Have been trying to implement Clerk Chat in our environment for a couple of months now. Their website shows false advertising for features that don't exist as shown. Their integration documentatio... Ver mais
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Leia as opiniões dos outros
Shitty Texting App This App is slow, can't send videos over 3 seconds and crashes often. It feels like a no one is around except some shitty AI assistant when you're trying to activate a phone numbe... Ver mais
We just began our experience with Clerk over the last few weeks and it has been great. Their support staff has been incredible, they went above and beyond in helping us get set up. They have a perfect... Ver mais
My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Transform your business landline into a textable phone number. Enable your current number for sms texting and give your customers a whole new way to interact with your business.
Informações de contacto
Estados Unidos da América
- 888-572-5375
- hello@clerk.chat
- clerk.chat
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Não respondeu a opiniões negativas
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Excellent Customer Support
It's refreshing to speak with technical support that will engage as a human being, instead of a script-reading robot. THANK YOU Muhammed, for being an awesome support agent, for solving my problems, and for being the best kind of representative of Clerk that Alex could ask for. You are the smiling face of Clerk. Good luck! I hope we get to speak again.
My voice calling stopped working
My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I needed to change my calling plan to a cheaper plan and change my phone from Calling Plan to Operator Connect. Once I had that I thought I was done but they would not let me go until Everything was working.
Exceptional Support!

Resposta da clerk.chat
Fast answer by the support team!
I had a problem with the SMS with my teams phone number, I wrote an email and 1 hour later my problem was solve!
Thanks to Muhammad!

Resposta da clerk.chat
Nice app with great support
Nice app with great support! Very handy to keep SMS within the SLACK app. Thanks guys!

Resposta da clerk.chat
The best of the best
I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers.
I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced.
We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end.
They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app.
Shout out to Alex and Igor for all that they do!

Resposta da clerk.chat
Great Product, Great Support
Alex and the team at Clerk have been fantastic. Their product works seamlessly, and their support is very fast and effective. I would highly recommend them.

Resposta da clerk.chat
Clerk Chats support is quick
Clerk Chats support is quick, simple and very reliable. They have a strong sense of customer support and loyalty!

Resposta da clerk.chat
Clerk offers some of the best customer…
Clerk offers some of the best customer service around. We installed Clerk and had questions on how to send an SMS campaign from Salesforce. We reached out and were able to get Clerk support team on a call with us in a matter of minutes. They helped our team get up and running in no time.

Resposta da clerk.chat
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