Hi I purchased a CEA-40 flashing telephone ringer amplifier/ call alert which rings but does not flash !! I have emailed my complaint 3 times so far but have had no reply. NOT VERY IMPRESSED !!!! MR... Ver mais
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Leia as opiniões dos outros
CEA-40 is an ideal amplifier for by 75%impaired hearing. I have followed instructions and managed even at my senile stage of 90yoa. The company also enable Internet Messages which occur within... Ver mais
A empresa respondeu
Impossible to get hold of after they incorrectly missed half of my order. Phone number on website doesn’t work, emails are left ignored. Still awaiting a response and my full order being sent or parti... Ver mais
This TV cabinet is step above the rest, it came ready built - the quality was clear to see on arrival. I wouldn't think twice about buying from here again, worth every single penny. I spoke to custome... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de variedades
- Loja de acessórios para automóveis
- Computer Desk Store
- Fornecedor de borracha de espuma
- Acessórios para móveis
- Fornecedor de equipamento de telecomunicações
Escrito pela empresa
We are an online retailer of innovative solution products, including various holders and organisation accessories for the home, Rubber foam products for a wide range of issues, telephone ringer alerts and amplifiers, vehicle mats and accessories, through to bespoke furniture and home office desks and more. Our small team offers personable customer service for every individual that shops with us. We live and breathe our products and know them inside out, and we are glad to help.
Informações de contacto
9 Dunnings Bridge Road, L30 6UU, Liverpool, Reino Unido
- 01704822887
- cps@b-2-b.co.uk
- connectedessentials.co.uk
3,1
Aceitável
120 opiniões
Sem histórico recente de solicitação de opiniões
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Hi I purchased a CEA-40 flashing…
Hi I purchased a CEA-40 flashing telephone ringer amplifier/ call alert which rings but does not flash !! I have emailed my complaint 3 times so far but have had no reply. NOT VERY IMPRESSED !!!!
MR D TASKER.
order no 1200
31 de dezembro de 2024
Opinião espontânea
Impossible company to get in touch with. Half my order missing.
Impossible to get hold of after they incorrectly missed half of my order. Phone number on website doesn’t work, emails are left ignored. Still awaiting a response and my full order being sent or partial refund issued but considering they don’t reply not sure how!
20 de junho de 2024
Opinião espontânea
Ordered 3 weeks ago...no product sent!
Ordered 3 weeks ago...no product sent!
3 emails and no response and phone number doesn't work!
THIEVES AND SCAMMERS!
28 de maio de 2024
Opinião espontânea
Ordered an item from this firm
Ordered an item from this firm, Oct.24th. received email stating `its on the way`, never received it, tried to contact them by phone, number not recognised, 2 emails, even wrote to them in Ormskirk, no reply, all in vain. They took payment from my card quick enough, but have refunded nothing. Suggest: "Avoid them like the plague". JDC.
26 de outubro de 2023
Resposta da Connected Essentials
Thank you for your review Usman.
Tind regards
Tom
Excellent product
Excellent product, well made, fits perfectly, reasonable price and delivered quite quickly and on time
22 de agosto de 2023
Resposta da Connected Essentials
Hello Ian, Thank you for taking the time to leave your review. We hope to see you again soon.
Thanks
Tom
Great storage unit
Great storage unit, could do with dividers to help the remotes stand up
11 de julho de 2023
Resposta da Connected Essentials
Hello Nigel,
Thank you for taking the time to leave us a review and your feedback - we will pass this onto our product team for consideration when updating this design.
Kind regards
Tom
Disappointed with delivery time
Disappointed with delivery time. I paid extra to get delivery on the Wednesday . Stayed in all day waiting as we went away Thursday. Finally arrived Saturday!! Can you please refund delivery money thank you
5 de junho de 2023
Resposta da Connected Essentials
Good afternoon Marlene,
Thank you for your review, I am sorry to hear of your delivery experience.
We do not currently offer an option of expadited delivery and our standard delivery lead time is 2-3 days (we despatch all orders the same day if placed byefor 1pm).
I would like to look into the details of your specific case, but we do not seem to have a record of an order matching your name. If you could share details of your order and your concerns by email on support@connectedessentials.co.uk, we will be more than happy to review your order and provide you with further assistance.
I look forward to hearing from you.
Kind regards
Tom
over 3 month wait and item yet to be dispatched - nobody responds to refund request
I ordered some car mats over 3 months ago and they are still yet to be dispatched. No response from seller using 3 different forms of communication attempts
3 de junho de 2023
Opinião espontânea
Resposta da Connected Essentials
Hello Ben,
Thank you for taking the time to leave your review and I am sorry to hear of your bad experience.
I can see that you contacted us last Saturday via our Live Chat where you would have got an auto response advising of our opening hours Monday-Friday. I did respond to you on Monday morning as soon as we got back to the office to explain the Royal Mail situation and offer a resolution, but we have not heard back from you. I hope that you received our further email today (Thursday).
Once again my apologies, I hope to hear from you soon so we can address the matter for you.
Kind regards
Tom
Honestly good
The seller really did kept up to date very honestly with due care.
A big thank you.
The security key box works 100%.
Best Regards.
15 de maio de 2023
Resposta da Connected Essentials
Thank you for your review, I am glad to hear you are happy with your signal blocking box.
We hope to see you again soon.
Kind regards
Tom
Resposta da Connected Essentials
Hello David,
Thank you for your review. Great to hear that you are happy with our CEG-110 Wall mounted Signal Blocker.
Kind regards
Tom
Good service but not 5 stars as use…
Good service but not 5 stars as use Royal Mail for delivery - inevitably (and quite predictably), the item was not delivered as per the indicated schedule.
Otherwise the product itself is good quality.
16 de março de 2023
Resposta da Connected Essentials
Hello Mahomed,
Thank youf or taking the time to leave us review. I am sorry to hear that your item took 3 days to reach you instead of the promised 2.
We parter with majority of the nationwide delivery couriers in the UK and select them carefuly beased on reliability at the time and levels of service in particular areas of the country. We do find in general that Royal Mail deliver the most consistent service, despite the widely known recent challanges within Royal Mail.
Despite our efforts and alternating carriers for optimal service, delays in transit do occur occassionally and are not visible to us immediately. We would always encourage customers to contact us to investigate such issues and expedite deliveries where possible.
If you require any specific assistance please feel free to get in touch with us directly by phone, email or live chat on our website.
Kind regards
Tom
Excellent First Experience
Easy to check out once I had selected one of their innovative products. Swift and secure delivery.
23 de fevereiro de 2023
Resposta da Connected Essentials
Hello Mark,
Thank you for taking the time to review us, thats much appreciated.
We hope to see you again soon.
Thanks
Tom
Solid Customer Service
After a couple of hitches CE provided a solid solution to my problem.
Great customer service and understanding.
(Tom thank you)
23 de janeiro de 2023
Resposta da Connected Essentials
Thank you for your review Simon. I am glad we were able to address your concerns and get you the product you were looking for.
Kind regards
Tom
Extremely happy with the product
Extremely fast delivery.
I am very happy with the product; it's elegant, feels premium to the touch and does the job perfectly.
13 de janeiro de 2023
Resposta da Connected Essentials
Hello Panos,
Thank youf or taking the time to write your review and we appreciate the positive feedback on your CEG-31 Games Console Holder.
We hope to see you again in the near future.
Kind regards
Tom
Resposta da Connected Essentials
Thank you very much for your review, we look forward to seeing you again soon.
Kind regards
Tom
Took longer than I anticipated but…
Took longer than I anticipated but worth the wait! Remotes all sorted and longer falling off my bedside table.
20 de dezembro de 2022
Resposta da Connected Essentials
Hello Susie,
Thank you for your review. We know your preorder took slightly longer than expected and hope we were able to answer all your concerns when we spoke.
Great to hear that your Wall Remote Holder is doing its job and keeping your controllers safe and organised.
Kind regards
Tom
Very happy with products purchased
Very happy with products purchased . Good quality and value for money.
10 de dezembro de 2022
Resposta da Connected Essentials
Hello Mrs Reid,
Thank you for taking the time to write your review. Great to hear that you are pleased with the Remote Control Holders you purchased.
We hope to see you in our store again soon.
Kind regards
Tom
Good communication and delivery on…
Good communication and delivery on schedule. In fact, brilliant communication. I emailed and an actual person responded within minutes. I will use again if need arises. Thankyou
7 de outubro de 2022
Resposta da Connected Essentials
Thank you for your excellent review. I am glad we were able to help with your delivery query when you contacted us. We look forward to seeing you in our store again.
Thanks
Tom
Excellent service
11 de setembro de 2022
Resposta da Connected Essentials
Thank you for your review Adam, we hope to see you again soon.
Thanks
Tom
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