J'ai pas encore offert les livres mais ils ont l'aire très complet Il y a une faute en français sur la feuille a scanner (tirage une fois par semaine) Ça ne change rien aux livres j'ai pas regardé... Ver mais
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Leia as opiniões dos outros
J’ai choisi le livre pour le couple. Je redoutais beaucoup le contenu du livre, j’avais peur que ce soit trop kitsch ou trop impersonnel, finalement il y a énormément de questions très intéressantes e... Ver mais
They took two weeks before they even packed/prepared my books to ship. Then they sent me one in French (I ordered two in English) and didn't respond when I contacted them to have them correct it. Addi... Ver mais
SCAM ALERT!! If you buy these books, you’ll automatically be put on a “free trial” for their dumb “legacy community” that I’m sure nobody uses and will be surprised with $35 recurring monthly payments... Ver mais
Informações sobre a empresa
Escrito pela empresa
Chez Collective Books Co, nous créons des livres-guidés pour préserver les souvenirs et transmettre les histoires de vie. Notre mission est simple : offrir des ouvrages qui permettent aux familles de se rapprocher, de dialoguer, et de laisser une trace émotionnelle forte à travers l’écriture. Notre collection, "Je veux connaître ton histoire", invite chacun à raconter son parcours, ses souvenirs, ses rêves. Chaque page est conçue pour guider, inspirer, et surtout, créer du lien. Offrir un de nos ouvrages, c’est bien plus qu’un cadeau : c’est transmettre des souvenirs qui ne s’effaceront jamais.
Informações de contacto
Respondeu a 17% das suas opiniões negativas
Geralmente responde em 48 horas
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J'ai pas encore offert les livres mais…
J'ai pas encore offert les livres mais ils ont l'aire très complet
Il y a une faute en français sur la feuille a scanner (tirage une fois par semaine)
Ça ne change rien aux livres j'ai pas regardé si il y avais des fautes dedans
Beautiful And Meaningful Gift
I bought one of the memory books from Collective Books Co as a gift for my dad and it turned out to be such a special purchase. The question inside the book really help start conversations about childhood memories,life lessons and family history. My dad loved filling it out and sharing stories I had never heard before. The quality of the book is also very nice and feel like a keepsake we will keep forever.
Les produits personnalisés sont la meilleure des idées
J’aime les cadeaux personnalisés et cela en fait partie
Keep away from this company
Keep away from this company, they are scammers! People are still caught up in fake subscription models. The quality of the books is horrible compared to alternatives on the market. Bought a new one from a well known online retailer recently: cheaper, better quality and no scam.
Overall a bad experience
Overall a bad experience. Better options on Amazon and cheaper. Received the wrong product and it was so difficult and expensive to return the books. I cant recommend them.
Nice idea and the book itself looks…
Nice idea and the book itself looks good, but the shipping time was disappointing and cost more than I anticipated. Customer support was polite but didn’t speed things up. Quality was average for the price.
The concept of the book is lovely and…
The concept of the book is lovely and some of the prompts are very thoughtful. However, my delivery took longer than expected and updates were limited. Overall a decent product but the experience could be better.
The perfect parent/child giftz
À wonderful gift to be able to discover our parent’s lifes when you usually don’t get to talk to them about topic like that
I recently ordered a book from…
I recently ordered a book from Collective Books Co and overall I’m satisfied with the purchase. The quality of the book is good and the idea behind it is very thoughtful, especially as a gift for family members. The only downside was the delivery time which was a bit slower than I expected. If shipping and communication improve, it would easily deserve five stars.
The concept behind the books is really…
The concept behind the books is really nice and meaningful, and the questions inside help bring back many memories. However, my experience was only average overall. The delivery took longer than expected and the tracking information was not very clear. Customer support eventually replied but it took some time. The product itself is good, but the service could definitely be improved.
Retard
Commande qui n’était pas partie, j’ai dû relancer et malheureusement est arrivée trop tard…
Cependant service client réactif, livre de bonne qualité.
Beware
Beware! Scam! They will steal your money!
I only purchased two books from this company on December 5. On January 11, I received an email stating that I had subscribed to a monthly plan — which I absolutely did NOT authorize.
I immediately contacted customer support, clearly explained that I never signed up for any subscription, and attached screenshots as proof. Despite this, I have received no response.
This raises serious concerns about how my personal and payment information was used. Creating a subscription without customer consent is unacceptable, and ignoring emails regarding unauthorized charges makes the situation worse.
This is a SCAM
This is a SCAM, i didn’t realize that i was scammed till i read all the comments, ao many people were enrolled into subscriptions without permission, they charged me 34 dollars twice a month , i never authorized it. When i asked for payment back they ignored ms. Stay away from them. They must me stopped
Parfait
J’ai choisi le livre pour le couple. Je redoutais beaucoup le contenu du livre, j’avais peur que ce soit trop kitsch ou trop impersonnel, finalement il y a énormément de questions très intéressantes et ouvertes au partage de chacun, le livre est super !!! C’est un très beau cadeau et un très bel investissement. Merci beaucoup pour le concept.
Unauthorized membership subscription charges
I purchased one of their books but this company is misleading, sneaky and used bad business practices. You buy a book and they sign you up for a subscription (not sure to what) but without your knowledge and without your authorization. Then you start getting monthly fees charges in your credit card of $34.99 USD per month.
They charged me for a service I didn't ask for
They charged me for a service I didn't ask for and despite several emails they send the same reply that they will not give back my money. I'm never buying from you ANYTHING again.
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