Cocojewelry Opiniões 

358
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I LOVE THEIR JEWELRY! Bought a few fun & inspirational pieces and was very happy with the look and quality. One of the rings I purchased was too small so I reached out to customer service and they wer... Ver mais

Classificada 5 em 5 estrelas

The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Ver mais

Classificada 5 em 5 estrelas

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Ver mais

Classificada 4 em 5 estrelas

When I tried to order my ring there was a glitch in the system and when I went to check out it out the wrong size ring in. I tried emailing right ataw and explained what happened and asked if I could... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

358 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(358)

314 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

I ordered two mother-daughter…

Customer service exceeded my expectations and problem with order resolved.

2 de janeiro de 2026
Opinião espontânea
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Laura. Thank you for taking the time to share your experience with us. We are truly sorry to hear how disappointing this has been, especially since the bracelets were meant to be a special mother-daughter gift for Christmas. We completely understand how upsetting this must feel.

Regarding the birthstone color, we sincerely apologize that the stones did not meet your expectations. While slight variations in color can occur, we understand that the tone appearing more orange than red was not what you anticipated, and we regret the disappointment this caused.

We are also very sorry about the shipping delays and the condition in which your package arrived. That is absolutely not the experience we want for our customers, and we apologize for the damaged packaging and jewelry boxes.

Please accept our apologies as well for the delay in responding to your earlier email—we truly appreciate your patience.

Classificada 4 em 5 estrelas

I ordered 3 pieces

I ordered 3 pieces. The jewelry arrived later than anticipated, so please order in advance. They responded to my inquiries the next day, and were very helpful and courteous. My daughter sent me the link for a mother daughter ring,
i bought her the ring, she loved it and i also go mother daughter matching bracelets. She will love those as well.

12 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good afternoon,

Updated review:
lovecocojewelry was very responsive to my concern noted below and resent replacements immediately.
Thank you

Good afternoon,

I ordered four bracelets as Christmas gifts for my friends and was finally able to give them to them recently. Unfortunately, all of the bracelets are very loose and feel flimsy near the clasp. One of the bracelets already broke after only two days of wear.

I wanted to see if it would be possible to receive four replacement bracelets that are smaller and more secure at the clasp. We absolutely love the look of them, but the fit and durability have been disappointing.

Thank you for your time and help. I look forward to your response.

Best regards,
Stefanie Stoltz

19 de outubro de 2025
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Stefanie. We are truly sorry about the items you received—this is not the experience we want for our customers.

A replacement package has already been sent, and the shipping information has been shared with you via the email address we have on file.

Thank you for bringing this to our attention and for your patience. Please don’t hesitate to reach out if you need any further assistance.

Classificada 1 em 5 estrelas

Bracelet latch pull does not work

25 de dezembro de 2025
logótipo da Cocojewelry

Resposta da Cocojewelry

Hello, Kathy. We are truly sorry about the items you received—this is not the experience we want for our customers.

A replacement package has already been sent, and the shipping information has been shared with you via the email address we have on file.

Thank you for bringing this to our attention and for your patience. Please don’t hesitate to reach out if you need any further assistance.

Classificada 5 em 5 estrelas

Excellent products & shipping

Excellent products, made well. Fantastic shippers. Have ordered from LoveCocoJewelry three times and all items super and shipped quickly. A+ to deal with...

25 de dezembro de 2025
Classificada 5 em 5 estrelas

I ordered 2 rings

I ordered 2 rings. They came in a good amount of time and were beautiful. Unfortunately, my daughters would have preferred gold and I ordered silver. Customer service was super responsive and helpful to get my rings swapped to the gold at no charge or hassle to me!

30 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I received a broken bracelet and…

I received a broken bracelet and immediately contacted love, Coco jewelry and explain that it was a Christmas gift and they expedited it and the one that came was perfect. Very happy with their customer service and the item. Thank you for taking the time and helping me.

10 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great company to work with

Great company to work with. I ordered the incorrect size and color and to make it right, they offered to replace it with a new item free of charge.

26 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the mother/daughter…

I ordered the mother/daughter birthstone ring for both my daughter and myself for Christmas. When they arrived I was sad to see that I had mistakenly put the wrong month for my daughter’s birthstone. I contacted the company and asked if I could send them back and get replacement rings with the correct stone.
The reply was quick, kind and so helpful. They quickly shipped the correct order and we had them before Christmas.
The rings are absolutely beautiful. The stones are so bright and clear. I was a little worried about wearing adjustable band because in the past I had found that they pinch and are uncomfortable. That is not the case with this ring, no problems at all.

9 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the mother–daughter…

I ordered the mother–daughter birthstone rings as a Christmas gift, and they completely exceeded my expectations. The rings were beautiful, the stones are vibrant, and the meaning behind them makes them truly special. They feel high-quality and thoughtfully made, not delicate or flimsy at all.

Opening them together made for such a memorable and emotional moment. It’s a simple yet powerful way to celebrate the bond between a mother and daughter, and I couldn’t have chosen a more meaningful gift. The rings arrived on time, were well packaged, and looked even better in person.

I would absolutely recommend these to anyone looking for a sentimental, timeless gift. Worth every penny

25 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

In love

I know this is a mother daughter ring, but I ordered it for my cousin. In memory of her brother that past, I thought it was a nice ring to remember him. Also the material is nice love that's its adjustable and the birthstone are really shiny ✨️ 💙

18 de dezembro de 2025
Opinião espontânea

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