CoachHire.com.au Opiniões 

370
•
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bus didn’t show to our wedding to pickup guests. One was only sent went we called the company asking where the bus was after everyone exited our reception. Came 40 minutes late leaving guests in the c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Coachhire.com.au outsource to a range of other companies' depots. A rocky start, when the depot which initially accepted our job then decided to cancel. The job, being a one-way return from a wed... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The bus was clean and comfortable and reliably dropped off and picked up our guests from the agreed upon locations. The bus was 15 minutes late due to traffic and good weather; perhaps this could be a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a requirement for 2 separate, return journeys for a group of about 20 people. The driver 'Alan' was fantastic. He rang ahead to confirm timing and pick up/drop off location. He had great drivi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de autocarros e carruagens
  2. também em
  3. Agência de viagens de autocarro
  4. Aluguer de autocarros
  5. Empresa de autocarros

Sobre CoachHire.com.au

Escrito pela empresa

https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcTddP9R2jiKLfDUlXPHqrYixE5Wb6_RTvPfgGye5Lq-9EWKAIxqjjYyV9u6YM4H2AlYNQ&usqp=CAU

CoachHire.Com.Au are one of Australia's most respected group transportation companies. We have depots and vehicles in every major city across Australia.

Our services are geared towards corporate and education bodies, with a range of vehicles to suit any requiement.

 

We provide a full range of services including:

 

✔ charter

✔ corporate transfers

✔ school charters

✔ education day trips & tours

✔ large-scale events

 

For a highly professional service you can rely on, think CoachHire.Com.Au. Talk to our friendly transport advisors today to get your quote. 

 


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

370 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(370)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great value

The service and value of the service was fantastic. The driver was friendly and we arrived at our destination and was returned home without any issues at all. Thanks again for the trip!

3 de dezembro de 2023
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Resposta da CoachHire.com.au

Your review is a shining star for us! We're so grateful for your feedback and thrilled you're satisfied with our service.

Classificada 5 em 5 estrelas

The services provided from coach hire…

The services provided from coach hire was efficient, stress free and organised. The driver was also very friendly and a great addition to the environment.

25 de agosto de 2023
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Resposta da CoachHire.com.au

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Classificada 1 em 5 estrelas

Terrible experience unfortunately

Terrible experience unfortunately. Would not recommend. Go to a company who has their own drivers and coaches. I tried changing my booking multiple times in advance but they were not accommodating and blatantly rude. I spoke with Joe who was so rude to deal with. I wanted to amend the journey and they just kept blaming the depot that they hadn’t come back to them to confirm. The driver we had went the longest possible way because he didn’t want to take toll roads, so instead of a 1hr journey it was 1hr 30mins so all our schedule for the day was thrown off. In the end I sent him home early, didn’t use him for the final leg of the trip and we sorted ourselves out with Ubers and cabs. He was absolutely useless. Anyway, save yourself the hassle and book elsewhere.

2 de dezembro de 2023
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Resposta da CoachHire.com.au

Hi Sarah,

Thank you for your comments. We are very sorry to hear about your experience and would love to know more about what happened. So that we can identify your booking with us, we have kindly requested further details from you via Trustpilot.

We hope to hear from you soon.
Kind Regards
CoachHire

Classificada 1 em 5 estrelas

Terrible service

Terrible service!

We booked this company to take our guests to our wedding. Despite being sent a copy of the route and me confirming it, the driver was 30 minutes late to pick up my guests (did not go to the hotel reception but went somewhere else), then took my guests to the wrong venue, then was unable to direct himself to the right venue. My guests were directing the driver and my venue was also calling the company to direct the driver.

My guests were over 1 hour late to my ceremony!

I have tried to contact the company to discuss the terrible service and have not received any response.

Save yourself the hassle and book someone else. This company is not reliable or punctual as advertised!

26 de novembro de 2023
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Resposta da CoachHire.com.au

Hi Bianca,

Thank you for your comments. We are very sorry to hear about your experience and would love to know more about what happened. So that we can identify your booking with us, we have kindly requested further details from you via Trustpilot.

We hope to hear from you soon.
Kind Regards
CoachHire

Classificada 5 em 5 estrelas

The operations team went out of the way…

The operations team went out of the way to arrange alternative modes of transport for the wedding party of over 40 people . Very helpful and we all got to the wedding in time. Well done coachhire. Highly recommend

30 de novembro de 2023
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Resposta da CoachHire.com.au

We're delighted with your positive review! It's a pleasure to know our efforts in providing top-notch service are recognised and appreciated.

Classificada 5 em 5 estrelas

I recently booked a mini bus for a…

I recently booked a mini bus for a corporate event and found the whole process easy and seamless. Chris from Coach Hire was helpful and responsive, and the team were prompt with making any changes I needed to my booking. Our driver was efficient, and kept in contact with me on the day which brought a lot of comfort on the day. I recommend Coach Hire for any of your transfer needs! :)

24 de novembro de 2023
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Resposta da CoachHire.com.au

Thank you for the fantastic review! Our team is passionate about ensuring every trip is enjoyable, and we're glad you experienced this.

Classificada 5 em 5 estrelas

Bus Trip

Great experience with these guys. All went very smoothly. Highly recommend!

29 de setembro de 2023
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Resposta da CoachHire.com.au

We're delighted by your feedback! We aim to deliver exceptional travel experiences, and we're thrilled you had a great experience.

Classificada 5 em 5 estrelas

Great Service from CoachHire

I recently used CoachHire service for a corporate event held in Mooloolaba. The booking process was straightforward, the drive from Brisbane to the Sunshine coast coach was comfortable and arrived on time. The value for the money was grea and will definitely be considering them for future business travel needs. Highly recommended!

31 de outubro de 2023
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Resposta da CoachHire.com.au

Thanks for the superb review! We're proud to provide a service that makes a difference in your travels. Can't wait to see you again!

Classificada 5 em 5 estrelas

Australian Figure Skating Championships transport

It was very easy speaking with the team! There was more than ample communication emailed to us and it was very reassuring to know where to go to meet our driver at the airport.

The return trip was equally as smooth with just as much communication so we knew what to expect.

Will definitely look to using you again for our next hire!

29 de novembro de 2023
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Resposta da CoachHire.com.au

Your excellent review is a great motivation for us! Ensuring a comfortable and enjoyable journey is our goal, and we're happy you felt it.

Classificada 5 em 5 estrelas

Driver was professional, fun and on time!

Driver was on time, professional and fun! Party lights and music on for the ride home. Great way to finish the night!

1 de dezembro de 2023
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Resposta da CoachHire.com.au

We're thrilled by your five-star review! It's rewarding to know our dedication to quality service is making such a positive impact. Thank you!

Classificada 5 em 5 estrelas

Prompt service

Prompt service. Good reminders. Professional. Would definitely use again.

1 de dezembro de 2023
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Resposta da CoachHire.com.au

Your outstanding feedback is greatly appreciated! We're committed to providing an exceptional travel experience and are glad you enjoyed it.

Classificada 5 em 5 estrelas

Great communication, clean & punctual

Great communication from the beginning when receiving the quote all the way through to the day of the booking. Passengers commented on how clean and punctual the bus was and loved the personal touch of being able to play their own music during the trip.

1 de dezembro de 2023
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Resposta da CoachHire.com.au

Thanks for the excellent review! We're passionate about making each journey memorable, and we're happy to hear we achieved that for you.

Classificada 5 em 5 estrelas

Very happy with the service

Very happy with the service.
Our driver arrived well ahead of time ready to take us to our destination. The coach was clean and the perfect size for our group.
On the pick up time our driver communicated by mobile to advise us of his location as there were multiple buses at the pick up site.
He happily put up with our singing on the drive home. After we disembarked he checked the coach and gave us an item that had been left behind.

18 de novembro de 2023
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Resposta da CoachHire.com.au

Your high rating is a source of great encouragement to our team. We strive for service excellence, and it's wonderful to know we're succeeding.

Classificada 5 em 5 estrelas

Our driver David was professional

Our driver David was professional, friendly and a great driver. He knew the itinerary with several stops and got us to each destination punctually. Highly recommend the company.

28 de outubro de 2023
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Resposta da CoachHire.com.au

Thank you for your glowing feedback! We're dedicated to ensuring a comfortable and pleasant travel experience, and we're glad to have delivered.

Classificada 5 em 5 estrelas

Great service from start to finish

From start to finish, we had extremely professional service - prompt responses and great customer service from CoachHire. The driver allocated for our team was professional and courteous and a fantastic driver given the traffic conditions on the day.

27 de outubro de 2023
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Resposta da CoachHire.com.au

Thank you for the high rating! We're committed to providing excellent service and are delighted to know we've made your journey enjoyable.

Classificada 4 em 5 estrelas

Professional drivers and quality coaches

This was a first experience with coach hire and we had great experience. The drivers well very professional and good natured/ The quality of the coaches was top class.

28 de outubro de 2023
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Resposta da CoachHire.com.au

We're delighted with your positive feedback! Our team works tirelessly to ensure a smooth and pleasant travel experience for every passenger.

Classificada 5 em 5 estrelas

Punctual, friendly, reliable

Coach hire was punctual, efficient, reliable, safe, and friendly. They had good communication and reasonable prices. I’d be happy to utilise their service again and would recommend it to anyone looking to transport a large group.

20 de novembro de 2023
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Resposta da CoachHire.com.au

Thanks for the fantastic feedback! We're glad to have met your expectations and can't wait to welcome you on board again.

Classificada 5 em 5 estrelas

Fantastic team!

The staff were great to deal with in the lead up especially to cater for our hectic schedule and different sized groups.

The drivers were also great to deal with especially the lead organiser who catered for some last minute change requests.

We only had one minor issue with a late pickup due to the bus needing to be cleaned from another group, which happened to be on a day we had a very tight schedule and were 30mins late to an event, but other than that a great experience all round.

16 de novembro de 2023
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Resposta da CoachHire.com.au

Your review is a testament to our dedication to quality service. We're over the moon to know you had a great experience.

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