Collectors Kingdom Opiniões 

183
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered five Pokemon Storm Emerald BB, but I was away for few days and didn't want it to be left on my door step, so I sent an email asking for it to be dispatched few days later. Special thanks to Mi... Ver mais

Classificada 5 em 5 estrelas

Ordered Weiss Schwartz fairy tail & union arena sword art online from here on eBay. Was my 1st time buying. Great experience. Had one issue with stock but I got to choose another box as replacem... Ver mais

Classificada 5 em 5 estrelas

I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled... Ver mais

Classificada 5 em 5 estrelas

Ordered booster box prior to technical issues without issue. When your website is constantly being bombarded with organised crime bots, occasionally funny things will happen. Lots of the one star... Ver mais

Informações sobre a empresa

  1. Loja de artigos colecionáveis
  2. Loja de cartas coleccionáveis

Escrito pela empresa

Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

183 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,6

Todas as opiniões

(183)

128 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Great service, not many business owners would stay up all through the night rectifying an issue with their website and making sure buyers got their money back asap.

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Your website is absolutely rock solid

Your website is absolutely rock solid, it managed to function perfectly with ridiculous amounts of traffic, please show other retailers how to run their websites too, thanks 🙏

Very professional owner as well! Ignore the stupid negative reviews by people who are clueless as to what happened.

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic store and customer service

I reached out to a number of card shops for advice for my husbands 40th birthday. Mike at Collectors Kingdom was the only one to respond.

I've since purchased a number of items from the store over the last few months. Every time, the order is dispatched quickly, packaged extremely well and delivered within the expected time frame.

I bought individual boosters and Korean booster boxes. My husband was completely blown away by his birthday present and has had a number of decent hits from these items.

Would definitely recommend this store. They have been nothing but kind, courteous, diligent and efficient in all my dealings with them.

Thank you again, Mike. Couldn't have achieved my husbands birthday surprise without you and the store.

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy, upstanding business and owner

To anyone reading this following a small minority of negative reviews due to people throwing their toys out their pram;

Unfortunately, Collectors Kingdom fell foul of a genuine un foreseen mistake last night. Whilst updating/making changes to their website, someone accidentally clicked something which resulted in all old stock being uploaded to their website with no purchase limits. An huge influx of orders came in which obviously resulted in cancelled orders.

All I can do is praise the owner for being transparent from the outset, acting quickly to resolve all issues and promptly issuing the required refunds. This was not a scam and only happened due to simple human error.

I stand firm that nobody should be giving this company or its owner a hard time. He acted professionally throughout.

Credit to Collectors Kingdom where it is due. Upstanding owner and I will definitely be placing orders with them in the future. If only every store took the same pride in their business.

Please ignore/disregard any negative reviews from around the date/time my review is posted.

I wish this company every success going forwards.

Thanks.

Danny

4 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a destined rivals booster box…

Ordered a destined rivals booster box on a hope and a prayer, I believe they had a stocking error caused by a third party. Order cancelled and resolved as quickly as I've ever known a situation like this to be. No money taken and no harm done. Would recommend.

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic communication and quick…

Fantastic communication and quick cancellation and refund from the owner. Sometimes mistakes happen it’s how you deal with them. Will 100% be back when they have fixed the website 10/10

3 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

2 Orders Cancelled for No Reason

2 orders placed online and then 1 hour and 3 min later both orders cancelled with no reason given. Poor experience...would not reccomend

3 de julho de 2026
Opinião espontânea
logótipo da Collectors Kingdom

Resposta da Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Classificada 1 em 5 estrelas

Finally managed to order some prismatic…

Finally managed to order some prismatic from somewhere and they cancelled the order and refunded it with no explanation at all

3 de julho de 2026
Opinião espontânea
logótipo da Collectors Kingdom

Resposta da Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Classificada 1 em 5 estrelas

Booster Box

Ordered booster boxes with them and whole order was cancelled. No reason was given

4 de julho de 2026
Opinião espontânea
logótipo da Collectors Kingdom

Resposta da Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

Classificada 1 em 5 estrelas

Cancelling orders after confirmation

Advertised stock, money and order went through, confirmation email sent

Then cancels all orders...

3 de julho de 2026
Opinião espontânea
logótipo da Collectors Kingdom

Resposta da Collectors Kingdom

Sadly last night we experienced a technical issue with the website which meant all items were available to order while out of stock - allowing orders to be placed for unlimited quanities.

I've worked tirelessly throughout the evening on the approximately 7000 orders that were place to have them refunded as quickly as possible

All orders have already been cancelled and you have already been refunded.

I apologise for the inconvenience and am truly heartbroken by what has happened.

Mike.

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