Cocojewelry Opiniões 

358
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Ver mais

Classificada 5 em 5 estrelas

The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Ver mais

Classificada 5 em 5 estrelas

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Ver mais

Classificada 4 em 5 estrelas

When I tried to order my ring there was a glitch in the system and when I went to check out it out the wrong size ring in. I tried emailing right ataw and explained what happened and asked if I could... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

358 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(358)

314 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I recently bought this mother daughter…

I recently bought this mother daughter ring For my daughter’s Xmas Christmas gift and She and I were very disappointed that the gem fell out not even 2 hours after my daughter was given it as an Xmas gift. Super embarrassing as a mom, also it represented the relationship between mother and daughter , so it was not the best outcome- we are not happy.
When trying to Return the the ring it was complicated. So we felt taken advantage of. Help,
I’d like just to have the ring I paid for

22 de dezembro de 2025
Opinião espontânea
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Jacqueline. We’re truly sorry to hear about this experience—especially given how meaningful this ring was meant to be for you and your daughter. This is absolutely not the outcome we want for such a special gift, and we understand how disappointing and frustrating this must have been.

We sincerely apologize for the issue with the gem and for the difficulty you experienced with the return process. That’s not acceptable, and we want to make this right. We’ve sent you an email so we can help resolve this directly and ensure you receive the ring you paid for.

Classificada 5 em 5 estrelas

Beautiful jewelry

There was a hiccup with shipping, but no fault to the company, it was the couriers fault. When that happened customer support with this company was amazing and responded very quickly and sent me a new package through the mail and arrived very promptly. The rings I ordered were birthstone heart rings of my deceased mother and they came out beautiful.

13 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

These rings are amazing!

These rings are amazing!! My daughters love them so much! The quality is terrific and we are over the moon excited about them!! ❤️

18 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I could not find my package

I could not find my package. The company was very helpful in sending me pictures on where at my house it was dropped off. Fast response. Beautiful product for the price. Will be ordering again

15 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid - awful rip off

did not arrive, impossible to speak to anyone. Lost £50. hope my bank can recover my money

2 de dezembro de 2025
Opinião espontânea
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Claire. We’re very sorry for the delay with your order. Due to the high volume of orders and the time required for custom-made production, shipping has taken longer than expected.
To assist you further, please send us your order number to info@lovecocojewelry.com, and we’ll provide you with the status of your package right away.
Thank you so much for your understanding and patience—we truly appreciate it.

Classificada 1 em 5 estrelas

Still waiting!!

24 de novembro de 2025
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Jeremy. We’re very sorry about the delay with your package. We’ve sent you the updated tracking information, and you can continue to monitor the delivery from there. Due to the high volume of shipments this season, couriers are adjusting their delivery schedules, which may cause delays.

We truly appreciate your understanding, and if you have any concerns or need further assistance, please feel free to reach out. We’re here to help.

Classificada 5 em 5 estrelas

Ordered two bracelets for each of my…

Ordered two bracelets for each of my daughters for Christmas. Made an error when placing the order so I reached out to the company and they were able to correct my error. They arrived quickly and are beautiful.
I would definitely order from this site again. Not only are the products beautiful but their customer service is great.

25 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had an outstanding experience with…

I had an outstanding experience with this jewelry company! I ran into some issues when the order was placed (mistake on my end) and then after receiving my beautiful jewelry I realized I ordered the wrong size. Customer service made this process incredibly smooth, and so accommodating. The jewelry itself is absolutely beautiful and crafted with solid, high-quality materials. I was genuinely impressed with the attention to detail and the exceptional craftsmanship. I ordered the stacking mother‘s rings, and the mother daughter ring as well. Highly recommend to anyone looking for stunning, durable pieces and excellent customer service!

2 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Received quickly but wrong color stones

My order arrived quickly. However the stone colors are wrong. I ordered July (ruby = red) and September (sapphire = blue). The stone for July is pink.

I've sent two emails to Love Coco Jewelry and have not received a response. Unfortunately, they don't have a customer service number.

What a waste of money!

20 de novembro de 2025
Opinião espontânea
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, AC. We’re so sorry to hear that you received the wrong order — that’s definitely not the experience we want for you. Regarding the color, the July birthstone is naturally a pink-red shade, so what you received is the correct July stone. However, if you were hoping for a deeper red color, we’d be happy to send you a replacement with the January stone instead.

Please send us your order information so we can correct this for you promptly. We want to make sure you receive exactly what you had in mind.

Thank you for your patience, and we look forward to making this right!

Classificada 1 em 5 estrelas

slow to ship and then disappears

I have been waiting over a month for my order to arrive. I had a tracking number, and once it arrived into my local area it looses where it is, and says it will NOW be late... are you kidding?!?! I am very disappointed, and will not use this company in the future. If the items do not show up, I will report it as fraud, and update here.

1 de dezembro de 2025
Opinião espontânea
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Becki. Thank you for your feedback, and we’re very sorry to hear about the delay with your package delivery. It appears there may have been an issue with the local courier. When you have a moment, please send your order information to our email address info@lovecocojewelry.com, so we can look into this right away and provide a solution. We appreciate your patience and the opportunity to make this right.

Classificada 5 em 5 estrelas

Love Coco Jewelry has fantastic…. Customer service

Love Coco Jewelry has fantastic customer service. Sarah, Customer Service Manager, was incredibly attentive, kind and helpful. I’ll most definitely buy from this company in the future due to their excellent customer service skills.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

The jewelry is so cute. I bought my mother the mother-daughter ring and myself the self-love ring. I definitely recommend checking the sizing chart before purchasing. I bought a size 5, which ended up being too small. The customer service is great because they replied quickly and offered to send me the correct size!

25 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

So beautiful

So beautiful! I play in a golf group with the most
Amazing ladies and I am giving them out to them this morning! They will love them! Thank you 😊

24 de novembro de 2025

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