Commas Opiniões 

264
•
TrustScore: 2.5 em 5

2,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

AMAZING EXPERIENCE SO FAR!! The amount of quick support is phenomenal. Today I closed a PIF that would have flopped if I didn’t do it through Commas and their other payment processor options (which I’... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Do NOT use this platform! I attempted to buy a UK ETA, which official sources state costs £20.. On Commas’ website, the price displayed was £20. However, after completing the payment, my card was ch... Ver mais

Classificada 1 em 5 estrelas

The declared price for my ETA application was US$20. During the final step, when I was trying to confirm my identity, the system told me twice that my payments had failed. However, both payment... Ver mais

Classificada 1 em 5 estrelas

This Company is not only scammer but its fraudulently advertising CCW’s. The make you enter SS numbers and all the information to get your License. They also charge $95 and never send you the appli... Ver mais


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

264 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 69% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(264)

187 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

FanBasis Seamless + Great Support

Used fan basis as a client, very seamless payment processing and integration. Support team and overall communication was unmatched. Compared to strip where I can never get in touch with anyone. As a new company they're doing a great job and we'll only be getting better!

21 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Nothing good to say !!!!!!!!!!!!

Requested numerous refunds and have been ignored . Next step Attorney General!

20 de outubro de 2025
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Jim — we’re sorry to hear you’ve had trouble getting a resolution. We process refunds regularly when we have the necessary information to verify the request, and we’d like to take a look at this for you. Please reach out to support@fanbasis.com
with the details of your order so our team can assist you promptly.

We take refund requests seriously and are here to help get this resolved.

Classificada 5 em 5 estrelas

Great Processor

Fanbasis has been great so far. Attended their party as well in Miami. Have processed multi 7-figs and their support is well organized.

15 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

scam artist reviews are fake charging…

scam artist reviews are fake charging my cc continually can not get anyone to return a phone call n now phone rings one time n goes bust stay away check ther reviews bbb F department consumer affairs says seek attorney before hiring
SCAM SCAM SCAM

15 de outubro de 2025
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Johnny — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Classificada 1 em 5 estrelas

Stay Away

My personal experience - Never allow a merchant to process a payment using Fanbasis. Fanbasis appears to only process payments for fraudulent merchants. One of these merchants sold my son a fake pair of Air Jordan tennis shoes and the other merchant by the name EstateHub or Try EstateHub, attempted to steal more than $1000 from my credit card account. Stay away from this processing company, as they appear to work with fraudulent companies.

21 de julho de 2025
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Steven — we’re sorry to hear about the concerns you described. FanBasis is the merchant of record for transactions on our platform, but we do not sell physical goods such as sneakers nor do we authorize merchants to charge customers outside of the specific purchases they make.

Every creator or seller offering services through our platform must undergo verification, and any misuse of the platform results in immediate action, including suspension or removal. We also actively investigate any report of improper conduct by a merchant and work to ensure customers are protected.

We would appreciate the opportunity to review the transactions you referenced so we can determine exactly what occurred and take appropriate steps if necessary. Please contact us at support@fanbasis.com
with any details you have regarding the charges so our team can assist you promptly.

We take all reports of suspected misuse seriously and are committed to maintaining a secure and transparent platform for our customers.

Classificada 5 em 5 estrelas

I've had an exceptional experience…

I've had an exceptional experience working with the entire Fanbasis team. My personal rep Josh has been nothing short of spectacular, answering any questions I have with a quick response time. I would highly recommend anyone looking for a personal payment processing vendor to work with them.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Working with fanbasis makes it very…

Working with fanbasis makes it very smooth to transact with clients. Giving flexible payment options and very good backend systems to ease fulfillment. They are quick to reply and they’re reps have very good industry knowledge

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve worked with a couple different…

I’ve worked with a couple different companies but all lacked in some areas. Fanbasis has been the best all around, especially on the communication side of things, anything you need they will have it solved very quickly. Highly recommend working with them.

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fan basis has been great so far

Fan basis has been great so far

I have never had an issue with withdrawals. Their support is amazing.

Even when my Instagram got wrongfully suspended, they help me find people to help me get it back. There’s been so many situations that their connections alone made this whole thing worth it: let alone their financing and different strategic partnerships

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The guys at fanbasis truly care…

The guys at fanbasis truly care about everyone they work with from my experience as a business owner just getting into the game and some of my close friends who are processing anywhere from 50-100k per month all say the same thing I would recommend anyone who actually cares about how their business preforms on the processing side of things to use fanbasis ESPECIALLY if stripe is giving you trouble

29 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

FRAUDULENT charges on my credit card…

FRAUDULENT charges on my credit card for $5,000! Never heard of them or used their services. BEWARE

27 de setembro de 2025
Opinião espontânea
logótipo da Commas

Resposta da Commas

Hi Pamela — we understand how alarming it can be to see a charge you don’t recognize. FanBasis is the merchant of record for purchases made through our platform, and we’d be glad to review this for you. Please reach out to our team at support@fanbasis.com
with any details you have regarding the charge so we can look into it promptly and provide clarity.

We take payment security very seriously and are here to help resolve any concerns.

Classificada 5 em 5 estrelas

Working with Fanbasis has been nothing…

Working with Fanbasis has been nothing short of amazing. Drew and Dantre are always knowledgeable and helpful. They have helped me every step of the way. The entire team is just awesome. I'm very happy with their services and amazing customer service.

26 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

fanbasis is the go to

fan basis has a solid team, everything is very secure with them and they help me out with alot more than just simple payment processing. Highly recommend if anyone is looking for a merchant to partner with

25 de setembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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