I've been a ConnecTen customer for several years now. I have always received great service, including today, when Edgar helped me change my plan. It's nice to be able to reach a real human who is... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have traveled from Montana to Maine and have had nothing but great service, if I find myself in an area where i weak signal I call customer supposrt and they find the strongest signal and gets my mo... Ver mais
My Internet service is not always the best. It should be but one thing that is always the best is customer service!! I never have to wait always talk to a real person and always recommend Connecten fo... Ver mais
I've been using the internet on the road about a year now and with all three cell service options it has worked very well. Every time I move to a new location a quick email and in minutes it's updated... Ver mais
Informações sobre a empresa
Escrito pela empresa
We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
Informações de contacto
1620 US-22 suite 325, Union, 07083, New Jersey, Estados Unidos da América
- 737-310-1010
- support@connecteninternet.com
- connecteninternet.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My experience has been pretty good…
My experience has been pretty good everyone i’ve talked to has been very helpful especially angel! i will definetly be using them in the future
Excellent Customer Service
Every time I reach out to ConnecTen, it's a great experience. Rochelle helped me square away a billing issue and made sure I understood their policies completely. She is always very kind and compassionate. After being certain my issue was handled properly and I was satisfied, she introduced me to their TV service! I wanted more information, and Bill gave me a call to further explain what is offered. Bill fully explained their offer, and how it would work. He was also very kind, and informative! I am so grateful to be a customer with them. Every person I have been in contact with so far has been incredibly kind, knowledgeable, and personable. I do not feel like an account to them. I feel like a person of value to this company.
Tyler and the Conncten team are…
Tyler and the Conncten team are proficient and helpful.
Connect 10 worked very well for Us
Connect 10 worked very well for Us. Tyler and the other support staff did an excellent job of following up and making sure everything worked for us. I would choose them again if starting over.
Great service
Very satisfied with the customer support for Connecten Internet. We are on the road traveling and have had a couple of issues with our internet speed not being sufficient for streaming services. With just opening a live chat on their website, Angel had us up and running in no time with a better connection. Only takes about 10 to 20 minutes to resolve the issue.
Angel was very helpful and the question…
Angel was very helpful and the question was answered in a quickly manner and very polite
Have been using Connecten service for…Total Internet Solution
Have been using Connecten service for several years and have been satisfied overall. Had my first issue with my modem. I called customer service line and reached a human within one prompt. Tech support staff were very friendly and they had my issue resolved very quickly.
I recently signed up for their home…
I recently signed up for their home plan and appreciated the opportunity to use all three carriers for two weeks before making a final decision on which carrier to lock in after the trial period. That flexibility was a great feature. While I wish there were no $10 fee each time I want to switch carriers afterward, it is ultimately not a major concern. Overall, I would recommend this company to others.
Tyler is a great service rep
Tyler is a great service rep. He is personable and can easily relate and understand what is being discussed. He goes out of his way to stay on top of changes and issues that his customers need to know about. I wish more service reps were like him.

Resposta da ConnecTen Internet
Angel has always been great!!!
Angel has always been great! Whenever I land somewhere, she is quick to get me connected to the best cell tower nearest me. Sometimes, I hear people complaining about the wifi service at campgrounds. I tell campers who complained that they should get Connecten. It's so reliable and for it's price point, you get what you are paying for. Totally worth it!!!

Resposta da ConnecTen Internet
Great internet, great service!
ConneTen internet service has served me well. Internet service can be frustrating. I travel for work and have always struggled finding an internet service that worked WELL everywhere. ConnecTen literally works everywhere I have been, which is all over the US. When it hasn’t worked great I simply get on the 24/7 chat and one of the customer service agents links to my router and fixes the problem, and they get it right every time. Tyler has been fantastic to do business with. He’s clear, quick, friendly, and always looking out for his customers! HIGHLY recommend this service!

Resposta da ConnecTen Internet
Customer Service at this company is…
Customer Service at this company is outstanding! Angel provides excellent assistance. Very happy with this company and the service.

Resposta da ConnecTen Internet
Excellent customer service and…
Excellent customer service and technical support. Angel, with technical support, has been so helpful, with any issues that may arise. WiFi service is great and I am in an extremely rural and wooded area. Would definitely recommend Connecten to anyone needing WiFi in the wild.

Resposta da ConnecTen Internet
Called to get our location updated
Called to get our location updated. Answered phone quickly and got us right fixed up

Resposta da ConnecTen Internet
We have used our cell phones for…
We have used our cell phones for everything in our RV travels. Often it was very frustrating. And forget about streaming.
Connecten solved the problems. Having a solution. That automatically finds the best service is a game changer.

Resposta da ConnecTen Internet
Tyler just called me and let me know…
Tyler just called me and let me know about their new television streaming service that they're offering. And because I'm already a customer, he offered me an amazing deal. Which sounds too good to be true, but I have a friend that's actually using it, and Is speaking very highly of it, so I will now give it a shot.

Resposta da ConnecTen Internet
Great Tech Support.
I was having an issue connecting to the internet, so I contacted Connecten's tech support and Angel was able tom help me out.

Resposta da ConnecTen Internet
Tyler is an absolute asset
Tyler is an absolute asset to Connecten! He is knowledgeable, friendly and approachable.

Resposta da ConnecTen Internet
Connect 10 internet is a really good…
Connect 10 internet is a really good service, I I live out in the country so me having internet services very important to me and my family and also we move around a lot in the RV and connect 10 internet is perfect for me and my family thank you connect Ten internet.

Resposta da ConnecTen Internet
Imy name is Ruth Tyler thanks for tour honest help snd time eas bust in a call to codtiner…
Ijust called into customer service waited on hold for a while. So i hung up and called Tyler direct and Even though he's not part of the customer service team he spent ,17 minutes on the phone answering some questions and trying to help me. S o i nust wanted to give him and a shout and thanks You for all of your time and hard work
You wont find out theer many companies anymore that actualy have a live English speaking people that are not AI

Resposta da ConnecTen Internet
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