clerk.chat Opiniões 

49
•
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Have been trying to implement Clerk Chat in our environment for a couple of months now. Their website shows false advertising for features that don't exist as shown. Their integration documentatio... Ver mais

Classificada 2 em 5 estrelas

Shitty Texting App This App is slow, can't send videos over 3 seconds and crashes often. It feels like a no one is around except some shitty AI assistant when you're trying to activate a phone numbe... Ver mais

Classificada 5 em 5 estrelas

We just began our experience with Clerk over the last few weeks and it has been great. Their support staff has been incredible, they went above and beyond in helping us get set up. They have a perfect... Ver mais

Classificada 5 em 5 estrelas

My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de software

Escrito pela empresa

Transform your business landline into a textable phone number. Enable your current number for sms texting and give your customers a whole new way to interact with your business.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(49)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Customer Support

It's refreshing to speak with technical support that will engage as a human being, instead of a script-reading robot. THANK YOU Muhammed, for being an awesome support agent, for solving my problems, and for being the best kind of representative of Clerk that Alex could ask for. You are the smiling face of Clerk. Good luck! I hope we get to speak again.

10 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My voice calling stopped working

My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I needed to change my calling plan to a cheaper plan and change my phone from Calling Plan to Operator Connect. Once I had that I thought I was done but they would not let me go until Everything was working.
Exceptional Support!

29 de dezembro de 2023
Opinião espontânea
logótipo da clerk.chat

Resposta da clerk.chat

Hi Randall,

Thank you so much for the kind words. At Clerk Chat we do not believe in leaving stones unturned, we ensure to resolve the problem once and for all and it is of the utmost importance of us to make sure a customer's concern is fully resolved to ensure quick resolution times to avoid back and forth.

As always, feel free to reach out if you need anything else.

Best regards,
Clerk Support.

Classificada 5 em 5 estrelas

Fast answer by the support team!

I had a problem with the SMS with my teams phone number, I wrote an email and 1 hour later my problem was solve!

Thanks to Muhammad!

11 de dezembro de 2023
Opinião espontânea
logótipo da clerk.chat

Resposta da clerk.chat

Hi Mathieu,

Thank you so much for the review, really glad we could provide lightning fast support and resolve your concerns, feel free to let us know if you need anything else.

Best regards,
Muhammad,
Support Manager, Clerk Chat.

Classificada 5 em 5 estrelas

Nice app with great support

Nice app with great support! Very handy to keep SMS within the SLACK app. Thanks guys!

8 de dezembro de 2023
Opinião espontânea
logótipo da clerk.chat

Resposta da clerk.chat

Thank you so much for the kind words, Bill.

Feel free to ping us if you need anything else.

Classificada 5 em 5 estrelas

The best of the best

I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers.

I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced.

We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end.

They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app.

Shout out to Alex and Igor for all that they do!

29 de novembro de 2023
Opinião espontânea
logótipo da clerk.chat

Resposta da clerk.chat

Thank you so much for the detailed review, we really appreciate the time you've taken to share your experiences.

We understand how daunting it can be to loose an essential part of your business so we never back down when it comes to going the extra mile for our customers. It truly curates long term relationships.

Feel free to ping us if you ever need anything else.

Regards,
Clerk Chat Team.

Classificada 5 em 5 estrelas

Great Product, Great Support

Alex and the team at Clerk have been fantastic. Their product works seamlessly, and their support is very fast and effective. I would highly recommend them.

29 de novembro de 2023
Opinião espontânea
logótipo da clerk.chat

Resposta da clerk.chat

Hi Kyle,

Thank you so much for the kind words, our founders make it a habit of giving time to all aspects of the business to ensure they have first hand experience of what the customers see.


Feel free to reach out if you have any other queries.

Regards,
Clerk Chat Support.

Classificada 5 em 5 estrelas

Clerk Chats support is quick

Clerk Chats support is quick, simple and very reliable. They have a strong sense of customer support and loyalty!

30 de outubro de 2023
Opinião espontânea
logótipo da clerk.chat

Resposta da clerk.chat

Hi Beth,

Thank you for the review, we value your feedback and look forward to long term partnerships with our users.

Feel free to reach out if you need anything else.

Regards,
Clerk Chat Support.

Classificada 5 em 5 estrelas

Clerk offers some of the best customer…

Clerk offers some of the best customer service around. We installed Clerk and had questions on how to send an SMS campaign from Salesforce. We reached out and were able to get Clerk support team on a call with us in a matter of minutes. They helped our team get up and running in no time.

23 de novembro de 2021
Opinião espontânea
logótipo da clerk.chat

Resposta da clerk.chat

Hi Sylvia,

Thank you for the kind words and detailed review, we really appreciate it.

Regards,
Clerk Chat Support.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais