I've been a ConnecTen customer for several years now. I have always received great service, including today, when Edgar helped me change my plan. It's nice to be able to reach a real human who is... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have traveled from Montana to Maine and have had nothing but great service, if I find myself in an area where i weak signal I call customer supposrt and they find the strongest signal and gets my mo... Ver mais
My Internet service is not always the best. It should be but one thing that is always the best is customer service!! I never have to wait always talk to a real person and always recommend Connecten fo... Ver mais
I've been using the internet on the road about a year now and with all three cell service options it has worked very well. Every time I move to a new location a quick email and in minutes it's updated... Ver mais
Informações sobre a empresa
Escrito pela empresa
We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
Informações de contacto
1620 US-22 suite 325, Union, 07083, New Jersey, Estados Unidos da América
- 737-310-1010
- support@connecteninternet.com
- connecteninternet.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love this internet
Love this internet. We went full time in August started in northern NY went all the way down to FL and across to NM. Its been perfect! Evertine we had spotty service id call up and they would handle it no questions asked. Best Bangalore for my buck without having to give into the big bad company.
Connecten is worth the money!!!
Jasper is the greatest person to connect with when you have a problem!!!! She works her magic every time!!!!
My experience with Tylor
My experience with Tylor is awesome and service is also service. And when you call or email that you have problem they get to you in 2 minutes. Im very happy with the service
1st of all they answer calls right…
1st of all they answer calls right away,everytime I have called a simple question and puts you right thru .on this occasion I spoke with Angel who got me going with the connection as RVers we travel to different areas so connection can be spotty,The service has been great by Connecten please dont change a thing Thanks again Ric
Amazing service
Amazing service, we notice all day that our connections where slow to the awful just sit and spin. Once I connected via chat, love this feature she was able to look at our account and saw the issue. Corrected it and back up and running. This is the seconded time that Angel has helped us when we had speed issues, amazing at diagnosing the issue.
Jasper led me to the information I…
Jasper led me to the information I needed to change my password and it was simple and quick. Jasper was right there answered all my questions. Perfect. Thank you
Angel
Angel, is great to work with. She helped ys out by changing the service provider so we could get a better signal.
Happy customer
Quick reponse times. Problems solved in a reasonable time frame. Always pleasant & positive attitudes from everyone with Connecten.
Superb
We use this internet seasonally out at our camper and it’s nothing short of amazing! We have no problem suspending it for the off season and restarting it when camping starts again. I cannot express the amazing customer service we always receive! Any problems we have are immediately addressed and followed up on. Angel is always on top of it all.
Couldn't be better service
Couldn't be better service, no matter time of day or day of week.
Great Support
Tyler is always very helpful and Connecten is great for RV travelers.The setup was very easy, thanks to Tyler! He responds quickly to connection issues when you are traveling and you are up and running in no time!
Tyler is great about letting me know…
Tyler is great about letting me know about the services his company offers. He always is giving me ways to save money.
Tyler is the BEST!
Tyler is the BEST!! He made sure we were up to date on all the new services. Connecten has been great and has made it possible to travel and work remote!
great customer service
We are new to Connecten, and so far it has been pretty easy to use. I had a weird instance where my router decided to change its name to the default, but it kept the password I set originally. I chatted with Tracy G, and she was awesome and got me all fixed up. Speeds have been usable so far, but time will tell!
Rochelle to the rescue
Rochelle has always been quick to respond, helpful and checks everything.
Excellent customer service and great wifi even in difficult areas.
Texted on a Sunday evening to see if a…
Texted on a Sunday evening to see if a better connection was available. Within seconds Angel responded and found me the best carrier for my area.
Connecten has got your back.
Thanks so much!!
Great internet connection everywhere…
Great internet connection everywhere I’ve been
It does not do much for me - POSITIVE UPDATE - WORKS WELL!
It does not do much for me. My appliances have a difficult or non-existent connection experience. I have the 4g router. If I connect with my computer and test it, it measures a reasonable speed. But after connecting, things are less than stellar. Tech support gives it their best effort though.
UPDATE - After working with the Tech Support team (Angel has been great and well as the others), we came to the conclusion that I needed a different model of router. I went with the upgrade router and couldn't be happier. All my old technology now connects with the router and I no longer have the streaming pauses. As mentioned, the support staff as well as the sales team have been fantastic to work with. I truly believe that no matter who you work with at ConnecTen, the experience will be great. So, I move my experience grade from a 3 to a 5. I'm a happy customer of ConnecTen. Woohoo, surfing away.
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