As our new property manager Temi Dairo provided prompt and efficient service. He handled our enquiry in a very timeous and professional manner.
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Leia as opiniões dos outros
I recently resigned my lease with Complete Prime Residential and Saffiya El-Moumane and Temi Dairo have been incredibly helpful in the process. From answering my calls and emails swiftly to pointing m... Ver mais
Chrystalla has been excellent from the start with any issues we have had. The company as a whole has been such a more positive and stress free process compared to our last letting agents which i would... Ver mais
My property Manager safiyya mounmane.she gave us enough support in all through the process . We been staying in the property from an year and want to stay more in the property and she supported us... Ver mais
Informações sobre a empresa
Escrito pela empresa
Complete Prime Residential are leading Lettings & Management Specialists. We provide a bespoke service for thousands of international landlords, while helping secure thousands of rental properties for tenants worldwide. With global expertise, and feet on the ground in London, Manchester, Birmingham, Liverpool, Berlin and Hong Kong, our highly professional team can provide support across thirteen international markets. We offer our expertise as soon as you have purchased your property and will work with you through every point of your investment management cycle, from completion and handover from the developer to furnishings, lettings, and property management. Finally, when it's time to realise your investment potential, we can even help you maximise returns with our resales service based on in-depth market insights. For Tenants: We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently. Our experienced lettings negotiators will guide you through the entire lettings process, from conducting viewings and submitting offers to referencing and preparing your tenancy agreement. Our team of property managers will support you during your tenancy to ensure the best possible experience once your new home has been secured, dealing with your enquiries, and resolving your property maintenance issues around the clock. For Landlords: We usually welcome landlords and real estate investors into our client lifecycle immediately after they have made a purchase - and often in advance of the completion date of the development - which means we can act promptly and efficiently with your lettings process, ensuring we maximise the performance of your residential investment asset. When landlords ask us why we have become one of the leading partners for real estate investors, our answer is simple: it is because we streamline the entire lettings process for you, managing everything from your property handover to any legal documentation you have to prepare before you rent your property. For Buyers and Sellers: Our global residential property experts have access to a network of both local and international homebuyers and investors and are best placed to advise on the sale of your residential investment asset. Our consultants will manage the process from negotiation to completion. Our people are trained and inclined to think beyond the obvious, putting in the hard work takes to find the perfect buyer or achieve the best price for your property. We listen to our customers, and we go the extra mile to make sure we find the right property for our active database of buyers or the best prices for our sellers and investors. Our team of people know their markets well and are experienced, knowledgeable, and passionate about property and property investment.
Informações de contacto
First Floor, 40-42 Charterhouse Street, EC1M 6JN, London, Reino Unido
- +44 (0) 2035519900
- reception@complete-ltd.com
- complete-ltd.com
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Chrystalla has been very helpful
Chrystalla has been very helpful and helped to sort out my bathroom issues very quickly. She kept in touch constantly to ensure I’ve been reached out by the contractor and all the way she ensured that the necessary service was provided on time. Thank you so much!
Complete has made my experience a…
Complete has made my experience a seamless one. Of all the partners that worked to make this happen, Complete and Chrystalla were by far the most responsive and efficient.
Efficient and simply helpful all the…
Efficient and simply helpful all the way from A-Z ! A special mention to Chrystalla who's follow up is what one expects when your going through a leasing process! The complete package!
Chrystalla has been fantastic
Chrystalla has been fantastic. Great communication and very helpful throughout.
Chrystalla was a perfect letting agent!
This is my first time rent the house on sheffield.Chrystalla was perfect as my letting agent. She always answered all of my queries promptly and helped me out the best she could.She was always nothing but professional, friendly and polite!
Recommending Complete Prime as a trusted company to rent a good property
We've been with Complete Prime for about a year now. We rented a property through them in Leeds and are pleased with their services (promptly addressing issues/queries once you've moved in and maintaining a friendly relationship throughout).
Our current property manager, Chrystalla, is professional, dedicated and friendly towards her clients.
I recommend Chrystalla Kaila and Complete Prime for anyone looking to rent a property.
Experience with Complete Prime Residential Ltd
Katie has been so proactive, professional & so helpful from the start of my purchase to the end. She has assisted me & gone above necessary to guide & support me through a stressful process of moving home. She is true asset to Complete Prime Residential Ltd. Thank you Katie !
Shamira Dar - professional and quick
Shamira Dar is very responsive and professional. She protects our interests and her communication is always to the point.
Chrystalla Kaila Was really helpful and…
Chrystalla Kaila Was really helpful and makes our applications awesome, happy to have her as a property manager
amazing
I really appreciated the help i received from one of the team Chrystalla, very friendly and assisted in answering questions that i had. really appreciated it and everything so far has been clear and easy to understand
No Integrity, no ethics and straight up lies
Awful experience with Complete. I felt disrespected, mistreated and quite frankly discriminated against. I would not recommend anyone to ever do business with them. They specialise in managing properties for overseas landlords (mostly in China). Probably have many expat tenants/non British tenants who have no idea what their rights are as a tenant. No customer serice, no integrity and unethical behaviour. I can say with 100% certainty most of the positive reviews are Fake.
EDIT - response to below
Again, these people do not care and provide you with AI generated answers. Worried for all the internationals who will be duped by this agency.

Resposta da Complete Prime Residential
Complete prime residential. Chrystalla Kaila(property manager)
The company and the person in charge are very good and helpful.
Harry Emsall
I recently had the pleasure of working with Harry Emsall to secure my new apartment, and I must say, the experience exceeded all expectations. From start to finish, Harry demonstrated a level of professionalism and dedication that truly sets him apart in the industry.
Harry was exceptionally well-spoken. He communicated clearly and effectively, he was always articulate and professional.
What truly stood out to me was Harry's willingness to go above and beyond to assist me. He was proactive in solving the problems I was facing with referencing and worked tirelessly to ensure that I moved into my apartment in a timely manner. His dedication to customer satisfaction was evident in every interaction, and I am incredibly grateful for his assistance.
I cannot recommend Harry Emsall highly enough. If you're in need of a property agent who is patient, well-spoken, and genuinely committed to helping you find your dream home, look no further. Harry is truly exceptional at what he does, and I am grateful to have had the opportunity to work with him.
Thank you, Harry, for your outstanding service!
Application review
My application process was lengthy only because I had issues with my guarantor providing the information given she was in hospital. However, the team was extremely kind, helpful, and understanding, Kirsty, Harry, Shamira, and everyone else that we spoke with.
The most frustrating part about the application was the good lord agency, which is difficult to contact since all you can do is text them via the chatbot.
Nonetheless, our gratitude mostly goes to Harry. Harry always got the job done. Every time we had an issue, he would follow it up and it would get done in a shorter time. When we had a challenge, he offered us a creative solution. Extremely efficient!
Great reactivity - Grace Baffour Ata
I was contacted immediately after sending email, for my first contact.
The experience with Complete starts well, I hope that will continue that way!
Timely Response and Fast Action on Queries/Complaints
Our experience renting with Complete Ltd has been excellent from past one month since we moved in to the new property. Quick responses to our concerns and friendly office staff have made the process smooth. No major issues encountered yet; would recommend to other professionals. Special thanks to Archie Leadbetter - the property manager, for his timely communication and assistance.
My Complete agent
My Complete agent, Harry Emsall, is very helpful especially he helped me to claim for content insurance compensation when my flat suffered from water leakage. The process lasted for about 1 year and Harry was very patient to contact with the insurance agent again and again. I feel satisfied that i got the compensation finally
Ryan
Ryan Coucill is nice to work with as his emails are always polite - Thank you Ryan
Harry was absolutely fantastic as my…
Harry was absolutely fantastic as my letting agent. He always answered all of my queries promptly and helped me out the best he could.
He was always nothing but professional, friendly and polite!
Excellent service from Harry
I'm a new tenant who just signed the contract. Harry E is my property manager, and he was assisting me through out the application process. He is very helpful service and it was always great communication! Would recommend!
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