I liked this company to start with, but a month ago all of my prescriptions disappeared on the app and they didn’t respond to messages through there. I deleted the app and reinstalled but it stayed th... Ver mais
Coda Pharmacy
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Leia as opiniões dos outros
Changed to this pharmacy after appalling "service" elsewhere. My first monthly prescription delivered in 3 days of issue by my doctor, unheard of before. Friendly delivery driver found his way to my... Ver mais
A empresa respondeu
I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... Ver mais
I am always astounded by how fast I get my medication! At my previous pharmacy I'd got used to waiting for over 2 weeks for prescriptions to be made up. then queuing for ages, then waiting whilst they... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Informações de contacto
Westham Business Park, BN24 5NP, Pevensey, Reino Unido
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
Violação de directrizes
Good service and very helpful
19 de junho de 2024
Resposta da Coda Pharmacy
Thank you for the review. Colin
Coda Pharmacy always delivers
Coda Pharmacy always deliver the correct order and always on time.
I would highly recommend Coda Pharmacy.
19 de junho de 2024
Resposta da Coda Pharmacy
Thank you
Constantly having to chase a…
Constantly having to chase a prescription my gp says was issued on one date absolutely frustrated as is my carer. Also not giving brands my gp has prescribed of one of my drugs. Seriously now thinking of going elsewhere. Phoned nearly every day chasing
12 de junho de 2024
Opinião espontânea
Resposta da Coda Pharmacy
Hi Kathlynne, Sorry to hear about your experience, i have looked over this with the pharmacy, and can explain the reason for the delay with your prescription was due to your prescription being stuck on the NHS spine, usually this happens because there is no nominated pharmacy registered under your name. We have re-registered you and usually we aim to deliver on the same day or next working day your prescription arrives. With regards to brands your GP will need to specify on the prescription, what the pharmacy have done now is updated your personal profile with the brand. Hope this has answered the questions you may have had. Kind regards. Colin
Resposta da Coda Pharmacy
Hi Dacey, You received an invite to review your experience from Coda pharmacy, as you had made a purchase back in December 2023. We really value your feedback and being a family run business we believe any review left will help us continue to improve and provide the best customer experience possible. I would appreciate it you could review your rating as this would mean a lot to me and Coda pharmacy. Kind regards. Colin
Excellent purchase with no problems at…
Excellent purchase with no problems at all. The only thing I would of liked Is to have communication from the company itself. I only knew that my order was being delivered via emails from Royal Mail
22 de março de 2024
Resposta da Coda Pharmacy
Hi Caroline, Thank you for the feedback we really appreciate it and it will help us improve. The emails have been going into customers spam/junk we are working on fixing this issue. Many thanks. Colin
Resposta da Coda Pharmacy
Hi William, I am sorry you could not complete the transaction. I am afraid your transaction was declined from our payment provider as we do not ship outside the UK. Due to being a UK regulated pharmacy we are strictly regulated and cannot provide the product you intended to purchase due to safety. Kind regards. Colin
Thank you for a very speedy service
Thank you for a very speedy service
Alison Bennett
28 de março de 2024
Easy to order good delivery definitely…
Easy to order good delivery definitely recommend
22 de março de 2024
Perfect really easy website to use and…
Perfect really easy website to use and good communication.
31 de março de 2024
Perfect thankyou
28 de março de 2024
Caring people
Caring people - wouldn’t go anywhere else. Very knowledgeable - thank you ❤️
8 de março de 2024
Updating of online Order Progress section
This company strives to assist with any difficulties that arise in processing medicine orders and is easily contactible. It would be helpful though if the online order process option is regularly and efficiently updated to completion of delivery. This would reduce the number of queries and develop confidence in this specific aspect of the system
18 de março de 2024
Quick delivery of my prescription
Quick delivery of my prescription - easy process to order.
16 de outubro de 2023
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