Wow !! What a amazing experience We were greeted by the wonderful Mel who made us feel so welcome and she was lovely . I can’t even begin to tell you how fantastic it was …we choose the best lipst... Ver mais
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We had the most wonderful time at Code8 in London! Melissa looked after us so beautifully, she took a genuine interest in each of us, made us feel so special, and really went above and beyond to mak... Ver mais
Such a unique experience! Mel was simply amazing, attentive and genuinely ensured we were 100% happy. Prosecco served and topped up throughout, such a beautiful vibe and friendly atmosphere. Loved it... Ver mais
This company never answers phone or e mails , I have tried to unsubscribe twice from their mailing list and still I get mails, they don't respond to e mails, they don't answer their phone. Finally I... Ver mais
Informações sobre a empresa
Escrito pela empresa
British born luxury makeup
Informações de contacto
London, Reino Unido
- info@codeeight.com
- codeeight.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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Wow !
Wow !! What a amazing experience
We were greeted by the wonderful Mel who made us feel so welcome and she was lovely . I can’t even begin to tell you how fantastic it was …we choose the best lipstick colours and we weren’t made to feel that we had to choose the first one that was made for us .
Ladies or Gents do NOT miss this experience It was so much fun
Thank you Mel and Sandy xx
Great experience
I took a friend to Code 8 in Canary Wharf for a Make Your Own Lipstick experience and would absolutely recommend it. Eli was fantastic - welcoming, knowledgeable and created the perfect lipstick. We left as two very happy customers 💄💋
My item was not delivered
My item was not delivered
My emails have not been replied to
I have received no refund whatsoever!
Great Lipstick Experience
This was a fun and friendly experience. Juan was welcoming, cheerful and very professional in terms of his beauty knowledge and experience. I felt reassured that I would receive a bespoke lipstick in a lovely colour, ideal for highlighting my individual features. I am delighted with the result!
Great time with the beautiful and kind…
Great time with the beautiful and kind Eli who designed my tailor made lipstick in front of me.
This company never answers phone or e…
This company never answers phone or e mails , I have tried to unsubscribe twice from their mailing list and still I get mails, they don't respond to e mails, they don't answer their phone. Finally I have had to report as spam and block them dreadful service
What a brilliant experience
What a brilliant experience. We were warmly welcomed by Mel and Juan - both very professional and could not have been more helpful in finding the perfect shade for my friend and I. Their new premises is stylish and just a lovely place to be - a unique present and will return. Thank you
Walked away with an unflattering colour…
Walked away with an unflattering colour after 3 attempts. My daughter was luckier and had a lovely colour made. May depend on the skill of staff member? Disappointed.
Red? Go on then
It was our works Xmas treat, and what a treat it was.
Having my very own lipstick made for me was superb. Mel suggested red...i said go on then and boy,did she nail it! Its the perfect shade of red and i love it. Mel certainly knows her stuff. Lots of laughs and prosecco, something every lipstick wearer should do.
After we went to Harrods and the lady in Dior asked me what lipstick i was wearing as it suited me so well and made my eyes look so blue. Such a lovely compliment which topped off a lovely experience.
And, thats what i called my shade. Red? Go on then!
Made a lipstick with the lovely Mel on…
Made a lipstick with the lovely Mel on Thursday, she was so great! She got our colours so right and we made beautiful lipsticks because of her. We were in the Albermarle store and would strongly recommend, 10/10!
Went to Code 8 Beauty as a birthday…
Went to Code 8 Beauty as a birthday treat with my mum. We had an amazing experience and was served by Melissa. She made the experience unforgettable. Melissa personalised the appointment and made us feel very comfortable and welcome throughout the whole experience. We will both be recommending code 8 beauty to all our friends and family and we are excited to visit again. Thank you Melissa for making the experience so enjoyable for my mum and I.
Waiting over a week
Offer on instagram from code 8 for free lip product only had to pay postage, waited 5 /6 days still pending dispatch so emailed and was told was a hold up and would be sent next day, just received an email stating no delivery to Iom so have been refunded postage paid, Seriously who doesnt post out to Iom its 2025 🫣
Great Experience
What a fab experience we had at Code 8! I purchased the bespoke lipstick making for two, for my sister’s birthday. Juan and Melissa looked after us and were super skilled and friendly. The prosecco flowed and the end result was really the most lovely colour lipstick I have ever owned. I love it! Naming it was also fun and made it even more personal.
Definitely recommend this for a special treat. We are already planning to go back again and take friends!
An unforgettable lipstick-making experience
We had the most wonderful time at Code8 in London! Melissa looked after us so beautifully, she took a genuine interest in each of us, made us feel so special, and really went above and beyond to make the experience personal and fun. Creating our own custom lipsticks was such a unique treat, and Melissa’s warmth, knowledge, and attention to detail made it truly memorable.
I’d highly recommend this experience to anyone looking for something creative, luxurious, and a little bit magical. Thank you, Melissa and the Code8 team, for such a fabulous day! 💄✨ PS can’t wait to fill you in on all of the gossip next time we come!
Such a unique experience
Such a unique experience! Mel was simply amazing, attentive and genuinely ensured we were 100% happy. Prosecco served and topped up throughout, such a beautiful vibe and friendly atmosphere. Loved it and will be back! Thankyou! X
Great service in store, not on line
Great service in store, appalling on line. And never receive the free gift that is advertised - even when I emailed and raised with customer service!
Misleading Communication and Unprofessional Customer Service
I had a very disappointing experience with Code8. I reached out via Instagram, as their automated reply promised a response within 24 hours. However, no one got back to me in time, and I ended up receiving the wrong product shade.
When I asked for clarification, their customer service shifted blame to me for not using the “official” email channel, even though their Instagram message never mentioned this. They also gave inconsistent responses, first stating that they would contact me within 24 hours, then claiming Instagram isn’t a valid channel for support.
While I’m willing to cover return shipping, I feel the lack of professionalism and constant excuses is unacceptable. I will be sharing my experience to warn other customers about the poor service and misleading communication.
Amazing experience
I had a Make-Your-Own lipstick session with my sister, and it was utterly magical! We were with Eli, who was amazing. Her talent in creating the perfect shades for us was extraordinary, the most flattering colour I've ever worn.
Avoid this place it’s a waste of time
Avoid this place it’s a waste of time. I order from them only to be met with an empty box shipped to my house which was so disappointing.
Had great fun customising my own lippy!
Had great fun customising my own lipstick with Juan and Melissa. They were really knowledgeable and made our time there really enjoyable
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