Commas Opiniões 

Ik wilde 3 ETA’s aanvragen voor £ 20,- en nu wordt mijn creditcard belast met € 545,31. Dit is pure oplichting en diefstal!

Ik wil zsm mijn geld terug! Commas, hoe gaan jullie dit oplossen en de terugbetaling regelen?

The declared price for my ETA application was US$20. During the final step, when I was trying to confirm my identity, the system told me twice that my payments had failed. However, both payments went through, and I was charged **US$199.50 each time, totalling US$399** — almost ten times the declared price per transaction.

I received no ETA and no service in return.

This is completely unacceptable and extremely concerning. I have contacted the company to demand a full refund and am currently waiting for their response. I have also informed my lawyer about the situation.

I will update this review depending on how the company handles my complaint. For now, I strongly advise others to be cautious before using this service.

Great customer support. Orlando has been extremely attentive and helpful.

I tried to get a ik visa and got charged almost 200 dollars! I demand a refund what the hell is this. Scam platform

This Company is not only scammer but its fraudulently advertising CCW’s.
The make you enter SS numbers and all the information to get your
License. They also charge $95 and never send you the application . Ofcourse they will steal your Social Security to sell it.
Do not do business with them.

Try to buy an esta for thr uk & suddenly 180€ was taken of my bank account.

I want my money back!!

Do NOT use this platform! I attempted to buy a UK ETA, which official sources state costs £20.. On Commas’ website, the price displayed was £20. However, after completing the payment, my card was charged a staggering 199 USD —nearly ten times the original amount.

The hidden service fee was never clearly disclosed during checkout. When I reached out to Commas support, they simply washed their hands of the issue and redirected me to a third-party vendor (VisaFi). They operate an extremely deceptive payment flow designed to trick people into paying inflated prices. I have disputed the charge with my bank and reported them. Stay far away!

First class service from Orlando. Was very helpful and answered all my questions. Thank you so much! Highly recommend him.

Scam website.

This company pretends to be the UK government. I tried getting a UK visa and they charged me 199$.. they are fully aware of what they're doing. Please report it to the police.

Luckily Revolut blocked them.

I used VisaFi to submit two UK ETA applications.

During the application process, the only clearly displayed amount was the £20 UK authority fee. At no point was it made sufficiently clear to me that I would ultimately be charged €344.47 for the two applications.

Both ETAs were successfully approved by the UK authorities. However, as soon as I discovered the amount that had been charged, I immediately requested a full refund of the service fees.

VisaFi confirmed by email that my refund request had been successfully submitted and forwarded to their billing team, and that I would receive a response within 5-7 business days.

That deadline has now passed, and despite sending several follow-up emails, I have received absolutely no response or confirmation regarding my refund.

I find this situation extremely frustrating and unacceptable. The way the pricing was presented was far from transparent, and had the total cost of €344.47 been clearly disclosed before I completed the payment, I would never have chosen this service.

I am still requesting a full refund of the €344.47.

I sincerely hope VisaFi/Commas will take this matter seriously and resolve it promptly!

Svindler firma.

Fake / ETA.

Trækker uden godkendelse.

FRAUD SCAM & WORSE A pity there's no way to give zero 🤬. 100% scam for UK ETA - I have a mail saying I've paid 24€29 and it's all OK, and find out that commas has taken 180 € from my account. Am filing a police complaint tomorrow and getting in touch with my worldwide RFI radio contacts so this gets broadcast immediately and others around the globe won't be fooled.

AMAZING EXPERIENCE SO FAR!! The amount of quick support is phenomenal. Today I closed a PIF that would have flopped if I didn’t do it through Commas and their other payment processor options (which I’ve never seen before). I’m going to be fully transitioning from Stripe to Commas now!! Eddie and Nick have been amazing with the support they’ve given me since day one. Truly appreciate the team and platform for sure!!

Very clunky set up. Poor communication. Had a meeting set up with them and they didn't show up on a zoom call. Had to go through customer service just to get another appointment.

I bought an ETA to enter the UK and clicked without noticing on the commas website, the price of the ETA matched the one I was told ( 20 pounds) but after I payed I got charged 179 euros! Such a scam. I reported this and want the overcharged money back! Scammers

my debit card just got charged $35 and i never ised their service or neither i heard their company name. the number i called no one picks up and it goes straight to voice mail.
its a scam be aware

Ive been using Commas for almost a year and they’ve been the best processor to work with!

Was sold on there being a one time only fee of $99.00, and agreed to that to move forward then at the next website level it became apparent there was no way to move forward without agreeing to a monthly subscription fee on top of the $99.00 already paid. I ended the “ride” at that point not wanting to trigger additional charges and tried to request a refund by replying to their email sent to me. My email was not responded to so I started a CC dispute to claw back my initial $99.00 charge.

Commas support team were super helpful, fast responses and thorough with their support tickets. I was able to get my tech issue resolved quickly with their guidance!

Commas is such a well-known company in my world, but they still make the experience feel incredibly personal. I really appreciated being able to have a real conversation, talk through my concerns, and receive a solution quickly. Great customer service and even better communication!