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Coda Pharmacy 

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Farmácia
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I liked this company to start with, but a month ago all of my prescriptions disappeared on the app and they didn’t respond to messages through there. I deleted the app and reinstalled but it stayed th... Ver mais

Classificada 5 em 5 estrelas

Changed to this pharmacy after appalling "service" elsewhere. My first monthly prescription delivered in 3 days of issue by my doctor, unheard of before. Friendly delivery driver found his way to my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... Ver mais

Classificada 5 em 5 estrelas

I am always astounded by how fast I get my medication! At my previous pharmacy I'd got used to waiting for over 2 weeks for prescriptions to be made up. then queuing for ages, then waiting whilst they... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia
  2. também em
  3. Drogaria
  4. Farmácia online
  5. Vendedor online de medicamentos sujeitos a receita médica

Escrito pela empresa

Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.

Informações de contacto

Violação de directrizes

Todas as opiniões

(485)

109 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

The best pharmacy by far

The best pharmacy by far, quick delivery good customer service, even able to drop down a paper prescription to the offices and fulfilled it. Cannot highly recommend enough.

17 de setembro de 2025
Classificada 5 em 5 estrelas

So easy to use

So easy to use. If you need to ask a question they reply very quickly. First class service all round.

21 de agosto de 2025
logótipo da Coda Pharmacy

Resposta da Coda Pharmacy

Thank you for the lovely review. Regards. Colin

Classificada 1 em 5 estrelas

Terrible packaging

Terrible packaging. It arrived in a broken box and half opened. I emailed Coda to complain and also to check the amount that should be in there but no reply 3 weeks on. I will be changing provider.

5 de agosto de 2025
Opinião espontânea
logótipo da Coda Pharmacy

Resposta da Coda Pharmacy

Hi Sorry to hear about this, however if you can email over your details to prescriptions@codapharmacy.co.uk and we can look into this for you. We have also spoken to Royal Mail about there delivery procedures to ensure they take more care handling Coda Pharmacy packages. Thanks. Colin

Classificada 1 em 5 estrelas

Poor Packaging, No Privacy, and Low-Quality Products

My first order arrived poorly packaged, open and unsealed. The post office had to put elastic bands around it—no privacy at all. Also, the medicines were cheap generics, whereas my previous pharmacy always sent good-quality brands. Overall, very poor service. I’ll be deleting my account and using a different pharmacy.

9 de agosto de 2025
Opinião espontânea
logótipo da Coda Pharmacy

Resposta da Coda Pharmacy

We’re really sorry your parcel arrived open and banded by Royal Mail—that’s not the standard we aim for. While delivery handling sits with Royal Mail, we take your privacy seriously and will escalate this with their local management. We’re also reviewing our own packing and adding extra tamper-evident measures to reduce the chance of this happening again.

On the medicine point, we’d like to clarify an important misconception. Coda Pharmacy is an NHS-registered pharmacy, and we source from the same MHRA-regulated wholesalers used across UK pharmacies. “Generic” medicines are not “cheap” or lower quality, they contain the same active ingredients and must meet the same strict standards for safety, quality, and effectiveness as branded versions. If you prefer a specific brand, we can usually supply it when prescribed.

We’re keen to make this right. If you’re open to it, please contact our Patient Care team at support@codapharmacy.co.uk with your order details so we can investigate the delivery, offer a suitable remedy (replacement or refund where appropriate), and note your brand preferences for future orders.

Thank you for the feedback, it helps us improve.

Classificada 3 em 5 estrelas

normally very quick

normally very quick, but it took quite a while this time and I was out of a particular med for five days, earlier posting required.

29 de julho de 2025
logótipo da Coda Pharmacy

Resposta da Coda Pharmacy

Thank you for the review. We apologise for the delay, your GP surgery on this occasion delayed sending your prescription to us. Hopefully this doesn't happen. Many thanks. Colin

Classificada 3 em 5 estrelas

Took ages for a prescription to be…

Took ages for a prescription to be delivered.

21 de julho de 2025
logótipo da Coda Pharmacy

Resposta da Coda Pharmacy

I am sorry to hear about this delay with you receiving your medication. I have looked into this for you and can see on this occasion Royal mail delayed the delivery. We have been in contact with them to find a solution. They have assured us that it wont happen again. Thank you for this feedback, we are always looking to find ways of improving our service. Kind regards. Colin

Classificada 5 em 5 estrelas

Managing medicines just got easier!

With the best pharmacy app I have used, managing medicines has never been easier. I can always make sure my family have their orders on time and don’t have to worry as I know the team at Coda will sort everything out! Everything is a lot simpler and no journeys to the pharmacy now it arrives to our door in no time at all.

The team are always on hand to help with any queries with a huge shout out to Chris and Colin who have been fantastic help with my mum.

Thank you Team Coda!

30 de julho de 2025
Opinião espontânea
logótipo da Coda Pharmacy

Resposta da Coda Pharmacy

Thank you so much Nour for the lovely review. We really value the feed back and we will be sure to pass on the message to Chris and Colin. Thank you. Sally.

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