CoolersommOpiniões 

309
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our delivery went exactly as you would want. The unit was unpacked and placed where we requested, where we left it unplugged for 24 hours. The packaging was taken away and the drivers were helpf... Ver mais

Classificada 5 em 5 estrelas

Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Ver mais

Classificada 5 em 5 estrelas

Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Ver mais

Classificada 5 em 5 estrelas

Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.

Informações sobre a empresa

  1. Clube de vinhos

Escrito pela empresa

ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

309 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(309)

60 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional products and Top-Tier Service

We had a 5-star experience with Coolersomm! From the very first interaction with Sarah, the Service was outstanding. She provided us advice to help us to select the perfect wine fridges that match our expectations (Swisscave, amazing product!). The Quality of the delivery and installation was impeccable, handled with precision and care.
A special shootout to Sarah for her amazing customer service - She went above and beyond to ensure everything went smoothly and that we were fully satisfied. If you are looking for exceptional products and top-tier service, Coolersomm is the place to go. Highly recommended.

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service - going the extra mile to meet your needs

These guys are the very best . Knowledgeable, friendly, customer focussed and a pleasure to deal with . Sarah was a great help in assisting me with the selection of a wine cooler suitable for our needs. She really knew the features and benefits of all the makes and models and ensured I bought one that met our needs.

Once ordered , I was kept fully informed of the delivery time and everything went smoothly .

Don't waste your time with anyone else . These are the very best in thier field .

12 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

Fantastic range of coolers, the order was processed quickly and communication on the state of the order and delivery was very good. We had an issue about 18 months after receiving the cooler and they were great at helping us resolve the issue. Very prompt in responding to the initial issue and then super quick at finding a solution which resolved our problem.

14 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great advice

Really good to deal with. I had a few questions on what was best option to buy, all answered with great advice and promptly by Susan. Thank you so much Susan.
Would definitely use again.
Cant fault them, from advice to delivery, and my wine cooler is great. No more wine that has gone off due to incorrect storage.

21 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A great company to deal with

A great company to deal with. Competitive pricing, excellent communication and a friendly delivery team.
Sarah Newton was a pleasure to deal with.
I have no hesitation in recommending this company.

26 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Needed advice on the hinging of the…

Needed advice on the hinging of the fridge, used live chat to help us.

Delivered our wine fridge within 36 hours, called by customer services within an hour of placing the order and delivery and removal of old fridge taken care of swiftly.

22 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

These people really know wine and wine…

These people really know wine and wine fridges and that really helps when deciding on such an important purchase. We're now the owners of a very attractive La Sommeliere wine fridge and we love it.

31 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We used Coolersomm after a…

We used Coolersomm after a recommendation from another business and they were excellent in helping us find the right wine fridge for our business as well as the very professional delivery team who installed the fridges in place.

9 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We didn't have any idea about single…

We didn't have any idea about single zones or dual zones or ventillation or UV protected doors until we spoke to the team at Coolersomm who advised us about the best type of wine fridge for a garage. What seemed very complicated became simple with the time and advice given to us by Sarah and the live chat team.

Delivery time frame given of a 3 hour window, the team were on time, installed the wine fridge and were careful around our home (and our dogs!). We're very happy with our La Sommeliere wine fridge.

29 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We were unsure about wine fridges

We were unsure about wine fridges, how they worked and the noise levels they would make. We were helped by their team on the phone and in store to choose the right brand for us, delivery was two days later - all installed for free. Looks great.

28 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

La Sommeliere & Liebherr

We needed a small wine fridge for service at home plus a storage unit for upstairs. Both delivered faultlessly by Coolersomm and with helpful advice from both Sarah and Emily over the course of several months. Kind and patient company.

26 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best Dual Zone Wine Fridges

We bought a Liebherr and a Swisscave from this company and have been happy with the delivery and service both times. The delivery teams were not the same each time but both times they brought the units into the cellar and helped us install. High quality, premium products and good advice from Coolersomm

5 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great advice and service

I had a problem stacking Burgundy & Riesling bottles in my Liebherr Vinotek. A visit to Coolersomm gave me some great advice. The addition of another shelf and how best to arrange the bottles has fixed the problem.

25 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Personal touch

Amazing service, super personal touch guided us through the process of buying a wine fridge and an amazing selection of wines to buy in the shop whilst you make the decision! Some delivery challenges completely out of their control but Sarah dealt with it quickly and directly.
Customer for life.

31 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best prices

Best prices, friendly service and attractive products. We bought a La Sommeliere wine fridge and its arrived quickly and looks great - now time to fill.

9 de abril de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais