Went with Club 4x 4 as they were cheaper and offered more cover and better benefits with their policy than my previous insurer. Their comparison website was also very easy to use. Checked their review... Ver mais
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Leia as opiniões dos outros
What a pleasant experience we had dealing with your team. We were wanting caravan insurance initially but then decided to move our car insurance over to you as well after the excellent service we re... Ver mais
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The online process is simple to follow, no pressure from anyone, to purchase extras. The whole process is a credit. Then there is the price...excellent value for your dollar, and these days every doll... Ver mais
A empresa respondeu
Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros
- também em
- Agência de seguros
- Companhia de seguros de automóveis
- Companhia de seguros de caravanas e auto-caravanas
Sobre Club 4X4 Insurance
Escrito pela empresa
Being insured for where you take your fourby, and to actually use it off-road, is really important. Are you confident that you’re covered anywhere in Australia?
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
4WD INSURANCE
CARAVAN INSURANCE
CAMPER TRAILER INSURANCE
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Informações de contacto
4,8
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Club 4X4 Insurance
Thank you for your kind words. We're glad you appreciate our rates and are grateful for your feedback.
Resposta da Club 4X4 Insurance
Thank you for your kind words—we’re glad Marcello was able to make things easy for you. We appreciate your feedback!
The team member was extraordinary in…
The team member was extraordinary in his knowledge and went beyond normal to assist me and also checked my entire policy and found an anomaly that had been missed. My association with 4x4 continues to be a very positive one.keep up the excellent service for us 4x4 members.thank you
2 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you so much for your thoughtful feedback. We’re delighted to hear that our team member was able to assist you so thoroughly and that you continue to have a positive experience with us. Your encouragement means a lot, and we look forward to continuing to support you and the 4x4 community.
Easy process to deal with and great…
Easy process to deal with and great lady to speak to.
3 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words. We're glad you found the process easy and appreciated our team member’s help.
Great service 👍👍
3 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words and positive feedback. We're glad to hear you had a great experience with our service.
Everyone I spoke to were very friendly…
Everyone I spoke to were very friendly and down to earth.
29 de setembro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words. We're glad you had a positive experience with our team.
Very streamlined process
Very streamlined process. Lara was friendly, polite, had great English and communication skills! She made everything very easy.
3 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your wonderful feedback. We’re glad to hear Lara made the process easy for you, and we’ll be sure to pass on your kind words to her.
The fact that I’d had my first claim…
The fa t that I’d had my first claim where it was my fault and my policy went up $900 pa. I’ve been driving for 43 years with an excellent history.
Felt it’s just a money grab on honest people.
3 de outubro de 2026
Resposta da Club 4X4 Insurance
Hi Craig, thank you for your feedback and review.
We understand premium increases at renewal can be frustrating. We do our very best to maintain competitive rates. However, there are a number of factors that can affect premiums, including, but not limited to, claims history, and as a result, pricing may not always align with expectations.
At Club 4X4, we’re always working to improve our product and pricing to better support off-road adventurers like you.
We’d welcome the opportunity to review your policy with you and make sure it still provides the right cover for your needs. If you’d like, please give our Customer Service team a call on 1300 296 296 and request a policy health check.
Quick response and resolved my issues…
Quick response and resolved my issues straightaway
3 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your feedback—we’re glad to hear we could resolve your issues quickly. We appreciate you taking the time to share your experience.
Our customer service agent was more…
Our customer service agent was more than helpful, they went over every detail of what was included and what wasn't making it easy to understand exactly what we were purchasing.
29 de setembro de 2026
Resposta da Club 4X4 Insurance
Thank you so much for your kind words. We're glad to hear our team made everything clear and easy to understand—your feedback means a lot to us.
Resposta da Club 4X4 Insurance
Thank you for your feedback—it’s great to hear things are going well so far. We’re here if you ever need assistance down the track.
Resposta da Club 4X4 Insurance
Thank you for your kind feedback. We're pleased to hear you found our team knowledgeable and helpful.
Friendly Cheerful Customer Service…
The gentleman i had answering my query was the most lovely, friendly and helpful person i have experienced when ringing the company.
1 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you so much for your kind words about our team member. We're delighted to hear you had such a positive and friendly experience with us.
Super easy to get a policy done online…
Super easy to get a policy done online and happy with it.
2 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your feedback—we’re glad you found the online process easy and that you’re happy with your policy. We appreciate you choosing Club 4X4.
Club 4x4 before NRMA
The person I was speaking with was knowledgeable about the options for the policy and explained them well.
The process from start to finish was timely & easy. I got a quote initially from Club 4x4 because the process to cover my vehicle through NRMA was a nightmare. In the end I wrote NRMA off (mind you I have been with NRMA for around 38 years), but they have become more and more difficult to work with the price for the policy through Club 4x4 was cheaper than NRMA even though I had a 10% & 15 % discount supposedly from the NRMA.
2 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you so much for sharing your experience and for choosing Club 4X4 after such a long relationship elsewhere. We're glad our team could provide clear information and make the process easy for you—your trust means a lot to us, and we look forward to supporting your journeys ahead.
Website Shows incorrect Vehicle
I went online and found the website has the wrong vehicle listed, but its correct on my original policy document.
2 de outubro de 2026
Resposta da Club 4X4 Insurance
Hi Brian, thank you for your review.
In some instances, a particular vehicle model may not be available in our system at the time a policy is set up. In these circumstances, an alternative vehicle of a similar base value may be used to generate the premium. This is why an alternative vehicle may appear on the Customer Portal.
As you noted in your review, the correct vehicle is shown on all policy documentation and in our internal system. We can confirm that this has no impact on your cover with us.
As our Customer Portal is a relatively new feature, there are currently some system limitations, and we are continually working to resolve known issues and improve the Portal experience for our customers.
We apologise for any confusion or inconvenience caused by this system issue. Your feedback has been raised with the relevant team for review.
If you would like to discuss this further, please give us a call on 1300 296 296.
Very informative and helpful
Very informative and helpful, with great advice on the different options available
2 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your feedback and kind words about our advice and information. We appreciate your review and are always looking for ways to improve even further.
Phone answered promptly- answered all…
Phone answered promptly- answered all my questions/ easy to renew policy with updates.
2 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind feedback. We're glad to hear your questions were answered promptly and that renewing your policy was easy.
Speedy delivery of requested…
Speedy delivery of requested information/ documents.
1 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your feedback. We're glad to hear your documents were delivered promptly and appreciate you taking the time to let us know.
Good friendly communication
Good friendly communication. All questions were answered.
1 de outubro de 2026
Resposta da Club 4X4 Insurance
Thank you for your kind words. We're glad you found our communication helpful and friendly.
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