ColmexPro Opiniões 

224
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ik gebruik inmiddels ColmexPro al een tijdje als platform. En voor mij was het echt wel even wennen. Het is allemaal net even anders als bijvoorbeeld tradingview en bij de webapp lig ik er snel ui... Ver mais

Classificada 4 em 5 estrelas

Their customer support is timely and reliable. They try as much to be comprehensive. More so, my brokerage account manager, Murat Ulcer, is so helpful. He takes his time to answer all my questions, an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Colmex pro en zeker de Nederlandse ondersteuning Morat is top snel accuraat. Een dienstverlening met een grote D. De website is overzichtelijk en werkt goed met andere programma's zoals tradingview.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Super professional and stable platform. Super clear and transparant. No extra fees . No daily drawdown limits. Your own money leveraged. And Murat is always there if I have a question or enquiry … I c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector de bolsa

Escrito pela empresa

Trade with a regulated broker! We at Colmex Pro offer advanced trading tools and a tailor made platform, to suite all your needs.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(224)

67 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick and responsive.

20 de maio de 2024
Opinião espontânea
logótipo da ColmexPro

Resposta da ColmexPro

We greatly appreciate your positive review. It’s fantastic to know that our Team provided you with exceptional service. Thank you for choosing COLMEX PRO!

Sincerely,
COLMEX PRO

Classificada 5 em 5 estrelas

Always helpfull employes so good servies

30 de abril de 2024
Opinião espontânea
logótipo da ColmexPro

Resposta da ColmexPro

Dear Gerrit Weber,

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our service and our agents. Your satisfaction is our top priority, and we appreciate your trust in COLMEX PRO.

Sincerely,
COLMEX PRO

Classificada 2 em 5 estrelas

Poor service, lots of spam, high commissions

Opened an account in order to trade on MetaTrader platform with trading bot. Since my registration I have received calls/emails almost every day. I spoke with many persons/managers, clearly explained my purposes, signed tons of documents. Finally I deposited 2k USD to my account. As soon as my first trade was made, I suddenly received a message from my manager saying that trading using a bot was not allowed on my account. So I had to withdraw the funds back and ColmexPro deducted 40 USD as the transaction fee... After some time I made a review on TrustPilot about my situation and got another call from the company's representative, who says that they will cover this 40 USD commission if I remove the review from TrustPilot. Ok, I did this almost month ago and still haven't received even a cent. So I write this review once again. Thanks everyone for attention)

30 de janeiro de 2024
Opinião espontânea
logótipo da ColmexPro

Resposta da ColmexPro

Hello Dmitrii,

Thank you for taking the time to share your feedback. We value transparency and open communication, so we appreciate the opportunity to address your concerns.

Upon reviewing your account history and the terms of our promotion, it appears there may have been a misunderstanding regarding the conditions of your account. When you initially joined Colmex Pro, you were extended the benefit of receiving a complimentary AMZN stock as part of a promotional offer. Our records indicate that during the onboarding process, you were clearly informed of the terms associated with this promotion, which included maintaining an active trading account with us for a specified duration.

Additionally, it was explicitly communicated to you that the use of automated trading bots on our platform is prohibited. Regrettably, our investigation revealed that this policy was violated, resulting in the restriction of trading privileges on your account.

In accordance with our terms and conditions, we kindly requested the return of the promotional stock provided to you. It's important to clarify that this stock was not a giveaway but rather a promotional incentive subject to specific terms.

In an effort to amicably resolve the situation, we extended a gesture of goodwill by compensating you with $40 in addition to $150 as the assessed value of the promotional stock. Despite these efforts, we understand that you remain dissatisfied with your experience.

We sincerely appreciate your feedback and wish you the best in your future endeavors.

Warm regards.

Classificada 5 em 5 estrelas

Account manager larissa so helpfull…

Account manager larissa so helpfull ..quick to respond..glad to have her responsible for my issues..broker itself is simple and good..no major issues..just need some improvement for mobile app

22 de setembro de 2023
Opinião espontânea
logótipo da ColmexPro

Resposta da ColmexPro

Thank you Ahmed!

Classificada 5 em 5 estrelas

Andy from support was very helpful

Andy from support was very helpful, nice and he went beyond to answer all my questions. He definitely has my respect. Wish there was more people like this all over the world.

27 de abril de 2022
Opinião espontânea
logótipo da ColmexPro

Resposta da ColmexPro

Thank you Justin!

Classificada 5 em 5 estrelas

After deleting the app

After deleting the app, I was unable to reinstall it. Patricia was very nice and helped solve the problem with great professionalism.

21 de abril de 2022
Opinião espontânea
logótipo da ColmexPro

Resposta da ColmexPro

Thank you Tamir!

Classificada 5 em 5 estrelas

I had a question regarding screens…

I had a question regarding screens layout, a guy named Leon called. He was friendly, nice and very helpful. I really enjoyed talking to him.
But that, your response on the site customer support is always great and quick.
I am very satisfied with my decision using Colmex. You’re great!

17 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Support team outstanding

After a problem connecting to the platform I contacted the support team , I can only say that the help I received was outstanding the team were very professional and after several hours working on the problem resolved my issue, I can certainly say not only is the colmex cfd platform by far the best I’ve used the support is second to none , I highly recommend colmex and their friendly professional team many thx ☺️

11 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I do not advise ColmexPro

Hello. Andrei, trading account No. 628276.
The broker is not very well known. The execution of orders is stated within 31 milliseconds, I had 46 and 62 milliseconds, 31 is very rare. The initial deposit is quite high, starting at $2,000. This is not bad, anyhow someone with 50 dollars will not climb here.
The types of trading accounts are tricky: there is a forex account, an account for trading shares, an account for trading CFD for shares. Everywhere their trading conditions. It's pretty hard to figure it out.
Those wishing to start trading will immediately warn: carefully read the User Agreement. To use advisors, you must ask permission from the broker. Abuse trading is prohibited.
Initially, the broker makes a rather pleasant impression. I note that the broker does not interfere in trading.
This is where the positives end.
The most interesting thing comes if you want to withdraw the profit or part of it.
Know that you will not be allowed to do this. "Have you read and accepted the User Agreement? Excellent! Your trading account is marked with abuse trading (or the use of an adviser (underline as appropriate))!"
The broker leaves it at his own discretion which orders to attribute to them, and no matter what arguments you bring in your favor.
This is how the broker does not give me a profit of $110299.41. In his opinion, I used an adviser for trading, although all orders are placed manually (and marked as manually placed).
Moreover, the broker earned a lot of money on the commission!
I turned to the financial ombudsmen, I'm waiting for his decision on the controversial situation with this unscrupulous broker.
Based on the results of the review, I will add my review.
Thanks and draw your own conclusions.

23 de fevereiro de 2022
Opinião espontânea
logótipo da ColmexPro

Resposta da ColmexPro

Thank you for your review.

Your experience and satisfaction of our products and services as well as the trading platform and support level is of the utmost importance to us.
We will take the covered topics into consideration and inquire on the possibilities for improvement.
Regarding the second part of your review, we would like to elucidate that Colmex Pro Ltd [HE260064] is regulated by the Cyprus Securities and Exchange Commission (CySEC) under License Number 123/10 and acted in accordance with the legal framework under which it is regulated and in line, in accordance and with integrity to the Internal Policies and Procedures and the Terms and Conditions which were accepted bilaterally when opening a trading account with Colmex Pro.

Best Regards, Customer Support Team

Classificada 3 em 5 estrelas

Possible to trade options?

Is it possible to trade options with Colmex Pro? Do you have options level 2? How much is the associated fees?

Does using your platform have any charge? And which platform is the recommended one for day trading and options trade in the US markets?? (They have 3!?)

31 de outubro de 2021
Opinião espontânea

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