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At Colebe, we believe that dressing professionally should feel simple and within reach. Founded in California, we’re a small brand creating men’s workwear for busy office professionals who want to look polished without spending too much time or money deciding what to wear each morning. We keep our designs simple and our pricing clear, so it’s easier to build a work wardrobe that fits both your schedule and your budget.
11 Cutting Ct, 94804, Richmond, Estados Unidos da América
3,0
7 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Resposta da Colebe
Hi Torgrim,
We’re really sorry to hear this. This is not the experience we want anyone to have with Colebe.
Please contact us at support@colebe.com with your order details so we can look into what happened and make things right for you.
Buying jerseys online can be a dicey proposition. Anything not full-priced can be a gamble. Cheap knock-offs abound. I bought a Justin Fields Steelers jersey from Colebe at a terrific price. It's absolutely high quality, and I have zero complaints about the process, or the product. Will definitely use them for future jersey needs
Resposta da Colebe
Hi Bob,
Thank you so much for your review! We are happy to hear that you’re satisfied with your Justin Fields Steelers jersey and the service from Colebe.
We really appreciate your trust in us and look forward to helping with your future jersey needs dear.
Fantastic model cars 🚗 just perfect!!!!, great detail, works perfectly, will buy more 👌 👍.
Resposta da Colebe
Hi Amanda,
Thank you so much for the lovely review and for choosing Colebe! 🥰 We’re really happy you love our product and we hope that we have chance to serve you more in the future.
Wrong size-I ordered a YOUTH jersey- got a small adult which totally does not work.
Took two weeks to arrive because it is coming from out of the country. If there is a way to return, I cannot find it.
Avoid.
Resposta da Colebe
Hi Al Tompkins,
We are really sorry for the frustration with your order — getting the wrong size and then not seeing how to return it is the opposite of what we want.
Please reach out to us at support@colebe.com with your order number and we’ll help you. We will also review our size info and return instructions so this is clearer and doesn’t happen again.
Thank you for letting us know and giving us the chance to fix this.
Totally mistake to order. Led to believe company based in California. NOT TRUE. my shipment has been sitting in same spot since ordered for 10 days. Now I realize it is coming from out of the country. If it is out of country be honest.
Resposta da Colebe
Hi Debbie,
We are really sorry for the experience you had and for the confusion about where your order was shipping from. We should be clear about this.
Since then we’ve updated our site to better show shipping times and origin, and we’re working to be more transparent going forward. If there’s anything still unresolved, you’re always welcome to reach us at support@colebe.com.
So far I'm quite disappointed.
I've ordered on 27th of September. The date of delivery upon order was between 2nd of October - 5th of October.
The date was now moved to max 12th of October.
Now I don't have a problem with being delivered later, I have an issue with the company actually not communicating this with me, promising date that they're unable to adhere to.
Also they're based in Latvia, and the clothes are coming from some warehouse in China, which to me seems ridiculous. They're basically a webpage that it just a bridge to other retailers.
Disappointing really as I needed my order to be here on time due to an event I needed them for.
Now I'll have to source out alternative clothes and pay more money.
I hope the quality of the clothes will be worth it ..
Resposta da Colebe
Hi Alena,
We are really sorry for the delay and, especially, for the poor communication about it.
We’re working on making our shipping info and updates more transparent so this doesn’t happen again. We also truly hope the clothes arrived in good condition and that the quality met your expectations.
If there’s anything still not resolved, please feel free to reach us at support@colebe.com so we can help.
Resposta da Colebe
Hi Lauren,
Thanks so much for the review! We’re really glad to hear you’re happy overall, and we appreciate you mentioning the shipping was a bit slow. Colebe is always working on improving delivery times, and your feedback really helps. Hope to serve you in the future.
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