Clyde's Leather Company® Opiniões 

274
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recoloring balsem besteld voor bijkleuren van lederen bankstel donker bruin wegens krassen van huisdieren. Product werkt fantastisch, dekt blijvend in 1 beweging met het bijgeleverde sponsje, droogt o... Ver mais

Classificada 2 em 5 estrelas

Trying to deal with this company‘s customer service is an absolute nightmare. I believe it is an AI bot and they even mentioned an email that you were speaking to AI. They say the exchanges are very s... Ver mais

Classificada 5 em 5 estrelas

Don’t order from Clyde’s leather care. Customer service is a joke hung up on three times getting to talk to someone. Same msg as products are back ordered expecting to ship in 5 days. I ordered produ... Ver mais

Classificada 1 em 5 estrelas

Forget these guys. Their customer service is terrible. They take orders that they know they can't fill and then leave customers hanging. We'll be shipping in 5-7 days they say...repeatedly. For those... Ver mais

Informações sobre a empresa

  1. Reparação de artigos de cabedal

Escrito pela empresa

Clyde's Leather Company specializes in the care and restoration of all things leather and wood. We offer a variety of top-ranked DIY products accompanied with professional advice. We consistently strive to provide the best customer service possible, so if you need anything please don't hesitate to contact us!


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

274 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(274)

68 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Terrible customer service and AI communication system

I placed an order on May 12th and was immediately charged. I chased up the order after a silence on May 19th (supposedly 3 days shipping) to discover that the standard black restoration kit is out of stock until September 1st. I have had several email interactions with AI bots and two people who claimed to be human. All I want is my money back but I have a whole collection of apologies and lies and excuses. Very unprofessional!
Disappointed and Frustrated.

26 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

no product received, only computer to talk to

Ordered on May 6, received confirmation in my email. They immediately debited my account but now on May 21st
I have yet to receive anything, only communication is with a computer. Called the number and disconnected 4 times after giving all information each time. State that my email and order number do not match, yet i have in my email stream their conformation with my order number. Please do not use this company. One day I will learn to check customer service before I order

21 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Clyde's is totally non-responsive to their customers

I made a purchase in mid-April 2026 and have been trying to reach them for over a month, to find out how to return it for a better matching color. I've used the contact form on their website – twice – no response. I've emailed their customer service – multiple times – no response. I've called their customer service – multiple times – and the bot hangs up on me. There is literally no way to reach a human being at this company. Terrible customer service. I have no way to return this product so I'll dispute the charge with my credit card.

19 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Placed order April 26 order#113492…

Placed order April 26 order#113492 didn’t ship after a week. Was told they couldn’t find my order from my email. When sent my receipt they said it would be shipped in a week. Got an email today saying order is delayed and didn’t provide any timeline or option to cancel.

17 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

April 28 order placed

April 28 order placed. May 15th now product. They cannot find the order by my email address.
USPS # 9235990351533403595122 states label created, but never put into the hands of the USPS. This is what you get when dealing with Liberal Democratic Socialist Yankees.

15 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Clyde’s was out of stock on a common…

Clyde’s was out of stock on a common color of leather stain, and also proceeded to add 2 more items to my order WITHOUT my authorization, and billed me for them. Never let me know that it was out of stock until I checked on the order.
Poor business practices.

24 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I ordered a color and didn't match.went…

I ordered a color and didn't match.went through site to return they said keep it and order other color and would receive 30% off.well never received the email for discount and reorder.i went and tried several times and nothing so now ordered another color I hope will match.although I went through the help line for a color recommendation only for it to tell me use color I already tried ..what a joke.if this color doesn't work im done had high hopes and still do.so after some back and forth all is good and I received my order and was a perfect match and a COMPLETE NOVICE FIRST TIMER it came out wonderful thier producrs work and work very well it was easy and am satisfied completely.just customer service had some issues and think they are giving me my rebate.so all is well and highly recommend

6 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use

Easy to use. Had good questions to help ensure you got the right product

10 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute scam company.

Absolute scam company.

Offensively overpriced, They will sell you a 2 oz bottle of acetone for $25. Instruct you in a 5 step process where every step requires a $20 2 oz bottle of “Clyde’s” solution.

Absolutely insane. I don’t believe any of these 5 stars are legitimate. Go to Home Depot and pay 10% for twice as much. They are purely here to take advantage of you.

17 de março de 2026
Opinião espontânea

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