I've been a ConnecTen customer for several years now. I have always received great service, including today, when Edgar helped me change my plan. It's nice to be able to reach a real human who is... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have traveled from Montana to Maine and have had nothing but great service, if I find myself in an area where i weak signal I call customer supposrt and they find the strongest signal and gets my mo... Ver mais
My Internet service is not always the best. It should be but one thing that is always the best is customer service!! I never have to wait always talk to a real person and always recommend Connecten fo... Ver mais
I've been using the internet on the road about a year now and with all three cell service options it has worked very well. Every time I move to a new location a quick email and in minutes it's updated... Ver mais
Informações sobre a empresa
Escrito pela empresa
We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
Informações de contacto
1620 US-22 suite 325, Union, 07083, New Jersey, Estados Unidos da América
- 737-310-1010
- support@connecteninternet.com
- connecteninternet.com
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I absolutely love my ConnecTen…
I absolutely love my ConnecTen internet! I am a full-time van lifer YouTube content creator and I believe this is a must-have. I keep it inside my vehicle at all times and don't have to put it out on the ground. That means if I need to get up and go I just leave. If I need to use internet I can use it at any time. It uses hardly any power off of my solar so I absolutely love that part. It is small and convenient and absolutely needed if you use internet on the road.
Always great service and fast response
Always great service and fast response. Any of the staff is quick to help and very knowledgable - Jasper, Rochelle and yes, Tyler - all experts that care about the customer and the service provided to us.
Ten in My Book
Whenever I have a problem, which is very rare, ConnectTen is there to make adjustments. A simple email, and I receive prompt, responsive, and courteous service.
I've never had a company call me so…
I've never had a company call me so many times throughout the year to check if everything is going well and fill me in on all the things I might have missed out on because I'm so busy on a daily basis so I just wanted to take a minute and thank connect 10
We have been very happy with Connecten…
We have been very happy with Connecten and have used them for the past 2 years of traveling full time. I sometimes need to contact them to "reboot" our router when we travel to a new campground, but I have contacted them through the chat feature on the website and have always gotten a quick response and a cheerful consultant to assist me. Jasper assisted today and he was awesome!
On our last stop we were told that the campground had absolutly NO internet, so on our first night we tried and tried but could not connect at all. I chatted with Areeba the next day and she confirmed that we were in an area where internet was pretty much non-existant. Well, whatever she did worked because we had decent internet from that day for our total stay! I always promote Connecten when someone on Facebook is looking for a service other than Starlink. We are happy campers! Thanks Connecten!
The Best in Customer Service
In this day and age, it is indeed refreshing to do business with a company that is so responsive to customer needs and inquiries. Tyler and Angel are the very best in customer service. Connecten Internet has no problem with customer suspension of services for the months whenever you aren't using your RV. I seriously doubt that you will find this elsewhere. I highly recommend them.
Tracy answered all my questions in a…
Tracy answered all my questions in a prompt and efficient manner. It was a pleasure to work with someone who was patient and knew their job
Done a live chat with Angel
Done a live chat with Angel. Service was running slow. We had consumed all of our plan data. Angel was able to upgrade us to the next plan in minutes and had up surfing the net again.
I was having poor network speed with…
I was having poor network speed with the network my router was set to but Tracy was quick to answer my chat and got it switched to a different network. Now it's lighting fast!
Avoid This Service!!
I’ll start with this first. According to my experience over a 2 month period, this service has been spotty, unreliable and extremely frustrating. Over the last 2 weeks I’ve been back home in my driveway in my RV and Verizon, T-Mobile and AT&T all have very good signals here. Yet Connected can’t seem to stay connected. It works for a couple hours then it doesn’t. I call customer service, an hour later it works and then the next day it’s the same thing again. Completely unreliable for someone that uses internet for work. I spent more time on the phone with Connecten than actually being connected to the internet. Keep in mind that I have their highest tier service at $120/month and spent over $400 to get the service and their router.
Last night, the service was out again (as it usually was around 6-7pm) and after speaking with someone at Connecten I was told that there is some major issue that they are trying to resolve. I let it go until the morning, thinking they will solve the problem by then. Nope, it is still not working. After calling Connecten and speaking to „Jasper”, he wasn’t thrilled with my frustration and simply hung up on me. Great customer service Jasper!
Please stay away from this company, it is great when it works but much of the time it doesn’t’t and you’ll spend a lot of time being frustrated and calling the company. Now I’m convinced that most, if not all of those glowing 5 star reviews for them were paid sponsorships. Read the negative reviews and you’ll see that they all have the same issues. This company is a disaster.
We have used Connecten for years on the…
We have used Connecten for years on the road in our RV, its always been a great service and their Chat Reps are amazing especially Angel!
Jasper was a great help
Jasper was a great help. He rebooted our modem, and we were up and running in a half hour.
I love Connecten
I love Connecten! I have been using it for almost 1 year and travel full time. When I get to a new area,I call the service number and their helpful agent scans my router for the best service. No hassle! I have spoken to Angel several times, she is knowledgeable and polite! Thanks for all your help!
I live in my RV and needed reliable…
I live in my RV and needed reliable internet. ConnecTen has been everything I need. Fast internet for streaming and downloading. Ability to change carriers was a game changer.
ConnecTen and Tyler make it easy
ConnecTen and Tyler are so easy to work with. We have had our service now for a year and having the various cell data services available is huge. When I talk to Tyler about anything we need it's like dealing with your family..in a GOOD way!
Tyler is exceptionally knowledgeable &…
Tyler is exceptionally knowledgeable & helpful with new information & additions to our account. Very pleased with both ends of our service.
ConnecTen internet was what I needed…
ConnecTen internet was what I needed and it had been a life saver for me because Of the help I need with the internet trying to take care of two disable people I Love it.
Fantastic service as well as customer…
Fantastic service as well as customer support and sales!
ConnecTen is the best
ConnecTen is the best! They are available 24/7 and I have never had a bad experience! I have had great interactions with Angel, Mysti and Jasper! Everyone has been so friendly, responsive and quick to resolve the issue. 10/10 from me
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