Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Been using Cloud RRX for about 6 years now and they are always excellent. Super helpful customer service and very prompt delivery. I don't actually know if you are paying more, as I've never shopped... Ver mais
A empresa respondeu
I have been using this pharmacy for about 5 years now & they are my favourite out of the ones I use. The Customer Service is really helpful & will combine postage costs if you order more tha... Ver mais
A empresa respondeu
I used this service for Group B Strep screening in pregnancy. The kit arrived quickly and the instructions were clear. I was very impressed by the turnaround speed, I posted my samples back on a Thurs... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Informações de contacto
1 Hawthorn Park, LS14 1PQ, Leeds, Reino Unido
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Excelente
614 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cloudrx is the most frictionless easy…
Cloudrx is the most frictionless easy way of receiving your medication I have ever had, and there is always someone who will deal quickly with any questions or issues should they arise, which is rare.
2 de junho de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your wonderful review.
We're delighted to hear that you've found CloudRx to be such a seamless and convenient way to receive your medication. Providing a smooth experience and responsive support for our patients is something we take great pride in, so it's fantastic to know this has been reflected in your experience.
Thank you for taking the time to share your feedback and for choosing CloudRx.
— The CloudRx Team
Thank you Sidonie
I called today and spoke to a lovely lady called Sidonie, I just wanted to say thank you for helping me by replacing my medication, I was so worried that I would be left in limbo, Replacement already sent and coming tomorrow, amazing service - Thank you
9 de junho de 2026
Opinião espontânea
Resposta da CloudRx
Thank you so much for your kind words.
I’m really pleased I was able to help you get your medication replaced and put your mind at ease. I completely understand how worrying it can feel when there’s uncertainty around your medication, so I’m glad we were able to resolve this quickly and get your replacement sent out for next-day delivery.
It was a pleasure speaking with you, and I really appreciate you taking the time to leave this feedback.
— Sidonie
Best experience
I have only ever had the best experience with this company. If ever I have a doubt or a query, I get a response within hours and always ready to help.
1 de junho de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your kind review.
We’re delighted to hear that you’ve consistently had a positive experience with us and that our team has been able to respond quickly and helpfully whenever you’ve had a query. Providing responsive and supportive service is very important to us, so it’s great to know this has come through in your experience.
We really appreciate you taking the time to share your feedback.
— The CloudRx Team
Resposta da CloudRx
Thank you for your review.
We’re pleased to hear that you were happy with our service and quick delivery. Providing a smooth and reliable experience is very important to us, and we appreciate you taking the time to share your feedback.
— The CloudRx Team
Absolutely brilliant service
Absolutely brilliant service. Medication arrives next day without fail. I recently had a situation whereby my medication was going to be out of date before I would get to use it, I emailed them, items were collected from my home the next day & replacements delivered the day after. Excellent
15 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your wonderful review.
We’re delighted to hear that your medication consistently arrives next day and that you’ve been happy with the reliability of our service. It’s especially good to know that our team was able to resolve the issue with your medication quickly and arrange both collection and replacement without delay.
We really appreciate you taking the time to share your experience and your kind feedback.
— The CloudRx Team
Order HRT prescription quarterly
Order HRT prescription quarterly. Really easy service - drop them an email, pay and receive meds next day. Very efficient, never a problem.
1 de junho de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your review.
We’re delighted to hear that you find our HRT prescription service easy and efficient, and that the process from email to payment through to next-day delivery has consistently worked well for you. It’s great to know everything has been smooth and reliable each time.
We really appreciate you taking the time to share your experience and your continued trust in our service.
— The CloudRx Team
The service is very prompt and efficient
2 de junho de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for taking the time to leave a review.
We really appreciate your feedback and are pleased to hear you’re happy with our service.
Thank you again for your support.
— The CloudRx Team
Resposta da CloudRx
Thank you for your review.
We’re pleased to hear that you consistently find our service prompt, efficient, and well organised. Providing a reliable and straightforward experience is exactly what we aim for, so it’s great to know this comes through in your interactions with us.
— The CloudRx Team
Resposta da CloudRx
Thank you for your review.
We’re pleased to hear that you found our service fast and efficient, and that your delivery went well. Providing a smooth and reliable experience is very important to us, so we really appreciate your feedback.
— The CloudRx Team
Called and requested prescription
Called and requested prescription, got a link to pay, got it the next day. Awesome! Especially for me as I always leave it until the last minute!!
2 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your great review.
We’re really pleased to hear that the process was quick and straightforward for you, from requesting your prescription through to receiving your payment link and next-day delivery. It’s great to know we could help make things easier, especially when time is tight.
Thank you for taking the time to share your experience — we really appreciate your feedback.
— The CloudRx Team
They Went Above and Beyond to Get My Medication on Time
I recently had a bit of a stressful situation with my medication delivery, and I want to give a huge shout-out to Jamie and Olivia for going above and beyond to help me.
My medication was dispatched on a Friday, and a delivery was attempted on Saturday, but unfortunately, I wasn't home, and it was returned. With a public holiday coming up shortly, I was worried I wouldn't receive it in time. I was due to start my medication on Wednesday and was running out of options.
I called on Tuesday, not expecting much, and that's when Jamie stepped in. He was absolutely wonderful. Despite the tight window, he somehow managed to arrange for me to receive my medication on time. His attitude throughout made all the difference. He was calm, kind, patient, and super helpful, with no arrogance or indifference, just someone who truly cared about helping me through a stressful situation. I cannot thank him enough.
I'd also like to give a special mention to Olivia, who assisted me via email and was equally brilliant. Her support meant a lot and made the whole experience so much smoother.
CloudRx is lucky to have people like Jamie and Olivia on their team. I will absolutely continue using this service. Thank you both!
26 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you so much for your incredibly kind and detailed review.
We’re truly pleased to hear that Jamie and Olivia were able to support you during what sounds like a very stressful situation. It’s great to know they were able to step in quickly, communicate clearly, and help ensure you received your medication in time. We will be sure to pass your feedback on to them both, as recognition like this means a great deal.
We really appreciate you taking the time to share your experience and are delighted that you continue to trust CloudRx. Thank you for your support.
— The CloudRx Team
I deal with CloudRx for my HRT
I deal with CloudRx for my HRT. The delivery is super fast, which I really appreciate. The person who deals with me on the phone is always polite, knowledgeable and kind. I highly recommend ClouRx.
4 de junho de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your lovely review.
We’re delighted to hear that you’ve had such a positive experience with our HRT service and that you find the delivery super fast. It’s also wonderful to know that our team member has consistently been polite, knowledgeable, and kind when speaking with you.
We really appreciate your recommendation and kind words. Thank you for taking the time to share your feedback.
— The CloudRx Team
Solution driven with prompt service
Thank you for helping me solve my prescription issue - I appreciate your clear advice and prompt service. Many thanks.
14 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your kind review.
We're really pleased to hear that our team was able to help resolve your prescription issue and that you found the advice clear and the service prompt. Supporting customers through these situations efficiently is very important to us, so it's great to know this was reflected in your experience.
— The CloudRx Team
Excellent service
Excellent service, very efficient responses to emails. Swift dispatch of items.
26 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your wonderful review.
We're delighted to hear that you were pleased with our service and found our email responses efficient. It's also great to know that your items were dispatched promptly.
Providing responsive communication and a swift, reliable service is what we strive for, so we truly appreciate your feedback.
— The CloudRx Team
Fast and efficient.
1 de junho de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your review.
We're delighted to hear that you found our service fast and efficient. Providing a smooth and reliable experience for our customers is always our goal, so it's great to know we met your expectations.
— The CloudRx Team
Very helpful
Very helpful, quick responses and efficient when my order had been misplaced by Royal Mail. The issue was resolved within a day. Would highly reccommend.
23 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your kind review.
We're delighted to hear that our team was able to assist you quickly and efficiently when your order was misplaced by Royal Mail. We understand how concerning delivery issues can be, so we're pleased that we were able to resolve the matter within a day and get everything back on track for you.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support.
— The CloudRx Team
Got through to a human being straight…
Got through to a human being straight away. Very professional, efficent and friendly and explained everything clearly. Excellent standard of customer service. My only issue was having paid for next day delivery before 12pm, my prescription didn't arrive until 1.57pm so not sure if that was CloudRX's fault or DPS's.
9 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your wonderful review.
We're delighted to hear that you were able to speak with a member of our team straight away and that you found the service professional, efficient, friendly, and clear. Providing excellent customer service is something we take great pride in, so your feedback is very much appreciated.
We're sorry to hear that your delivery arrived later than the guaranteed pre-12pm timeframe. While delivery delays can occasionally occur once a parcel is with the courier, we understand how frustrating this can be when you've paid for a premium delivery service. Thank you for bringing this to our attention, and we appreciate your understanding.
Thank you again for taking the time to share your experience.
— The CloudRx Team
CloudRx are so quick and easy to use.
CloudRx are so quick and easy to use.
I think my last call to them lasted a minute and a half and my medication arrived the next day.
15 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you for your fantastic review.
We're delighted to hear that you found CloudRx quick and easy to use. It's great to know that our team was able to assist you efficiently and that your medication arrived the very next day.
Providing a fast, straightforward service is what we strive for, so we're pleased this was reflected in your experience.
— The CloudRx Team
Nothing short of amazing to be able to…
Nothing short of amazing to be able to call Cloud Rx, speak to a lovely human, have a payment link sent within minutes ……..and have the product arrive the next morning - even to Northern Ireland! Thank you Cloud Rx .
19 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you so much for your kind words! We will pass on the message to all the team at CloudRx and continue providing exceptional customer service.
Been using this company for about 5…
Been using this company for about 5 years now to get a private prescription through a private menopause specialist.
They answer emails very quickly and my prescription always arrives promptly.
21 de maio de 2026
Opinião espontânea
Resposta da CloudRx
Thank you very much for your consistent use of CloudRx, we will happily be of service for the next 5 years as well!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.