COAX Copenhagen Opiniões 637

Resposta da COAX Copenhagen

Há 2 dias

Dear Alex,

Thank you for your review - and we’re truly sorry to hear that the style did not meet your expectations.

This bodystocking is one of our most popular styles, and we never receive feedback regarding sizing. It is designed as a “one size” model, which is labeled as 'S/L' both on the packaging and the product tag.

If you have any questions before purchasing in the future, you are always very welcome to reach out - we’re happy to help guide sizing as best as possible.

Best regards,
COAX Copenhagen

Resposta da COAX Copenhagen

13/04/2026

Hi,

Thank you for your review - we completely understand that waiting can feel frustrating.

Your order has been shipped and is on its way. The latest tracking update shows it is moving through the network and arrived at the USPS Regional Facility in Queens, NY on April 13.

You selected our budget-friendly shipping option (delivery time up to 7 business days), and with the Easter holidays in between, it can feel like it’s taking a bit longer. That said, everything is progressing as expected, and your parcel is on track.

We truly appreciate your patience - your order should be with you very soon ✨

Best regards,
COAX Copenhagen

Resposta da COAX Copenhagen

7/04/2026

Dear Michael,

Thank you for your feedback - and we’re very sorry if we’ve made a mistake with your order.

Of course, if the wrong size was sent, we will absolutely make it right for you. To assist you properly, we kindly ask that you contact our customer care team directly, as we’re unable to resolve order-specific issues through the review platform.

Please reach out to us at sales@coaxcopenhagen.com
, and we’ll take care of this for you right away.

Warm regards,
COAX Copenhagen

Resposta da COAX Copenhagen

7/04/2026

Thank you for your review, Giulia.

We’re very sorry to hear about your experience. According to the tracking information, a delivery attempt was made, and the parcel is currently being held at your local post office for collection.

In these cases, the local postal service normally leaves a notification or contacts the recipient directly regarding pickup. Unfortunately, this part of the delivery process is handled by the local carrier, and not something we can control.

We would be more than happy to help you locate the exact pickup point and assist further - please feel free to contact us directly at sales@coaxcopenhagen.com
, and we’ll make sure you receive your order.

Warm regards,
COAX Copenhagen