Bus didn’t show to our wedding to pickup guests. One was only sent went we called the company asking where the bus was after everyone exited our reception. Came 40 minutes late leaving guests in the c... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Bus didn’t show to our wedding to pickup guests. One was only sent went we called the company asking where the bus was after everyone exited our reception. Came 40 minutes late leaving guests in the c... Ver mais
A empresa respondeu
Coachhire.com.au outsource to a range of other companies' depots. A rocky start, when the depot which initially accepted our job then decided to cancel. The job, being a one-way return from a wed... Ver mais
A empresa respondeu
The bus was clean and comfortable and reliably dropped off and picked up our guests from the agreed upon locations. The bus was 15 minutes late due to traffic and good weather; perhaps this could be a... Ver mais
A empresa respondeu
We had a requirement for 2 separate, return journeys for a group of about 20 people. The driver 'Alan' was fantastic. He rang ahead to confirm timing and pick up/drop off location. He had great drivi... Ver mais
A empresa respondeu
Escrito pela empresa
CoachHire.Com.Au are one of Australia's most respected group transportation companies. We have depots and vehicles in every major city across Australia.
Our services are geared towards corporate and education bodies, with a range of vehicles to suit any requiement.
We provide a full range of services including:
✔ charter
✔ corporate transfers
✔ school charters
✔ education day trips & tours
✔ large-scale events
For a highly professional service you can rely on, think CoachHire.Com.Au. Talk to our friendly transport advisors today to get your quote.
52 O'Connell Street, 2150, Parramatta, Austrália
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The driver was punctual, communicated with our guests, and got to each place very quickly. It was perfectly smooth and I didn't even have to be there. Will do again.

Resposta da CoachHire.com.au
Drivers were punctual and good drivers. Friendly manner, really good trips. Need to clarify when booking though the number you are booking for, as is by number not size of bus.

Resposta da CoachHire.com.au
Everything was more than what was expected, the bus drivers there and back were both lovely and made the whole experience even better! Will definitely be using this company in future

Resposta da CoachHire.com.au
We had a really good experience with CoachHire from the initial quoting to the very last contact. Kyle was very accommodating and considerate. The booking process was smooth and talk about the driver, TONY! We loved Tony and his thoughtfulness.
VERY GOOD for the price! Highly recommend :)

Resposta da CoachHire.com.au
CoachHire is a professional, reliable and efficient Bus Hire Company - all Class & Quality
I rang last Friday needing a Bus to take 35 staff to our Xmas Lunch and CoachHire were able to accommodate at the last minute, then once at restaurant I was asked to book a return trip back to office at 4.45pm and Keith Vincent was able to secure me another bus. Keith is an asset to CoachHire, polite, efficient and professional in a quick turnaround time.
The Buses were clean, air conditioned, fully maintained and both Drivers were polite, professional, accommodating and drove safely.
Do yourself a favour and use CoachHire for your next journey thats all I will be using.

Resposta da CoachHire.com.au

Resposta da CoachHire.com.au
I have used the coach services from ChoachHire 3 times already; never have they disappointed us. Good price, easy booking process, punctual - I highly recommend CoachHire.com.

Resposta da CoachHire.com.au
I booked a coach through coachhire.com for a school excursion. It was more expensive than any other companies but the reviews were good, so I thought I would go with them. I had booked an airconditioned coach with 48 seats. I was emailed numerous times to remind me of what I had booked, so I thought everything was good. On the day, the bus that was waiting for our excursion was very run down, it only had 39 seats, wasn't a coach and wasn't air conditioned. To make matters worse the bus was leaking from the roof and students and teachers were getting wet and arrived at the excursion with wet bottoms. Quite a few students had to stand as there weren't enough seats.
I contacted the bus company and they were apologetic but said that due to the busy lead up to Christmas they couldn't secure a coach. I asked them why they didn't tell me that in the weeks and months leading up to the booking??
Very disappointing

Resposta da CoachHire.com.au
Great communication and pricing - Sam called when he was on his way, he then messaged when he was out front (5 minutes early, perfect). Sam was a great driver and collected us again right on time. He was patient during the traffic. It was a simple and enjoyable experience!

Resposta da CoachHire.com.au
What a fantastic experience with our coach travel for a recent family event. Chris Burt made the booking process seamless, and the overall value for money was exceptional. But it was our driver, Marian, who truly made our journey memorable. His professionalism, friendliness, and polite demeanor impressed all our passengers, making the trip in the rain a safe and pleasant adventure. Thank you for such outstanding service!

Resposta da CoachHire.com.au
Having CoachHire collect our guests from our wedding was the perfect end to a perfect day. They were on time, very pleasant, the coach was immaculate and everyone enjoyed being together at the end of the night until drop off. I cannot recommend CoachHire enough. Keep up the great work.

Resposta da CoachHire.com.au
We had an amazing day with coach hire, their bus was well maintained, clean and the service was extremely professional. Would highly recommend to anyone looking for bus hire as they are amazing!

Resposta da CoachHire.com.au
I recently used CoachHire to get to and from a music festival outside of Melbourne. Overall the process was seamless and the driver was great. Price point was was extremely reasonable with the inclusion of a trailer.
I would certain use again and highly recommend CoachHire.

Resposta da CoachHire.com.au
Super friendly driver. He was always punctual and was happy to change his route to avoid traffic. Good value for money! Oceans Electrical had a great trip with you guys

Resposta da CoachHire.com.au
I had a terrible experience with CoachHire.com.au. I booked a 55-seater bus and on the day the the driver was changed and subsequently went to the wrong location. They were then late for the pick up and without any advise in advance only sent a 28 seater bus which meant having to complete multiple trips and therefore making the group late for their program. Had the information been provided to me earlier in the day I would have sourced alternate options. The customer service experience has been extremely poor and I had to call and email 5+ times before getting acknowledgment of my complaint. A mere 10% refund was offered when we have refunded 100% to our clients that we booked on behalf of as it was not the service that we had booked. Would not use again and would recommend to book directly with a bus company so you have direct communication and remove the middle man.

Resposta da CoachHire.com.au
We booked Coach Hire for a winery tour and had a great experience. Thank you to Kyle Munford for exceptional communication and for making the booking process so simple and efficient. Definitely recommend!

Resposta da CoachHire.com.au
Our driver was fantastic - courteous, funny, flexible, considerate and just a pleasure to have with us through the day. Nothing was an issue! The booking process was simple and very cost effective. I compared the costs to at least 5 others and this was the most economical by far. I will definitely use Coach Hire again when booking for a group.

Resposta da CoachHire.com.au
I recently had a fantastic experience with this bus company, and I can't praise them enough. The bus driver, Steven, was exceptional in communication—clear and helpful throughout the journey. His friendly demeanor and willingness to assist made the trip enjoyable. Overall, a commendable service with a standout driver.

Resposta da CoachHire.com.au
We had another great experience with Coachhire for the second year running. Kyle Mumford in particular was especially great, making sure the quote was as expected and that all our pick ups and requirements for the music festival were as expected. The coach was at the first pick well before expectation, waiting patiently and Jackie our drive was fantastic helping load and unload and ensured our trip to and from ran as smoothly as possible. I will happily use them again next year. Gerry

Resposta da CoachHire.com.au
The bus was clean and comfortable and reliably dropped off and picked up our guests from the agreed upon locations. The bus was 15 minutes late due to traffic and good weather; perhaps this could be avoided by making a more conservative estimate and an earlier collection time. Overall, it was a great service and a fair price too! We would recommend for anyone looking to arrange transport for guests attending their event.

Resposta da CoachHire.com.au
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.