have any questions about how we can further assist you, please do not hesitate to reach out to us on support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Just brilliant company to work with……
Just brilliant company to work with, so professional and knowledgeable about their product. Very patient with clients and kept me abreast of all developments along the way.
12 de março de 2026
Resposta da ClearAccept
Dear Peter,
Thank you for your kind words!
We’re thrilled to hear you had such a positive experience working with Sharon. Your feedback means a great deal to us.
Kind regards,
Customer Success Team,
ClearAccept.
Excellent service from Sharon
Sharon, what a helpful person she is. Made my request simple. She followed it up with an email to ensure I was aware of what was happening and fixed the problem very quickly.
16 de março de 2026
Resposta da ClearAccept
Thank you Tracey for your feedback.
We're pleased to hear Sharon was so helpful.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
FIVE STAR SERVICE
No long wait on the phone to talk to a person.
Listened carefully to our description of the problem.
Patiently talked us through a variety of checks and balances to ascertain a possible solution.
Was never flustered or frustrated if we made mistakes carrying out instructions.
And most importantly RESOLVED OUR PROBLEM!!
Well Done & Thank You.
12 de março de 2026
Resposta da ClearAccept
Thank you, Gordon, for your fantastic review!
We’re delighted to hear that Shina provided such patient, attentive support and was able to resolve your problem. We’ll be sure to pass along your kind words. Feedback like this means a lot to our team.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Great service
9 de março de 2026
Resposta da ClearAccept
Dear George,
Thank you for your feedback. We're pleased to hear Ryan was so helpful.
If you have any further questions or need assistance with anything else, please reach out to us at support@clearaccept.com.
Kind regards,
Customer Success Team,
ClearAccept.
Sharon was so helpful so quickly
5 de março de 2026
Resposta da ClearAccept
Dear Rachel,
Thank you for your feedback.
We're delighted to hear that Sharon was able to assist you quickly and provide helpful support. We'll be sure to pass on your kind comments to her.
Kind regards,
Customer Success Team,
ClearAccept
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.