Definitely a scam. I didn’t realize it was coming from China and ordered almost $200 of Halloween sweaters and leggings. I don’t get items I ordered but got some of the most hideous, cheaply made item... Ver mais
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Leia as opiniões dos outros
Ordered a men's jacket and waistcoat online. Delivery took over two weeks — not ideal, but manageable. However, the real issue was the shocking quality of the items. The material was nothing like w... Ver mais
I’d give no stars if I could, shocking company, shocking customer service, absolute rip off scammers. Ordered 2 good looking shirts from their website and what turned up was embarrassing, a 5 year old... Ver mais
I've ordered from this company three times now and each experience has been fantastic. The clothes are comfortable, durable, and stylish. Shipping is always quick and the packaging is eco-friendly. H... Ver mais
Informações sobre a empresa
Escrito pela empresa
At ComfyFamily.co, we specialize in providing cozy, stylish, and high-quality essentials for every member of your family. From soft loungewear and slippers to versatile accessories and home comforts, our collections are designed to make you feel at home, no matter where you are. Customers can expect: A wide range of family-friendly products for all ages. High-quality, durable materials designed for comfort and everyday use. Fast and reliable shipping, with a customer-first approach to support. Trendy, functional, and affordable items that make family life easier and cozier. Explore our store today and find something comfy for everyone in your home!
Informações de contacto
Estados Unidos da América
- contact@comfyfamily.co
- comfyfamily.co
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Won't use again Placed and paid for a sweater in mid…
Placed and paid for a sweater in mid October and was offered a discount on further order second order received no problem but still no refund or replacement for sweater. According to the tracking information which has now disappeared it custom cleared at Heathrow and Evri say returned to sender. Comfy family say will resend when received. No contact unless I message them, no tracking info or updates,. The item never reached Manchester and issue with carriers nothing to do with me, they should replace or refund and chase it themselves
J’ai commandé et paye début août
J’ai commandé et paye début août. Je n’ai jamais reçu de commande. Une certaine Alexandra m’a que dit le colis a été retourné et qu’elle le renvoie. Et ça dure depuis 3 mois … elle se fiche de moi. C’est une arnaque
A one star review but remove that one…
A one star review but remove that one star as I would recommend you avoid Comfyfamily.Co
I ordered the trainer slippers, with postage they were £27 with delivery within 8-15 days. 3 weeks later they arrived, very poor quality for the price and the size is not true as I'm a UK 8 and they're more like a UK 7. when I contacted them for returns information it will cost ME £10.65 to return and refunds are only actioned on the first of each month or I could order more with 70% discount. absolutely shocking customer service.
Sizes are off, and quality is bad
I ordered a jacket in size L but the jacket is closer to a size XS/S. There is no way I can fit the jacket and I usually wear size M/L. There is no label in the jacket, so you cannot see the size.
The item comes from China and the quality is poor.
Nice pictures on the website, but disappointing quality of the products.
Summer and sweaty days are officially…
Summer and sweaty days are officially history with these breathable linen shirts. It's like a cool breeze all day long. Absolute godsend!
I bought the slipper and pay $45 it’s…
I bought the slipper and pay $45 it’s only 2month and it’s come to several part
very poor quality
I have the picture of torn apart of shoes after not even month after purchase
Three orders, always fantastic experience
I've ordered from this company three times now and each experience has been fantastic. The clothes are comfortable, durable, and stylish. Shipping is always quick and the packaging is eco-friendly. Highly recommend giving them a try if you're in the market for new outfits.
Just got these new workout leggings and…
Just got these new workout leggings and they're seriously awesome. They're light as air and my skin can actually breathe. Knocked a whole minute off my usual run time!
it is very poor quality
it is very poor quality
I can’t believe it
I order slippers $45
when I revive the order
it was like piece of junk
don’t buy any thing
I made mistake and did not read review
Malhonnêteté pour le site qui est…
,non n'acheter pas ,après contrôle l'original est estampillé "VIR" et ceux reçu "VIP" et on voit bien la modification

Resposta da Comfyfamily
Quality products & service
Delighted with my purchase. Quality different products, one for myself & one gift. Slight delay on delivery which was well managed by the comfy family team.
Scam web shop
Very unprofessional.
Refuses to refund as per sales policy. Terms not respected.
Pretty much a well organised scam: not to be trusted as you lose your money 100%
This company is a joke please do not…
This company is a joke please do not use also the products are very poor quality. I am raging with myself that I did not check Trustpilot first. Do yourself a favour and avoid this company. I will raise this with my credit card company as there is little chance of me getting a refund.
Order supposedly shipped 3 weeks avoid like the plague ago
Order supposedly shipped 3 weeks ago
As of now no delivery in sight.
Total scam
Avoid like the plague

Resposta da Comfyfamily
I'm now up to 45 days trying to return…
I'm now up to 45 days trying to return a product. I got a response last week that said we were sorry and would be supplying return instructions "tomorrow". Needless to say these instructions never did arrive and I am still waiting .... Don't buy anything here!!!!!!!!!!
Returns are an issue don't take the risk
Order was received ok but I wasn't happy with the quality of the items. I contacted them to arrange return (as you have to return though them according to their terms) and they were initially very prompt in communicating with me. However, when I refused offer of credit with them...silence. They now do not answer emails. So I am stuck with the item. Luckily I paid on credit card. AVOID.
Total scam
Total scam, shoes are nowhere true to size, arrived weeks after promised and returns policy a joke - tried to return, offered a credit note which hasn’t materialised
Initially contact was good
Initially contact was good, then silence. Now the website tells me my goods have arrived = I would like to know exactly where they left them. Not in my possession, now the dreaded silence!
Believe the Reviews on Trustpilot 1* Company
Ordered a pair of Slippers and after numerous emails confirming my order was on the way they finally arrived nearly 4 weeks later and truthfully wished they hadn't. Such poor quality and definitely Chinese Imports (hence the Delay with their arrival). Slippers were also an incorrect size so emailed Company twice directly and also through there contact us page requesting a refund as stated on their refund page and never received a reply or link for postage label. Definitely Buyer Beware.
Order wear anywhere slippers from this…
Order wear anywhere slippers from this company didn’t receive them complete scam company stay well clear contacted PayPal and got a full refund
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