CoParents.com Opiniões 

49
•
TrustScore: 2 em 5

1,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wish I'd looked up reviews before signing up. Horrible service. I'm convinced the large majority of the profiles are fake or abandoned. There's zero response from customer support and good luck figuri... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Do not pay them money. You get nothing whatsoever. They guarantee nothing. For the money charged they should be offering an actual 'introduction agency'. With a huge local pool of donors. Vetting proc... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Scam. You cant actually connect with people unless you’re willing to dish out $40/month and they will not allow you to put alternatives in your bio because they have to approve every word. There are o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Its a big decision finding a co-parent that will commit to involve in my child's life and mine in a romance free setting. And  after intentionally get to know a potential co parent well through this p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encontros
  2. também em
  3. Centro de planeamento familiar
  4. Conselheiro de planeamento familiar

Escrito pela empresa

CoParents.com is a platform dedicated to co-parenting, sperm donation and alternative paths to parenthood. Our goal is to help people who want to start a family in a different way connect with each other: single women who wish to become mothers, men who want to become fathers, heterosexual or same-sex couples, future co-parents and sperm donors. For many years, we have helped people with compatible family goals meet, communicate and openly discuss their expectations, values and parenting plans. The safety and quality of our community are a priority. Profiles and descriptions are moderated, and suspicious, inappropriate or misleading profiles may be removed. Members can also report or block another user if they have concerns. Finding the right person for such an important project can take time. CoParents.com provides search and communication tools that allow members to move at their own pace and build trust before making any decision. Some communication features are reserved for Premium members. We may also offer free Premium access to selected sperm donors whose profiles receive significant interest from other members. CoParents.com is not a fertility clinic or a dating agency. It is a platform that connects adults who wish to build a responsible parenting project based on communication, respect and mutual trust.


Informações de contacto

  • Euclid Avenue 827, 33139, Miami Beach, Estados Unidos da América

  • coparents.com

1,9

Mau

TrustScore: 2 em 5

49 opiniões

5 estrelas
4 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(49)

4 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Essentially Scam Artists

These are the most miserable people you ever want to deal with. DON'T EVER GIVE THEM A PENNY OF YOUR MONEY.
I was a paying member and for no explainable reason my totally correct login stopped working. I tried contacting them 4 times about this with no response. So since I had paid for a service I can no longer use they are essentially STEALING THE MONEY.

14 de dezembro de 2020
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Resposta da CoParents.com

We are sorry that you were unable to access a paid account. Premium access should remain available for the period paid unless an account has been suspended for a separate moderation issue.

Our support team normally responds within 24 hours and can investigate login or account-access problems individually.

Classificada 1 em 5 estrelas

They would be better hiring mokeys to…

They would be better hiring mokeys to build their user experiance. Nothing has worked at all yet. Set up an accout cant get in it and cant set up another account. here nothing back from them. I mine as well send smoke signals. Infact I am will start the fire now.

10 de dezembro de 2020
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logótipo da CoParents.com

Resposta da CoParents.com

We are sorry that you encountered technical problems during registration and login. These are not the experience we want members to have.

Our support team can investigate account access issues and normally responds within 24 hours.

Classificada 5 em 5 estrelas

This site worked out perfectly good for…

This site worked out perfectly good for me. I found the right person for my co parenting plans right away. Unfortunately I had to put the plans on hold due to health issues. The tech support has bee great and absolutely cordial. I can recommend this site in a blink of an eye, any give day!

9 de dezembro de 2020
logótipo da CoParents.com

Resposta da CoParents.com

We are sorry that you encountered technical problems during registration and login. These are not the experience we want members to have.

Our support team can investigate account access issues and normally responds within 24 hours.

Classificada 5 em 5 estrelas

I love your service

I love your service. A wonderful service I have got from here. I really happy with my partnar. Thank you.

15 de setembro de 2020
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logótipo da CoParents.com

Resposta da CoParents.com

Thank you for your kind feedback. We are very pleased that CoParents.com helped you find the right person and wish you both the best for the future.

Classificada 1 em 5 estrelas

Luke hodgkinson

Luke hodgkinson. 3 days later no refund thanks alot . You don't state when you paying for 1month on that page its going too repeat.and you haven't REFUNDED me so I don't understand why you blocked my account because I put a bad review. Maybe you should deal with it .I can see alot of other people think the way about your scam site.

4 de setembro de 2020
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Resposta da CoParents.com

We understand your frustration, particularly regarding the delay between a refund being issued and appearing in your account.

Subscription renewal conditions are provided when subscribing. Cancellation can also be requested directly from our support team.

A negative review does not in itself justify suspending an account; moderation decisions are handled separately.

Classificada 1 em 5 estrelas

Pay? scam alert

It feels weird that I have to pay to send messages, I mean why do I have to pay? it feels like a scam to me

16 de julho de 2020
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logótipo da CoParents.com

Resposta da CoParents.com

Registration, creating a profile and searching the platform are free. Private messaging is reserved for Premium members.

Running and moderating a specialised platform involves ongoing development, support and moderation costs, which is why we use a Premium model for communication features.

Classificada 5 em 5 estrelas

I have really loved your service and am happy........

Hello! I have really loved your service and am happy to have found a wonderful coparent on your site that I am excited to partner up with. I have told many friends about your site and recently one just found the perfect donor to start their family. I want to let you know how much I appreciate your site and how much it has helped not only myself but so many others start families. That all being said I thought I had stopped my membership a while back but realized it auto renewed me an Si paid for another season again; my membership looks like it is still up and going until October. I just want to make sure I can stop the auto renew on my account so I am not charged again. Thanks so much for everything!

11 de julho de 2020
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logótipo da CoParents.com

Resposta da CoParents.com

Thank you very much for your kind words and for recommending CoParents.com to others. We are delighted that both you and your friend found people matching your family projects.

Automatic renewal can be cancelled at any time through the available subscription-management options or by contacting support directly.

Classificada 1 em 5 estrelas

Ein Stern ist einer zuviel

Ein Stern ist einer zuviel. Diese Plattform hat fast schon ein Monopol auf dem Markt, da sie sehr weit oben in entsprechenden Suchanfragen auftaucht.
Nach Anlegen eines Profils kann man nach Bundesland oder Land suchen, nicht möglich sind Umkreissuchen, was die umständlichen Suchanfragen unnötig und vorsinnflutlich erschwert. Ferner ist es so, dass nach Blockieren eines Mitglieds aus triftigen Gründen dieses weiterhin mein Profil aufrufen kann und alles einsehen.
Eine entsprechende Anfrage u.a. diesbzgl. führte zur kommentarlosen Löschung meines Accounts. Dies liest man hier auch in anderen Bewertungen. Es entspricht also deren Umgang mit zahlungswilligen Kunden. Auch die Antworten des Webseitenanbieters hier bei den anderen Bewertungen zeigen eine äußerst unprofessionelle Einstellung, die hoffentlich zu einem dauerhaften Einnahmeverlust führt, da es wirklich kundenfreundlichere, serviceorientiertere Apps gibt. Auch kann man immer nur 10 Profile pro Seite aufrufen und diese nicht auf einer Seite darstellen. Dies kann jeder Onlineverkäufer besser. Zudem kann man nicht sehen, welche der Mitglieder überhaupt zahlen und welche nicht. Zur Information: Der Großteil zahlt meist nicht (zum gleichen Zeitpunkt?) und versucht, es auslaufen zu lassen, so dass die Antwortquote hinreichend schlecht ist. Dies kann man NICHT filtern, somit schreibt man vergebens zahlreiche potentielle Kandidaten an. Ich habe es in den letzten 2-3 Jahren immer mal wieder probiert und tatsächlich (nur sehr umständlich) einige aufrichtige Kontakte gefunden.Man wird auch nicht geschützt, so dass nur Premiumkunden sein Foto sehen können, sondern es kann jeder das Profilfoto sehen, der sich einloggt.
Diese Seite agiert äußerst unprofessionell und bietet wenig. Sie lässt sich das Prinzip Hoffnung gut bezahlen. Vor Kontaktaufnahme per Chat zahlt man für einen Monat derzeit 30 Euro, 3 Monate 50 Euro etc. Passt bitte genau auf. Sie richten über Paypal ein automatisches Abo ein, das man am besten SOFORT nach Zahlung selbstständig über Paypal und Abonnements aufrufen muss und kündigen. Ansonsten buchen sie jeweils aufs Neue ab. Im Bankaccount +PaypalAbo werden sie unter THANK U geführt. Diesen Kritikpunkt tun die Anbieter auch hier bei den Bewertungen ab und machen den Kunden für seine Unfähigkeit, die AGBs ordentlich zu lesen, verantwortlich. Auch dies ist extrem unprofessionell. Ein kleiner Reminder bei Abschluss der Zahlung, wo genau ein doch meist unbedarfter Kund/in das Abo kündigen kann, wäre hilfreich und einer der möglichen hilfreichen Schritte in Richtung serviceorientiertem Kundendienst. Des Weiteren habe ich genau diese Bedenken geäußert ggüber dem Kundenservice. Anstatt dass dieser professionell agiert und darauf eingeht, haben sie einfach mein Konto gelöscht ohne weitere Informationen! Ich habe tatsächlich mehrere Tage!! Arbeit in dieses Konto und Emailkontakte gesteckt, nur um jetzt OHNE Kommunikation oder weiteren Emailaustausch mit dem anscheinend miserablen kritikunfähigen Kundendienst kein Konto mehr zu haben. Ich denke, dies muss der Verbraucherzentrale gemeldet werden, da diese Leute mit der Hoffnung von Leuten spielen und sich in keiner Weise verantwortungsbewusst verhalten, weder bzgl. der Zahlungsmodalitäten noch bzgl. des Datenschutzes noch mit der Bereitstellung sinnvoller Auswahlfilter. Sie haben leider noch eine Art Monopol, ich empfehle aber im Android Playstore nach einer neuen kostenfreien BabyApp zu suchen, die ich hier nicht nennen darf, da Coeltern mit allen Mitteln versucht, kritische Bewertungen zu verunglimpfen+die Bewertung hier seit mehreren Wochen auf Eis liegt dank der Meldung von den unseriösen Betreibern von Coeltern. Ein professioneller Anbieter würde die Nennung der vielversprechenden Konkurrenz dulden + versuchen, an sich zu arbeiten anstatt kritische Bewertungen zu unterdrücken. Nur an einer Verbesserung scheint Coeltern leider in keiner Weise interessiert. Eine andere BabyApp ist größtenteils kostenfrei, bietet einen sehr zeitnahen Kundenservice, indem sie Profile löscht, die Frauen belästigen im Gegensatz zu Coeltern, die darauf nicht reagieren, sondern das Frauenprofil löschen. Bei diesen Seiten tut sich ein ganz dunkler Bereich der Gesellschaft auf+der Schutz aufrichtiger Leute sollte höchste Priorität haben. Bitte verschwendet euer Geld nicht in diese unseriöse Plattform. Es gibt sinnvollere Plattformen und Apps. Ich bin gespannt, ob ich nun online gehen darf. Diese Bewertung wurde ZWEIMAL! von Coeltern gemeldet, die hier 2 weitere Profile haben: coeltern.de und coparents.co.uk FINGER WEG! Vermutl sind die pos Bewertungen gefälscht!

3 de julho de 2020
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logótipo da CoParents.com

Resposta da CoParents.com

Vielen Dank für Ihre ausführliche Kritik. Einige der damals genannten Punkte haben sich inzwischen verändert.

Konten ohne Aktivität seit mehr als 18 Monaten werden gelöscht und Profile können nach letzter Aktivität sortiert werden. Nutzer können andere Mitglieder blockieren und melden; gemeldete Profile werden von unserem Moderationsteam überprüft und gegebenenfalls suspendiert oder gelöscht.

Wir erstellen weder Fake-Profile noch falsche Bewertungen. Positive wie negative Rückmeldungen helfen uns, Probleme zu erkennen und die Plattform weiterzuentwickeln.

Classificada 1 em 5 estrelas

They locked my account for no reason

They locked my account for no reason. Changed my login password and email. May be I am not subscribing. They still have my profile on their website. Fraudulent. Avoid avoid avoid.

26 de junho de 2020
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logótipo da CoParents.com

Resposta da CoParents.com

An account may be suspended because of moderation or a rule violation, but not simply because a member has not subscribed.

If an account is suspended and you would like the profile and personal information removed, deletion can still be requested through support.

Classificada 1 em 5 estrelas

SCAM, BAD CUSTOMER SERVICE

I have been emailing to CANCEL my subscription and even took my payment details off PayPal but they STILL charged me it’s all a scam and I have sent several emails and not received a SINGLE reply!!! I have disputed this with PayPal and deleted my account
I want my money back it’s a waste of time and a huge scam
NOONE ever replies or emails back! Disgusting!

13 de abril de 2020
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logótipo da CoParents.com

Resposta da CoParents.com

We are sorry that your cancellation request was not handled satisfactorily. Today, cancellation can be requested directly through our support team and enquiries are normally answered within 24 hours.

If a renewal has just occurred, refund requests made within 24 hours can normally be refunded.

Classificada 1 em 5 estrelas

ABSOLUTE SCAM BUCKETS!.....AVOID AT ALL…

ABSOLUTE SCAM BUCKETS!.....AVOID AT ALL COSTS!.......

DELETED MY ACCOUNT ON THE DAY I HAD JUST PAID FOR 3 MONTHS service!!!

You scammers will choke on the amount that you took from me. You should be absolutely ashamed of yourselves and this review was well worth the amount paid, so that's cool.

After I complained and filed a PayPal dispute they decided to delete my account even though I had just been charged for another 3 months. Absolute shame on you. DISGUSTING!

-------------------------------------------------

Then their come back lie is that I "have been reimbursed" apparently!?? ......NOT!!.....ROT IN HELL!!!

9 de abril de 2020
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Resposta da CoParents.com

We understand your anger, particularly if you had just paid for a new subscription period.

Account moderation and payments are separate matters. A profile can be removed for a serious breach of our rules, but a paid subscription should still be handled appropriately, including any applicable refund.

If a refund was issued, the time before it appears can also depend on the payment provider.

Classificada 5 em 5 estrelas

Feeling blessed. Thank you Coparents

Astonishing, I lost all hope of having a baby since not getting pregnant, had tried all treatments but not came up with any positive result. Later after years I registered with this site and now i feel so excited to get pregnant.

20 de março de 2020
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Resposta da CoParents.com

Thank you for sharing your story. We wish you every success and happiness as you continue your journey towards becoming a parent.

Classificada 1 em 5 estrelas

SCAM please avoid

SCAM please avoid! I sent 100 messages to potential donors and only 2 replied. Profiles on this page are fake. This website is only make to steal your money. I purchased only a month and I was automatically charged for another month on PayPal. They refused to give me refund. I’m taking them to the court. If someone would like to join me please write to me Daria.at.windowslive.com

26 de dezembro de 2019
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logótipo da CoParents.com

Resposta da CoParents.com

We understand how frustrating it is to send many messages and receive very few replies. CoParents.com does not create fake profiles.

Profiles are moderated, suspicious or inappropriate accounts are removed, and accounts with no activity for more than 18 months are deleted. Members can also sort profiles by recent activity.

Unfortunately, Premium access cannot guarantee that another member will reply.
attention false message, reimbursement made on Paypal: Payment refunded to Daria ***
26 December 2019 at 10:01:36 CET

Classificada 5 em 5 estrelas

excellent site

We found an amazing donor through this site and now have 2 beautiful sons.

Best advice that anyone gave me was to be very clear on your profile what you will and will not consider in relation to donation, that saves unsolicited contacts

14 de dezembro de 2019
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logótipo da CoParents.com

Resposta da CoParents.com

Thank you very much for sharing your experience. We are delighted that CoParents.com helped you find your donor and that you now have two sons.

Your advice about being clear regarding expectations is also extremely relevant when considering such an important project.

Classificada 5 em 5 estrelas

Good morning

Good morning,
My partner and I have been registered with your website and found it very useful.
We are however now pregnant and so haven't needed the site for the last 5 weeks. Thank you for your help with this!!
Many thanks
Rebecca & Katie

18 de junho de 2019
Opinião espontânea
logótipo da CoParents.com

Resposta da CoParents.com

Thank you very much for letting us know. We are delighted that CoParents.com was useful to you and wish you both all the best for your pregnancy and growing family.

Classificada 1 em 5 estrelas

CoParents.com is a SCAM

CoParents.com is a SCAM. I signed up and paid up front via PayPal for a few months of service. Six months later, $99.00 was taken from my account via PayPal again with ABSOLUTELY NO WARNING given. They claimed I signed up for a recurring subscription, and referred to their Terms & Conditions, refusing to refund my money for services I no longer requested nor want. PayPal was just as bad, refusing to refund my money when I disputed the charge, as the original transaction was programmed with them as recurring, unbeknownst to me. AVOID THIS WEBSITE AT ALL COSTS.

UPDATE (3/22/2019):

CoParents.com has replied to me here on Trustpilot: "We reimburse all members who ask politely ..." - If this is true, why did you not refund me when I emailed you politely on 3/21/2019 requesting reimbursement? My email to you read:

"Hello, I did not want to renew for another six months with coparents.com, yet I was just charged $99 by you. Can you please refund this ASAP?"

Your reply was:

"Hello,
You can read again Terms and Conditions of Service:
(link)
as well as the help page:
(link)

You signed a subscription on Paypal with automatic renewal.
Log on PayPal to disable the automatic renewal of your membership.
(link)

Or log on Hipay to disable the automatic renewal of your membership :
(link)

Best regards,
The CoParents.com team
(link)"

In no way did this email you sent to me involve reimbursing me. I paid you one time through PayPal and it was never made clear that you programmed it with them as a recurring transaction.

--

UPDATE (Aug 9, 2026): After 7 years, CoParents.com just replied to my review here with information that does not actually address the money that was stolen and not refunded to me. If you claim your service has improved, how about correcting this theft by paying me back? That may have been a more genuine approach than trying to polish your reputation by publicly replying to years-old reviews.

22 de março de 2019
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Resposta da CoParents.com

You are right that our previous reply did not address the main point of your review: you explicitly asked for a refund in 2019, and the response you received only referred you to the subscription terms and cancellation procedure. That was not an adequate response to your request.

We cannot determine from this Trustpilot exchange alone exactly what happened with the $99 payment seven years ago, and we do not want to make claims about a transaction we have not verified.

If you still have the PayPal transaction details, please contact us and reference this review. We will look again at the original payment and refund request and determine whether this old case can still be resolved.

We also understand your criticism about receiving a generic response seven years later. Our intention in revisiting older reviews is to address unresolved criticism more appropriately, not to pretend that the original experience did not happen.

Classificada 5 em 5 estrelas

This is the bravest choice I ever made…

This is the bravest choice I ever made my entire life. To raise a baby alone and I am ready! Thanks Coparents for the sperms I got. Morning sickness is real and breaking the news to family and friends is awesome! Thanks!

6 de fevereiro de 2019
Opinião espontânea
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Resposta da CoParents.com

Thank you for sharing your experience. We are very happy that CoParents.com helped you move forward with your project of becoming a mother and wish you all the best for your pregnancy.

Classificada 5 em 5 estrelas

Thank you!

I found the father of my child! Thank you!

23 de janeiro de 2019
Opinião espontânea
logótipo da CoParents.com

Resposta da CoParents.com

Thank you very much for your message. We are delighted that CoParents.com helped you find the father of your child and wish you all the best for your family.

Classificada 1 em 5 estrelas

Scammers who take your money and then delete your profile for no reason

Avoid at all costs - took my money, suspended my account for no reason and when I asked for their assistance they have ignored my emails.

I joined the site a while back in the hopes of finding a potential coparent match. The website is awfully outdated - does not work well on mobile platforms for example - and there is a VERY shallow pool of current/real male members who are not just looking to have no-strings unprotected sex. For those looking for a free sperm donor its perfect but if you're looking for an actual coparent this site is useless.

I still perserved as I am somoene who likes to give things my all. From the start my profile stated no Brexit or Trump supporters please - that was all. An important political value that I thought should be stated upfront to avoid clashes/confrontation. This was approved by their site moderators. A few members who disagreed respectfully informed me of such and we left things at that, however, one took it upon himself to send me an abusive message. I immediately blocked him and flagged the correspondence with their site asking them to let me know what they would do about it. It took them days to respond and when they did I got a one line response asking for the username which I provided.

Two weeks later I still had not heard back. I also at the same point decided to log-in to my account but found that it had been suspended. No email had been sent to inform me of this.

I suspect that the abusive member in question retaliated by reporting me and the site, rather than take a common sense approach, suspended my account. I contacted them again to ask for a response to my initial email about what action they were going to take in regards to the abusive member on their site and also query why my account had been suspended. They did not provide an answer to my query other than to state my account had been blocked following a complaint and that I needed to provide my identity card.

Now considering the sensitive nature of this site and the importance of info like my identity I, understandably, was concerned about this. I replied back to ask them to pls outline what complaint had been made, why the decision had been taken to suspend my account, why my identity card was needed and how their storage of such information would comply with data protection laws. Till now I have received no reply back but my account has remained suspended. This means I have been charged for a service that I am unable to use.

This is quite upsetting considering the reasons that brought me to the site. It is also really unfair also that my account has been suspended after I have been the victim of an abusive and vindictive member - which I brought to their attention - who they seem completely OK with him sending nasty messages to people just because they have differing political views.

15 de janeiro de 2019
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logótipo da CoParents.com

Resposta da CoParents.com

We do not suspend any account for no reason: we have received a complaint about this member and therefore his profile is deleted.
We are sorry that your report and subsequent account suspension were handled in a way that left you without clear explanations.

Reports between members must be investigated impartially. Depending on the circumstances, a profile can be temporarily suspended while a complaint is reviewed.

Members can report and block abusive users, and profiles that breach our rules can be suspended or deleted. Requests involving identity or account verification should also clearly explain why the information is required.

Classificada 1 em 5 estrelas

avoid avoid very you could loose a lot money without no memebership

very stressful and costly experience. I have been charged twice once 69 pounds and other time 29 pounds the same day without membership be activated and once I complained my account was deleted without receiving my refunds yet. its shocking website that can fool you to give your payment details and so much money go for no use of the membership.

15 de dezembro de 2018
Opinião espontânea
logótipo da CoParents.com

Resposta da CoParents.com

Premium membership should be activated immediately after successful payment. Being charged while receiving no Premium access is therefore not normal.

If duplicate payments or an activation problem occurs, support should review the transactions and account individually.

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