I bought 3 corner brackets for the Eufy camera system which arrived within 2 days. The corner bracket fits multiple camera types & all holes for the camera base are threaded. Screws for both the camer... Ver mais
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Two great products for the price. Both the Powerline WiFi kit and the Arenti security camera work exactly as expected and were excellent value. Setup was straightforward and performance has been soli... Ver mais
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Needed a new security camera, found one on connectit website at very competitive price. Asked a question about the item over the email very late in the afternoon, expecting a reply next day, to my sup... Ver mais
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First time ordering through this company and I was so pleased with them. The Aqara roller shade driver is fitted almost 3weeks now and it is working brilliantly, would highly recommend.
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Informações sobre a empresa
Escrito pela empresa
Welcome to Connect It, an Irish company based in Co. Donegal with a passion for all things Smart Home Technology and Convenient Smart Security. Our focal point lies in revolutionising homes through the seamless integration of cutting-edge smart technology. Specialising in 4G Solar Powered Security Cameras, Smart Doorbells, Robot Vacuums and so much more.
Informações de contacto
Main Street, F94 C6XT, Donegal, Irlanda
- 0874491100
- info@connectit.ie
- connectit.ie
4,6
Excelente
119 opiniões
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Awful customer service
Awful customer service, don’t expect a refund.
We ordered a product, shortly after ordering realised it wasn’t the correct product, so as soon as we received the item we returned it. They would not accept the return as there was a mark on the box (the packaging on the outside of the product) which was up to the delivery company, not us.
22 de setembro de 2025
Opinião espontânea
Resposta da Connect It
Thanks for taking the time to leave a review. Let’s put some facts around the Awful Customer Service. You purchased from our website which was dispatched same day and delivered to you within 48 hours. You contacted us to advise you no longer required the product. You were advised to return the product as per our policy. You employed the courier not us. Immediately on receiving the product we contacted you about the “mark on the box” which was significant damage to the box and we provided you with images of same. You then proceeded to submit a claim to PayPal (claim rejected)because the goods were not as described. We provided you with video evidence of the box contents which were visibly damaged in transit by your courier. You were advised by our team to file a claim for damages with your courier company but instead of this you and others have taken the time to write bad reviews about our service. The claim may have taken up less of your time.
If your goods were returned in as new condition not significantly damaged we would have had no hesitation in processing your refund and as a small Irish business we pride ourselves on the service we provide to our customers. Like everyone we are not perfect but we look forward to providing our customers with the great customer service they deserve.
Awful customer service, don’t expect a refund.
We ordered a product, shortly after ordering realised it wasn’t the correct product, so as soon as we received the item we returned it. They would not accept the return as there was a mark on the box (the packaging on the outside of the product) which was up to the delivery company, not us.
22 de setembro de 2025
Opinião espontânea
Resposta da Connect It
Hi Niamh, Thank you for taking the time to leave your feedback. We’ve carefully checked our system but unfortunately, we can’t find any record of an order under your name?
At Connect It, we always strive to be fair and transparent with our returns process, and we would never want a customer to feel disappointed. We’d really appreciate it if you could contact us directly at info@connectit.ie with your order number so we can look into it straight away and resolve things for you.
We value all feedback and want to reassure our customers that we’re committed to excellent service and support.
Fantastic service delivered the next…
Fantastic service delivered the next day , I’ve bought a few items from them and a lot cheaper than other sites will definitely recommend this company
10 de setembro de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for your fantastic 5-star review! We’re delighted to hear you’re happy with both the service and the value. It’s great to know you’ve had such positive experiences shopping with us, and we truly appreciate your recommendation. We look forward to helping you again in the future!
Best value and really quick delivery 📦
Best value and really quick delivery 📦
12 de setembro de 2025
Opinião espontânea
Resposta da Connect It
Thank you for the 5-star review! We’re delighted to hear you found great value and that your order arrived so quickly. We really appreciate your feedback and look forward to serving you again soon!
Good replies via chat & fast delivery
Good replies to questions before purchase via chat & fast delivery
11 de setembro de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for the 5-star review! We’re delighted to hear our team was able to answer your questions before purchase and that your order arrived quickly. We really appreciate your feedback and look forward to helping you again in the future!
Resposta da Connect It
Thank you for your 5-star review! We’re delighted to hear your order arrived so quickly. We look forward to helping you again soon!
Connect It is a legit company
Connect It is a legit company. I have used it 3 times, happy with the service and delivery. My 3 tapo cameras did the job I needed them to do, hope they will last.
10 de julho de 2025
Opinião espontânea
Resposta da Connect It
Thank you for your 5-star review and for trusting us with your purchases on multiple occasions! We’re delighted to hear that your Tapo cameras are doing exactly what you need them to, and we hope they continue to serve you well. It means a lot to know you’re happy with both our service and delivery — we truly appreciate your support!
Great Service
Bought a camera at Connectit—ran into a small hiccup, (of my own making) but the team there couldn’t be more helpful and went out of their way to make sure it got sorted. The local contact number on their website connects you directly to helpful and accommodating staff, that personal touch makes all the difference.
30 de agosto de 2025
Opinião espontânea
Resposta da Connect It
Thank you for the fantastic 5-star review! We’re so glad to hear that we could help get things sorted quickly for you. Having a local number with real people at the other end is something we’re proud of, and we’re delighted it made a difference for you. Enjoy your new camera, and thanks again for choosing Connect It!
Resposta da Connect It
Thank you for your 5-star review! We’re delighted to hear you were happy with the price and quick delivery. We really appreciate your support and look forward to welcoming you back again soon!
I got an Anker Solix for the campervan
I got an Anker Solix for the campervan. Fast delivery, good communication. Couldn't ask for better. Defo will use this local outlet in future.
19 de agosto de 2025
Opinião espontânea
Excellent service
Excellent service. Purchase price cheapest overall that I could find online. Website easily navigated. Purchase and delivery updates provided regularly. Delivery within 48 hours. Had 1 query re tracking phoned Connectit and phone call answered immediately. Then Ciaran in Connectit returned call within minutes with answers. What better service could one ask for.
12 de agosto de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for your detailed 5-star review! We’re delighted to hear you found our prices competitive, the website easy to use, and that your order arrived so quickly. Providing clear updates and fast, personal service is exactly what we aim for, so your feedback means a lot. Thanks again for choosing Connect It, and we look forward to helping you again in the future!
Absolutely perfect…
Fast efficient delivery and professional friendly service. Eufy up and working again so I'm delighted and my home is too🙂
14 de agosto de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for your 5-star review! 🌟 We're delighted to hear that you’re happy with both the fast delivery and our friendly service. Knowing your home is secure again makes it all worthwhile!
Great Irish Company
Great to be able to buy replacement parts from an Irish company. Order process was quick and efficient and the parcel arrived exactly as promised.
5 de agosto de 2025
Opinião espontânea
Resposta da Connect It
Thank you for the 5-star review! We're so pleased to hear you found the order process quick and efficient, and that your replacement parts arrived right on time. It’s great to be able to provide these products locally here in Ireland. We really appreciate your support!
Delivery on time
Delivery on time. Irish company bought Reolink hub had small problem with plug replacement sent out .
8 de agosto de 2025
Opinião espontânea
Resposta da Connect It
Thank you for your 5-star review! 😊 We’re glad to hear your Reolink hub arrived on time and we were happy to resolve the plug issue for you. We really appreciate your support for an Irish company and are always here if you need anything else.
Excellent products and quick service
Excellent description of items and quick delivery within the time frame given. Would not hesitate to order from Connect IT again.
21 de julho de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for the kind words! We're delighted to hear you found our product descriptions helpful and that your order arrived on time. We truly appreciate your support and look forward to helping you again in the future!
Spotted this company while looking for…
Spotted this company while looking for a quality IP Security camera
Prices were as good as the competition and as they are in Donegal I knew I could get it quickly
Ordered late Wednesday and had it on Friday
From the first contact on their chat box to receiving the camera there were no issues
Very happy with both the service and the camera
Many thanks :-)
16 de julho de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for the brilliant review! We're delighted to hear about your experience shopping with us and that everything from chat to delivery went smoothly. It's great to hear you're happy with both the product and the service. We really appreciate your support and look forward to serving you again in the future.
Fantastic to deal with..
Super range of quality products, very pleasant and informative on the phone prior to my purchase of a VOIP phone for my elderly parents who now hear and answer my calls first time around, instead of having to ring four and five times previously and Super quick, literally next day delivery. Many thanks and much appreciated to all in Connect It
10 de julho de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for the wonderful review! We're delighted to hear that the VOIP phone is making such a positive difference for your parents and that the process from phone support to next-day delivery was smooth and helpful. Your kind words mean a lot to us here at Connect It. We're always here if you need anything else—thanks again! 😊
Top customer service
Very good range of products and top customer service! I had issue with the door bell and that was quickly rectified. I’m very happy with the products and service!
16 de julho de 2025
Opinião espontânea
Resposta da Connect It
Thank you for the fantastic review! We're so glad to hear you're happy with both the products and the service you received. We're glad we could resolve the issue with your doorbell quickly, that's exactly the kind of support we aim to provide. Thanks again for your trust and kind words!
100% Recommend
100% Recommend, beats adding boosters for great WI Fi in the home 👍
15 de julho de 2025
Opinião espontânea
Resposta da Connect It
Thank you for the fantastic review! It’s always great to know our products are making a real difference at home. Thanks again for the recommendation!
This supplier is the only place to get…
This supplier is the only place to get quality of products. Brilliant quality of cctv solar powered cctv cameras, and other products. I buy all of the 4g data sims here and their delivery is excellent. Pat.
1 de julho de 2025
Opinião espontânea
Resposta da Connect It
Thank you so much for the fantastic review and your continued support Pat! We're thrilled to be your go-to supplier for quality security products and 4G SIMs. It means a lot to us that you value both our product range and delivery service. We're always here if you need anything, thanks again!
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