Cocojewelry Opiniões 

358
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Ver mais

Classificada 5 em 5 estrelas

The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Ver mais

Classificada 5 em 5 estrelas

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Ver mais

Classificada 4 em 5 estrelas

When I tried to order my ring there was a glitch in the system and when I went to check out it out the wrong size ring in. I tried emailing right ataw and explained what happened and asked if I could... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

358 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(358)

315 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing jewelry and customer service!

The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!

19 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love the bracelet!

I love the bracelet!! It is high quality and it was so nice that I bought additional ones for my sister and bestie! The customer service experience was stellar. I would buy from this company again!

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful pieces

Beautiful pieces, and very flexible and helpful getting me an exchange when I ordered the wrong size ring. I practically haven't taken my new bracelet off since I got it

10 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

My first experience with Coco jewelry…redeemed

My first experience with Coco jewelry was not a plant one but since then they have redeem themselves a bit. They have sent me another ring so now I have two rings and a bracelet and they did apologize bfor their mistake. They have been pleasant and friendly. Thank you for the good customer service and another ring of the exact same nature that I first of ordered.

17 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company

Was sent the wrong colour when ordered different colours for the ring as it was a mother and daughter one with being told I could send it back and get a full refund even with returning it costing £15 . To then have some rude customer service and not helpful service.
I would not recommend this company and to stay well clear from it

18 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered 5 personalized bracelets

I ordered 5 personalized bracelets. Initially I was pleased with 4 of them. I reached out to customer service and they were quick to resolve the one I wasn't liking as much.

I would definitely recommend Love Coco Jewelry and use them again

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I have not received my order

I have not received my order
Cat Mother Birthstone Bracelet
Silver
Part of "Cat Mother Birthstone Bracelet"
Please give me
Update on status
I can longer track since it has arrived from China

25 de outubro de 2025
Classificada 1 em 5 estrelas

I ordered it with the initials L &S you…

I ordered it with the initials L &S you put a lowercase L and an S so that it looks like S and I. That is not what I wanted. I wanted uppercase L if need be a lowercase S cause it still looks like an S what can you do for me?

23 de outubro de 2025
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, We’re really sorry to hear that the item you received wasn’t what you were expecting — that’s never the experience we want for our customers. We’ve responded to your email and are currently waiting for your order information so we can send out a replacement package as soon as possible.
We truly appreciate your patience and the chance to make this right.

Classificada 1 em 5 estrelas

HERE WE GO AGAIN

I received an email stating I placed an order for 2 items totaling 51.99 on Nov. 4, 2025. I immediately emailed stating I did not place any order. It did not show what card was charged, only said manual. I immediately locked my cards so no charges could be taken. I have since set Sarah Pelea at info@ lovecocojewelry 7 times. SEVEN. I asked to cancel the order 4 times. They were unresponsive I then got an email it was shipped. I emailed said person at said email 2 more times. They were unresponsive. I sent a final email requesting to return like they require informing them they made a mistake, I don't want their crappy merchandise, that the difficult time they gave me in the past the first and only time I purchased something from them, was returned. I got the run around for 6 weeks. I'd never use them again. THIS COMPANY IS A JOKE. POOR CUSTOMER SERVICE. NEVER RESPONDS TO ISSUES. THERE IS NO PHONE NUMBER TO CALL. AWFUL COMPANY.

4 de novembro de 2025
Opinião espontânea
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Jennifer. Thank you for sharing your feedback. We understand your concerns and have responded to your email regarding the recent order.

Please know that the item you received was sent as a gesture of goodwill, at no cost to you, in response to the inconvenience you experienced previously. We value our customers and wanted to take this opportunity to make things right.

If you have any further questions or need assistance, feel free to reach out to us directly.

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