Best coffee roasters in our area. Great selection and really friendly staff. I look forward to my monthly subscription arriving of freshly roasted beans. I have 2 different beans sent every month and... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’ve visited them on site for a coffee and a snack and I really enjoyed it. I bought a couple of bags of their coffee and I’ve been really impressed. I tried their House Espresso, Colombia Excelso and... Ver mais
What a fabulous set up. All things coffee flavoured extraordinaire with flare and style. Went to a special event , was super impressed Gavin has everything needed to adapt his fabulous menu for dairy... Ver mais
CCR was recommended to me by a colleague. I regularly visit their roastery now and have ordered several times online. It is the best coffee I have had, and I cannot recommend them enough!
Informações sobre a empresa
Escrito pela empresa
An independent coffee roasters that supplies freshly roasted speciality coffee beans, whole bean or ground to order, to coffee lovers and businesses across the UK. Suppliers of home and wholesale coffee making equipment, grinders, machines, brewing accessories and v60, cafetière, Moka pot, chemex. Fantastic coffee experience days and barista training to individuals and businesses from our Surrey location. Our coffee shop, in Surrey, is a unique and rustic barn turned roastery and shop where we serve pastries, cakes and products from other local independent businesses and our own freshly roasted coffee in our favourite La Marzocco machine on site. We don’t cut corners, our high quality fresh coffee is delicious because we do it right. Proper Coffee.
Informações de contacto
Unit 4b Bramley Hedge Farm, Redhill Road, Cobham, KT11 1EQ, Surrey, Reino Unido
- matt@coppercoffeeroasters.co.uk
- coppercoffeeroasters.co.uk
4,8
Excelente
217 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Highly recommend
Easy to use website with a great selection of choice. Fantastic customer service and very quick delivery. The product itself arrived beautifully packaged with fully recyclable wrapping. Cannot wait to hear what my husband think of the coffee when he receives his gift.
19 de setembro de 2022
Resposta da Copper Coffee Roasters
Hi Emma and thank you for the review! We hope he loves it as much as we do. Enjoy! Nat
Excellent customer service
Excellent customer service, many choices of coffee for everyone's taste!
1 de setembro de 2022
Resposta da Copper Coffee Roasters
Thanks for the great review, Igor. We love having so much choice and all our coffees offer something different and special to each coffee lover, you’re right! Thanks again. Nat
Great coffee and good service as always
9 de setembro de 2022
Resposta da Copper Coffee Roasters
Thanks, Graham! Always a pleasure. Nat
Resposta da Copper Coffee Roasters
Thanks for taking the time to write a review, Dan! Enjoy the coffee and we will see you again soon. Nat
Outstanding service and best coffee by far
Had an error trying to add a promo code after reviewing their coffee. I used their CHAT service and Simon was most helpful and even created a new code so it would apply to my order. Always the most delicious smelling and tasting coffee, with excellent customer service. Great advisors if you're after a specific roast and speedy postage too.
15 de agosto de 2022
Resposta da Copper Coffee Roasters
Hi Natalie! So pleased we could help and thank you so much for your kind review. Enjoy the coffee!
I have only tried the Ethiopian coffee…
I have only tried the Ethiopian coffee and if the rest are as good then I’m more than happy. Thank you.
10 de agosto de 2022
Resposta da Copper Coffee Roasters
Hi Russel. Your 5* review is fantastic. Thank you very much. Agreed - the Ethiopian coffee IS excellent! Let us know on our website chat ( www.coppercoffeeroasters.co.uk ) when you’re ready and would like a recommendation for your next single origin! Nat
My order was short of a bag of coffee
My order was short of a bag of coffee, and at this time I have emailed 2 times and no one has got back to me
10 de agosto de 2022
Resposta da Copper Coffee Roasters
Dear Alex. I am very sorry that your emails were not responded to in good time. It is a rare occurrence, as reliable customer service is really important to us as a small business. We have made every effort to resolve the mistake and hope to regain some of your trust so you can enjoy our coffee again next time but if there is anything else we can do, please let us know. Nat at Copper Coffee Roasters
Fabulous product with great service
Fabulous product with great service. Nothing else needs to be said!
21 de julho de 2022
Resposta da Copper Coffee Roasters
Hi Peter. Such a kind 5* review! We are so pleased you loved your purchase and we can’t wait to ship your next coffee-goodies out to you soon. Nat
Great present for a coffee lover
I bought the coffee bundle for my boyfriend’s birthday, all the coffees were amazing (the decaf especially exceeded my expectations!). Customer service was also great! Fantastic product overall, especially for the price
21 de julho de 2022
Resposta da Copper Coffee Roasters
Hi Klara. Thank you for your shining review! It is so fantastic to hear such wonderful things about our coffee and our choice of decaffeinated beans. We are so grateful and hope you and your boyfriend come back to our store for more before long. Nat
These guys are fantastic
These guys are fantastic. The coffee is excellent, the owners are great and the mail order service is very efficient.
3 de julho de 2022
Resposta da Copper Coffee Roasters
Thanks for taking the time to leave such a positive review, Dan. It means a lot to us! We love what we do so we are glad to hear that our independent roastery is doing a great job all round. Nat
Can’t fault their approach.
An honest mistake was made with my order, but it was dealt with swiftly and the correct item was delivered the following day without fuss.
Thank you.
1 de julho de 2022
Resposta da Copper Coffee Roasters
Thank you, Rob. Our customers are very important to us and, while it is on the rarest occasion we make a mistake, we aim to set everything right ASAP. So pleased we could do that for you and grateful for your review. Nat
Resposta da Copper Coffee Roasters
Thank you for your positive review. We aim for excellent coffee with every roast and we are glad we don’t disappoint! Nat
Great family business making great…
Great family business making great coffee. Always keen to offer the highest quality of service.
11 de junho de 2022
Opinião espontânea
Resposta da Copper Coffee Roasters
Thanks, Mary Ellen! We are always trying to do our best and it means a lot to hear it has been noticed. Nat
I visited Copper Coffee Roasters for…
I visited Copper Coffee Roasters for the first time with my teenagers and our dog and felt very welcomed by the owner. He took the time to tell us all about the different coffees they brew onsite and we ended up drinking the most delicious coffees. Next time, we will try their cakes took. We felt at home and loved everything about our time there. We will return again and again. We are loving the coffees we bought. Thank you for a really special time.
10 de junho de 2022
Opinião espontânea
Resposta da Copper Coffee Roasters
Thanks so much for the review, Manu! We loved chatting coffee with you - hopefully our recommendations have gone down a treat. Look forward to seeing you and the family back soon for more coffee! Nat
Great coffee
Great coffee, great service.
Proper speciality coffee at a great price! Once you’ve tried it you won’t be able to go back to the big chains!
10 de junho de 2022
Opinião espontânea
Resposta da Copper Coffee Roasters
Thanks, Dan. What a great review! You have pinpointed what we are all about: independent, family-run and local with HIGH quality roasted speciality beans. See you soon for your next coffee beans! Nat
Excellent service as always
Excellent service as always, great advice on their chat facility and delivery was speedy. Fantastic selection of coffee and I always enjoy my morning blend
9 de junho de 2022
Resposta da Copper Coffee Roasters
Thank you, Natalie! We put a lot of time and effort into making sure we deliver the best service we can online. Our Morning Blend is such a popular kick start coffee when you need an oomph to get you started each day! So glad you love it too. Nat
World class coffee
Fabulous coffee and always first class customer service which is so rare these days. Simply the best!
9 de junho de 2022
Opinião espontânea
Resposta da Copper Coffee Roasters
Thanks, Jon. It is really important to us that we make our customers feel like part of the Copper Coffee family! Hope you are enjoying your coffee beans this week! Nat
Absolutely love buying coffee from CCR
Absolutely love buying coffee from CCR. Have tried a number of different roasts now and have enjoyed them all. Would highly recommend using CCR.
9 de junho de 2022
Resposta da Copper Coffee Roasters
Thanks for recommending us, Steven! Really chuffed you have enjoyed so many of our single origins and blends. As an independent roaster, we work so hard to stand out among others like us and a review like this makes us extremely proud. Thank you! Nat
Great speciality coffee
Great knowledgeable staff, fantastic choice of coffee and the smell of the roastery is amazing. Would recommend to friends and family.
9 de junho de 2022
Opinião espontânea
Resposta da Copper Coffee Roasters
It is brilliant to hear you’re recommending us to friends and family, Nataya! A personal connection is massively important to us and a lot of our customers hear about us from people they know and trust. We love sharing what we know about coffee too… :) Thank you and see you soon! Nat
Best place to stop and chill
Extremely friendly and welcoming ,excellent choice of coffees and treats.
Great little coffee accessories that look great at home and impress guests.
9 de junho de 2022
Opinião espontânea
Resposta da Copper Coffee Roasters
Thank you, Julie! This is such a positive review. Best quality is important to us at the end of the day, so we only use companies with excellent reputations and good quality products, like brewing equipment, coffee machines, pastries and cakes etc. We’ll even have vegan treats in soon! See you at the roastery soon for more coffee. Nat
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.