I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Ver mais
What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Ver mais
When I tried to order my ring there was a glitch in the system and when I went to check out it out the wrong size ring in. I tried emailing right ataw and explained what happened and asked if I could... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Informações de contacto
Estados Unidos da América
- support@cocojewelry.com
- cocojewelry.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing jewelry and customer service!
The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!
Great customer srvice
Immediate, very helpful customer service.
Great shopping experience and I love the bracelet.
Great customer service!!
Great customer service!!! Very prompt and helpful !!!!
I love the bracelet!
I love the bracelet!! It is high quality and it was so nice that I bought additional ones for my sister and bestie! The customer service experience was stellar. I would buy from this company again!
Beautiful pieces
Beautiful pieces, and very flexible and helpful getting me an exchange when I ordered the wrong size ring. I practically haven't taken my new bracelet off since I got it
My first experience with Coco jewelry…redeemed
My first experience with Coco jewelry was not a plant one but since then they have redeem themselves a bit. They have sent me another ring so now I have two rings and a bracelet and they did apologize bfor their mistake. They have been pleasant and friendly. Thank you for the good customer service and another ring of the exact same nature that I first of ordered.
Avoid this company
Was sent the wrong colour when ordered different colours for the ring as it was a mother and daughter one with being told I could send it back and get a full refund even with returning it costing £15 . To then have some rude customer service and not helpful service.
I would not recommend this company and to stay well clear from it
I ordered 5 personalized bracelets
I ordered 5 personalized bracelets. Initially I was pleased with 4 of them. I reached out to customer service and they were quick to resolve the one I wasn't liking as much.
I would definitely recommend Love Coco Jewelry and use them again
My order was delivered late
My order was delivered late. Customer service was contacted and refunded my order.
I have not received my order
I have not received my order
Cat Mother Birthstone Bracelet
Silver
Part of "Cat Mother Birthstone Bracelet"
Please give me
Update on status
I can longer track since it has arrived from China
My order was delayed a bit and when I…
My order was delayed a bit and when I sent emails asking for updates I received responses almost immediately. Great customer service !
They have great customer service
They have great customer service. I had a problem with my order and they fixed it with no problem.
Love the bracelets
Love the bracelets. Can’t wait to give them for Christmas presents.
Great service
Received my order in a timely fashion and got everything I requested.
I ordered it with the initials L &S you…
I ordered it with the initials L &S you put a lowercase L and an S so that it looks like S and I. That is not what I wanted. I wanted uppercase L if need be a lowercase S cause it still looks like an S what can you do for me?

Resposta da Cocojewelry
Love them fast service
HERE WE GO AGAIN
I received an email stating I placed an order for 2 items totaling 51.99 on Nov. 4, 2025. I immediately emailed stating I did not place any order. It did not show what card was charged, only said manual. I immediately locked my cards so no charges could be taken. I have since set Sarah Pelea at info@ lovecocojewelry 7 times. SEVEN. I asked to cancel the order 4 times. They were unresponsive I then got an email it was shipped. I emailed said person at said email 2 more times. They were unresponsive. I sent a final email requesting to return like they require informing them they made a mistake, I don't want their crappy merchandise, that the difficult time they gave me in the past the first and only time I purchased something from them, was returned. I got the run around for 6 weeks. I'd never use them again. THIS COMPANY IS A JOKE. POOR CUSTOMER SERVICE. NEVER RESPONDS TO ISSUES. THERE IS NO PHONE NUMBER TO CALL. AWFUL COMPANY.

Resposta da Cocojewelry
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.






