MedicAirOpiniões 

128
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These are the best air purifiers ever. They help me survive in mouldy conditions at home and make the air feel and smell so much cleaner. The medicair mini is really powerful and honestly I cannot liv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I use the Medicair Mini Pro purifier in my 3d printing business. Did a lot of research and have been using for 6 months now. The air is clean, breathable and healthy. It has resolved health issues i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We are delighted we choose the Medicair product. It does what it says on the tin. Our units constantly monitor and clean the air that we all breath in using both HEPA filters and UV Lighting as reco... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

MiniPro is well designed, setup is straight forward and runs very quietly on low fan settings. Ringing Medicair for advice before purchase wes really helpful, and the UK base provided clear answers. M... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Distribuidor de ar filtrado
  2. Serviço de empresa para empresa
  3. Loja de dispositivos electrónicos
  4. Fornecedor de artigos hospitalares
  5. Fornecedor de material para escritório
  6. Grossista de materiais para escritório

Sobre MedicAir

Escrito pela empresa

UK's Top-Rated Medical-Grade Air Purifiers

Who We Are

A UK-based company established by a team of medical professionals, employing advanced medical-grade purification and filtration technology in air purifier to make the indoor air safer to breathe in.

Medical-Grade Air Purification

Our advanced air purifiers feature HEPA-13/14 filters and safe UV technology to effectively remove VOCs, pollen, mould, allergens and 99.99% of viruses and bacteria.

Verified Trust

MedicAir® air purifiers are Independently tested by globally accredited labs like intertek, crem co. and airmid health group.

Customer Service

Our dedicated support team is available to assist you with any question or concerns you may have regarding the products, orders or after-sales support.

Guarantee

Our air purifiers come with a satisfaction guarantee and a warranty of up to 3 years, ensuring long-term protection and peace of mind for our customers.


About MedicAir

Visit Website Shop Pro Mini Shop Pro Shop The Category Call Now Contact Us

About Us

MedicAir®, a UK-based company established by a team of medical professionals, employs advanced medical-grade purification and filtration technology.

MedicAir® solutions have aided numerous businesses, healthcare facilities, and individuals in minimizing the risks associated with indoor air pollutants, ensuring a breath of fresher air.

MedicAir® air purifiers are Independently tested by globally accredited labs and are a trusted choice for leading healthcare facilities worldwide.

MedicAir's Guarantee of 99.99% Air Sterilisation

At MedicAir we pride ourselves on our medical-grade air purifiers, ensuring cleaner and safer indoor air!

At MedicAir we pride ourselves on our medical-grade air purifiers, ensuring cleaner and safer indoor air!

All our air purifiers are made to ensure medical-grade air purification in your indoor spaces by removing 99.99% viruses & bacteria and mould spores as small as 0.1 microns with our latest HEPA-13/14 filters and safe UV technology.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(128)

30 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

These are the best air purifiers ever

These are the best air purifiers ever. They help me survive in mouldy conditions at home and make the air feel and smell so much cleaner. The medicair mini is really powerful and honestly I cannot live without it. I wouold recommend to anyone with MCAS or any allergies as it is so uch better than any other air purifier I have tried (a lot!). Additionally, Steve has been the loveliest supportive person to me whilst I am going through this and he has never hesitated to help me with whatever I need, even when it is urgent. This is an amazing company run by genuine caring people and I wish every doctors surgery and waiting room and shop had their air purifiers! I have been using these air purifiers for 2.5 years now and I will never regret it.

7 de maio de 2026
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for this, it genuinely means a lot to the whole team.

Living with MCAS is relentless and knowing that the Pro Mini has made a real difference to your daily life over the past two and a half years is exactly why we do what we do. Reviews like yours remind us that clean air isn't a luxury, for many people it's essential.

Steve will be thrilled to see this. He's a real credit to MedicAir and we are lucky to have him.

Thank you for recommending us so warmly and for sticking with us. We're not going anywhere.

Classificada 3 em 5 estrelas

Good product, some caveats

In summary, this air purifier (mini) gets a couple of the most important things right: 1) a real HEPA14 filter, as far as I can tell; 2) quiet operation suitable for overnight use in the bedroom.

However, where two stars become deductible is due to the following:

1) a general feeling of cheapness in the overall construction of the unit - cheap plastic everywhere, even the basic electronic sounds it produces with every tap sound cheap and distorted;

2) the accompanying app has not been updated for over one year since I have owned the unit. It is poorly designed. In reality I only ever use it to turn the unit on/off when I’m already in bed.

3) the unit makes a weird noise when turned off. This can only be heard when placing your ear very closely to the unit while in a quiet room. Therefore, it does not bother anyone, nor does it seem to have an adverse effect on the operation of the unit. Just thought you should know.

3) For all the above reasons, the unit loses in overall value for money due to its price point.

And a kind request: Please update the app to allow Sleep Mode (no lights) to be used in Speed 2 (not just Speed 1, which is too low). Also, please allow a fan setting between 1 and 2, that wohld really help.

All this said, the unit is good enough and I hope it will stand the test of time. It’s too early to say at this point.

NB: Before this unit, I owned a Mila unit (brand from Hong Kong). It was not as expensive, with a fantastic app and more compact design. However, when the electronic controller of the unit suddenly died, days after expiry of the warranty, the company abandoned me and their product. That’s what led me to try Medicair. Hope I made the right decision.

1 de junho de 2026
logótipo da MedicAir

Resposta da MedicAir

Thank you for such a detailed and honest review Alex, this is exactly the kind of feedback that's useful to us.

Really glad the HEPA 14 filtration and quiet overnight performance are doing what they should. Those are the two things we won't compromise on, so it's good to hear them confirmed in real-world use.

On the app, in case you were not aware, there are actually two: the MedicAir App (on/off, speed control) and the MedicAir Data App, which gives you live indoor air quality readings from the unit's onboard sensors, scheduling capability and use through Amazon Alexa and Google Assistant. Worth downloading both if you haven't already.

On build quality, the Pro Mini is engineered to put clinical-grade H14 filtration at an accessible price point and lightness to allow easy movement around your home with you.

On longevity and support, your experience with your previous unit being abandoned is exactly what we built MedicAir to be the alternative to. We're not going anywhere. If anything needs attention at any point, come to us directly at hello@medicair.co.uk and we'll sort it.

Classificada 5 em 5 estrelas

excellent service

I ordered online, but had to call customer services, great service, couldn't have been more helpful, order arrived next day, easy to set up and work, all round excellent machine and service

28 de maio de 2026
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for this lovely review! We're delighted the team could help and that your unit arrived quickly and was easy to set up. Enjoy the cleaner air and please don't hesitate to reach out if you ever need anything else. Welcome to MedicAir!

Classificada 5 em 5 estrelas

Excellent product delivered swiftly.

Excellent product delivered swiftly.

15 de abril de 2026
logótipo da MedicAir

Resposta da MedicAir

Hi Richard, many thanks for the five-star review! We’re chuffed to hear you're happy with your MedicAir unit and our speedy delivery. We pride ourselves on getting medical-grade protection to our customers as quickly as possible. Enjoy the fresh air and thanks for choosing MedicAir!

Classificada 5 em 5 estrelas

I want to thank Medic Air and in…

I want to thank Medic Air and in particular Steve Dannatt for the incredible support, wisdom and patience they have shown my family and I.
Due to my sons health we decided to try using one of the Medic Air units. Steve explained everything in important detail to me-he answered my many questions kindly and clearly. He organised increddibly fast delivery because of my sons increasing asthma symptoms.
After weeks of my son coughing- the first night we used the air purifier he slept though without coughing. Of course its not a miracle cure and we know that. But whats been fascinating and incredibly supportive is that the machine has alerted us to bigger issues- the readings have been high for us and we have been able to work out which rooms are worse the others.
With use (when machine is on) the rooms feel so different- the air feels lighter and cleaner. Its so obvious ad my sons symptoms less. And we can see that with it on it is much safer for my son.
But I particulaly want to say thank you to Steve who has been on the other end of the phone any time we have needed advice and going way beyond to support us in trying to make our house environment safer for my son.
THANK YOU SO MUCH.
Completely worth the money and i want more!

18 de abril de 2026
Opinião espontânea
logótipo da MedicAir

Resposta da MedicAir

Thank you for this incredibly moving review. We are thrilled to hear that your son is finally sleeping peacefully, there’s nothing more rewarding than knowing our technology provides that kind of relief for a family.

Steve is an absolute credit to our team and I will make sure your kind words reach him personally. His dedication to supporting families with patience and wisdom is exactly what MedicAir stands for. It’s also fantastic to hear how the sensors helped you uncover hidden air quality issues, truly making the invisible visible.

Classificada 5 em 5 estrelas

marvellous device

I bought this just before Easter I was suffering with breathing problems due to the smoke and acrid smell from the kitchen below my bedroom. I know it’s working because to test it out to demonstrate its ability ilit a bonfire under my window smoke came in making the device go on full alter by showing the red sensor bar I shut the window and put it on full blast and within around 20 minutes the smoke smell had gone and device returned back to green indicating clear air again. I know it’s considered but you can’t put a price on your health also my sinuses have cleared I received excellent help from Steve in sales he was very helpful and knowledgeable would highly recommend this firm Dianex

8 de abril de 2026
Opinião espontânea
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for the 5-star review Diane! While the bonfire test was certainly a bold move, we’re thrilled it demonstrated exactly how responsive our ReAKT technology is. Seeing that sensor bar shift from red to green in just 20 minutes is the ultimate proof that your air is being cleaned to a clinical grade.

It’s even more rewarding to hear about your improved breathing and cleared sinuses. You’re absolutely right, you truly cannot put a price on your health. I’ll be sure to pass your lovely feedback to Steve; he’ll be delighted he could help.

Classificada 1 em 5 estrelas

I looked at several purifiers and…

I looked at several purifiers and rejected ones that had costly replacement filters (over £100) I specifically asked if they would be increasing the price of the subscription service which was £65 every 9 months which I planned to start after about a year when filter light came on to replace. I was told the following- I can guarantee availability for years to come as we have only just released the latest version.
Price wise I cannot guarantee this as it depends on the price to make them. The subscription
price has not changed in several years and there is currently no need to increase the price.
With this information I was under the impression it would be a few years til an increase so 1 year later I look to start the subscription only to find it has increased by £44 and now costs £109!!! Apparently this increased just a couple of weeks ago on the 1st March 2026! No email or message to warn us despite having our email and phone numbers. When I expressed disappointment I was told 'sorry you feel that way etc. I replied that a warning email of the huge price increase would of been appreciated but was ignored after that. Very disappointed and wish I hadn't bought the machine!
Its hard to tell if it makes any difference using it and it is extremely loud! Unsure why it states 'whisper quiet'!

16 de março de 2026
Opinião espontânea
logótipo da MedicAir

Resposta da MedicAir

Dear Danielle,

Thank you for sharing your feedback. We are genuinely sorry to hear of your disappointment regarding the recent price adjustment for our replacement filters, as our goal is always to provide a transparent and high quality service.

To provide some context, the conversation you referenced took place over a year ago. At that time, we were proud to have maintained our subscription pricing for several years. However, like many UK-based businesses, we have recently been hit by a perfect storm of external cost increases that, unfortunately, reached a point where they could no longer be absorbed.

Since your initial enquiry, there have been significant shifts in the economic landscape, including:

• Increased Employer National Insurance: Rising operational costs for our UK-based team.
• Manufacturing & Raw Materials: The high-grade HEPA 13/14 and Activated Carbon used in our filters have seen sharp global price increases.
• Logistics & Freight: International shipping and fuel surcharges have risen substantially over the last 12 months.

Regarding the lack of notification, as you were not yet an active subscriber to the service, you would not have received the price update alerts sent to our existing subscription base. We understand that seeing a jump from £65 to £109 is frustrating; however, this new price reflects the reality of delivering medical-grade components in 2026 while maintaining our commitment to quality. Even at this new rate, we remain competitive for the volume of carbon and medical-grade HEPA provided compared to other clinical-level systems.

In terms of performance and noise, MedicAir units are high capacity, medical-grade machines designed to clean the air at a clinical standard used by the NHS. When running on higher settings to clear pollutants quickly, the fan is powerful, though on lower settings or sleep mode, it is designed to be as quiet as possible. The difference the machine makes is often invisible to the eye (removing microscopic pathogens and gases) but can be tracked in real-time via the laser sensor display on the unit.

Classificada 5 em 5 estrelas

Great product. MedicAir filter

Great product and speedy delivery.

11 de fevereiro de 2026
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for the 5 star review! We’re thrilled to hear you’re happy with your MedicAir and that our delivery team got it to you so quickly. Providing top tier air purification alongside excellent service is our priority. Enjoy your clean air and thank you for choosing MedicAir.

Classificada 5 em 5 estrelas

Excellent …

It does a really good job with all sorts of particals in the air . It gives me peace of mind knowing this due to my illness

11 de fevereiro de 2026
logótipo da MedicAir

Resposta da MedicAir

Thank you for your 5-star review! We are delighted to hear that MedicAir provides you with much needed peace of mind. Knowing our medical grade filtration helps protect your health against airborne particles is exactly why we do what we do. Wishing you continued wellness and comfort.

Classificada 5 em 5 estrelas

An absolute God send

Medicair was recommended to me by a friend who raved about them to assist with allergies. And boy was she right! Since receiving my Medicaid minipro, my son's symptoms for chronic and debilitating allergies have been significantly reduced and I put it all down to this air filter. It has really been a God send and the subscription for filters is a really easy option. Finally the kind and patient support received when I did not read the instructions about a reset after filter change was exceptional. I would highly recommend the unit and this company. Very impressive.

7 de janeiro de 2026
logótipo da MedicAir

Resposta da MedicAir

Thank you for your review! We are delighted the MedicAir® Pro Mini has helped alleviate your son’s debilitating allergies. We strive to make maintenance hassle-free through our filter subscriptions and pride ourselves on providing kind and patient support whenever you need a helping hand . It is wonderful to hear we were recommended by a friend, word-of-mouth means everything to our team.

Classificada 5 em 5 estrelas

With my new air filter from MedicAir it…

With my new air filter from MedicAir it is continuing to supply clean fresh air .
It helps cut down on allergies

8 de janeiro de 2026
logótipo da MedicAir

Resposta da MedicAir

Many thanks for your kind review. We are so pleased you are happy with your MedicAir and you are feeling the relief from allergies. If you need any assistance, just let us know.

Classificada 5 em 5 estrelas

Excellent product and excellent…

Excellent product and excellent customer service. Expensive but worth it.

6 de janeiro de 2026
Opinião espontânea
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for the 5-star review. We’re thrilled to hear you’re enjoying both our product and service. We understand that our pricing represents a significant investment, so it’s wonderful to know you find the quality truly worth it. Your support means the world to our team.

Classificada 5 em 5 estrelas

Excellent product Excellent service

Excellent product Excellent service

19 de dezembro de 2025
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for the 5-star rating. We are thrilled to hear that you enjoyed both our products and the service provided by our team. Delivering excellence is always our top priority and your feedback truly motivates us. We look forward to serving you again very soon!

Classificada 5 em 5 estrelas

Great company to deal with and good…

Great company to deal with and good quality products

16 de dezembro de 2025
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for the 5-star review. We’re thrilled to hear you had a great experience with our team and are enjoying the quality of our products. Providing top-tier service is our priority and your feedback truly makes our day. We look forward to seeing you again soon!

Classificada 5 em 5 estrelas

Dont delay. Gat cleaned air today!

I own/use 2x Medicair Mini’s in my home and have filtered replaced on a subscription. As an immunocompromised person whose small grandchildren are often in situ due to family circumstances, these hospital grade air cleaning systems are essentially an essential acting as a form of self care & self preservation the UV and PM.2 filtration protecting me from the endless viruses they relentlessly bring into my former safe space (eg my home! ) from which I cannot protect myself . These work away quietly in the background monitoring the air quality and are very sensitive in moments picking up the slightest change or presence of contaminants- even a scented candle, or after I’ve spayed the shower cubicle in another room!

Great company. Always helpful when advice needed.

3 de dezembro de 2025
logótipo da MedicAir

Resposta da MedicAir

Hi Deeyon,

Thank you so much for sharing your experience. We are incredibly touched to hear that our MedicAir Pro Mini units have helped restore your home as a "safe space."

Protecting those who are immunocompromised is at the core of our mission. It is wonderful to know that our UV and PM2.5 filtration provides you with the peace of mind needed to enjoy time with your grandchildren. We are also glad you’ve noticed the high sensitivity of the sensors, they truly are designed to catch even the smallest changes in air quality!

Thank you for being a valued customer.

Classificada 5 em 5 estrelas

Was it serendipity

Was it serendipity, or was it my visit to the local A&E that began my relationship with MedicAir? I’ve used air purifiers for many years, and the technology has advanced greatly since my first one.

Because I have chemical sensitivities and allergies, I decided to try the MedicAir Pro-Mini. After getting through my first season of agrochemical spraying in the area, I noticed a definite improvement — enough to convince me to buy a second unit.

Later, after another trip to A&E, I caught a bout of COVID-19. Thanks to the purifier’s filtration and UVC system, no one else in my household became ill.

Most recently, I’ve added a third unit to the collection — a decision that truly speaks for itself.

25 de novembro de 2025
logótipo da MedicAir

Resposta da MedicAir

Thank you, Robert, for such a thoughtful and powerful review. We’re truly grateful you shared your journey and trusted MedicAir during some very challenging moments. Hearing that the Pro Mini made a noticeable difference during agrochemical spraying season, and later helped protect your household during COVID-19, means a great deal to our whole team. Your decision to add not just a second, but a third unit is the highest compliment we could receive. We’re proud to support you in managing chemical sensitivities and allergies, and we wish you continued health and peace of mind with MedicAir.

Classificada 5 em 5 estrelas

Cost effective mould management.

I have a mould issue in my house which I can’t afford to resolve straight away so I’ve made safe areas which these machines are a cost effective way of managing. I have two machines and I’m now recovering after 6 months of breathing issues, it can’t be proved and doesn’t cure the problem but now I’m able to remove the mould using proper PPE in a cost effective way.

14 de novembro de 2025
logótipo da MedicAir

Resposta da MedicAir

Thank you so much for your 5-star review. We’re genuinely moved to hear our units have helped create safe breathing spaces and are supporting your recovery. It’s exactly why we do this. While the machines can’t fix the mould itself, knowing they’ve given you relief and control means the world to us. If you ever need advice, extra filters, or just a chat, we are always here. Wishing you continued improvement and cleaner air ahead!

Classificada 5 em 5 estrelas

I can never fault Medicair

I can never fault Medicair, our delivery went missing & Steve done his upmost to send a replacement & kept me updated. Excellent customer service.

29 de outubro de 2025
logótipo da MedicAir

Resposta da MedicAir

Thank you, Melissa, for your 5-star review. We’re so pleased Steve could sort everything quickly and keep you updated. Your kind words mean the world to us! Any future needs, just drop us a line.

Classificada 5 em 5 estrelas

Some of the friendliest costumer…

Some of the friendliest costumer service and the cleanest air.

17 de outubro de 2025
logótipo da MedicAir

Resposta da MedicAir

Thank you, David, for your brilliant 5-star review! We’re thrilled you experienced our friendly customer service and the cleanest air with MedicAir. For any future needs, please reach out to us.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais