As our new property manager Temi Dairo provided prompt and efficient service. He handled our enquiry in a very timeous and professional manner.
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Leia as opiniões dos outros
I recently resigned my lease with Complete Prime Residential and Saffiya El-Moumane and Temi Dairo have been incredibly helpful in the process. From answering my calls and emails swiftly to pointing m... Ver mais
Chrystalla has been excellent from the start with any issues we have had. The company as a whole has been such a more positive and stress free process compared to our last letting agents which i would... Ver mais
My property Manager safiyya mounmane.she gave us enough support in all through the process . We been staying in the property from an year and want to stay more in the property and she supported us... Ver mais
Informações sobre a empresa
Escrito pela empresa
Complete Prime Residential are leading Lettings & Management Specialists. We provide a bespoke service for thousands of international landlords, while helping secure thousands of rental properties for tenants worldwide. With global expertise, and feet on the ground in London, Manchester, Birmingham, Liverpool, Berlin and Hong Kong, our highly professional team can provide support across thirteen international markets. We offer our expertise as soon as you have purchased your property and will work with you through every point of your investment management cycle, from completion and handover from the developer to furnishings, lettings, and property management. Finally, when it's time to realise your investment potential, we can even help you maximise returns with our resales service based on in-depth market insights. For Tenants: We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently. Our experienced lettings negotiators will guide you through the entire lettings process, from conducting viewings and submitting offers to referencing and preparing your tenancy agreement. Our team of property managers will support you during your tenancy to ensure the best possible experience once your new home has been secured, dealing with your enquiries, and resolving your property maintenance issues around the clock. For Landlords: We usually welcome landlords and real estate investors into our client lifecycle immediately after they have made a purchase - and often in advance of the completion date of the development - which means we can act promptly and efficiently with your lettings process, ensuring we maximise the performance of your residential investment asset. When landlords ask us why we have become one of the leading partners for real estate investors, our answer is simple: it is because we streamline the entire lettings process for you, managing everything from your property handover to any legal documentation you have to prepare before you rent your property. For Buyers and Sellers: Our global residential property experts have access to a network of both local and international homebuyers and investors and are best placed to advise on the sale of your residential investment asset. Our consultants will manage the process from negotiation to completion. Our people are trained and inclined to think beyond the obvious, putting in the hard work takes to find the perfect buyer or achieve the best price for your property. We listen to our customers, and we go the extra mile to make sure we find the right property for our active database of buyers or the best prices for our sellers and investors. Our team of people know their markets well and are experienced, knowledgeable, and passionate about property and property investment.
Informações de contacto
First Floor, 40-42 Charterhouse Street, EC1M 6JN, London, Reino Unido
- +44 (0) 2035519900
- reception@complete-ltd.com
- complete-ltd.com
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very helpfull and quick to reply
It was fast and efficient
It was fast and efficient also Chrystalla did help me out with advancing the apartment move in date and I did need that
Safiyya el moumane has been very…
Safiyya el moumane has been very helpful. and provided quick assistance. we are very happy with her support
Jodie has been a fantastic property…
Jodie has been a fantastic property manager. Her response time is incredibly quick, and she efficiently handles any queries or issues I have. She consistently went above and beyond to ensure everything ran smoothly. Highly recommend Complete Prime Residential.
Excellent service
Excellent service so far! Chrystalla has been very responsive.
Wonderful company to rent from
Wonderful company to rent from. Always happy to help. Quickly get things sorted when needed. I had a couple of property managers in my 3 years in this place and I must say that the most helpful was Safiyya El-Moumane, anything I asked of them they helped me out within a day (if they could) and made this whole process easy so thank you. Would highly recommend complete!
No fuss, take care of everything
Complete made the process as simple and as painless as possible. They've taken care of everything with a minimum of fuss. I couldn't be happier with their support.
I've been working with complete for the…
I've been working with complete for the first time this year and they've been fantastic. Excellent communication, proactive and lovely to deal with.
My property is in good hands.
Great, smooth on-boarding. Thank you for a no-surprise experience, exactly as laid out initially. Costs are reasonable and my property feels in good hands.
Excellent Service and Hassle-Free Experience
I had an excellent experience with Kirsty. The service was professional, and the property was well-maintained with quality furniture. The check-out process was smooth, and they were prompt in assisting with the deposit return. Highly recommend their services!
I would like to thank Michaela Morton…
I would like to thank Michaela Morton (Senior Property Manager) for keeping us updated when to sign the tenancyagreement. After signing the contract, we had an issue with the wrong bay number to park my car. She was so helpful to sort it out. I really appreciate her help and support.
Also, I want to thank Megan Upton for explaining the process before signing the contract.
Had a good experience
Chrystalla is very friendly and she did whatever she could to help us with the property. There was a bit of an issue with the move in date because of third party delay but it was solved as soon as she was back from her holidays.
Excellent service with Chrystalla.
Excellent service with Chrystalla.
I have had all of my issues addressed.
Satisfied with the service.
BAD Experience…
I would like to share my experience with Complete Prime Residential Ltd, and it has been nothing short of disappointing. From the very beginning, I have encountered numerous issues that highlight their lack of professionalism and disregard for tenant rights.
First and foremost, the images they post online are highly misleading and do not accurately reflect the actual condition of the property. This false advertising sets unrealistic expectations and is a major red flag for prospective tenants.
I have been renting through Complete Prime Residential Ltd for the past four months, and since day one, I have reported several repair issues that needed immediate attention. Despite their initial promises to address these concerns, nothing has been done. Every attempt to follow up has been met with excuses or outright refusal to take responsibility. They seem more interested in pleasing the landlord rather than ensuring the property is habitable and safe for tenants.
Furthermore, it is clear that Complete Prime Residential Ltd only acknowledges the landlord's wishes and fails to advocate for the tenants. This lack of support and protection for tenant rights is unacceptable and has caused significant frustration and inconvenience.
In conclusion, I strongly advise against renting through Complete Prime Residential Ltd. Their unprofessionalism, false advertising, and failure to address necessary repairs make them an unreliable and unsatisfactory choice for property management. Tenants deserve better, and unfortunately, this company does not meet even the basic standards of quality service.

Resposta da Complete Prime Residential
Poor service / Not organised
Had a year tenancy in Leeds with property manager Chrsytalla and they didn’t fix a leak for two months, several cancelled appointments, and now have the cheek to charge us for a clean out of our deposit despite damage being caused to the flooring by their late repairs. No empathy in their emails, miscommunication and a lot of effort from our side, I called and at times and was told to email instead, standard corporate copy and paste replies via email, really not a great experience - avoid!

Resposta da Complete Prime Residential
It's been a pleasant experience with…
It's been a pleasant experience with Chrystalla, very informative and helpful.
Gave me peace of mind knowing I'm in good hands.
Its been one year plus with complete…
Its been one year plus with complete ltd and they are very nice specially my property manager Chrystalla Kaila. She is the best person in business and one of most understanding soul I have ever seen. 5/5
Confusion at the last minute meant that…
Confusion at the last minute meant that our application was almost delayed however, Chrystalla Kaila was very helpful in listening to my frustrations and sorting the issue promptly. She has been great throughout the process with her speedy replies and helpful emails. Thanks again!
Chrystalla Kaila is a star
Chrystalla Kaila is a star, she has been able to respond my request with speed and accuracy. She is very kind and patient with client, I highly recommond her service to other clients.
Thank you Chrystalla
Thank you Chrystalla, your hard work and effort have made my experience a very smooth process with a great outcome. Very much appreciated, Daniel.
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