COSMETIZE Opiniões 

218
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered something once 3 years ago and continue to be spammed. I got another email today asking for a review of the order. IT WAS 3 YEARS AGO!!! No ability to unsubscribe, emails and phone call... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I came across Cosmetize by accident and was amazed at the variety and low cost of some of my favourite hair essentials. The more you buy, in some instances, the greater the savings. I had everything I... Ver mais

Classificada 5 em 5 estrelas

I've only had good experiences with cosmetize since I first discovered them. I was so shocked by their prices so was a little hesitant at first but I've ordered multiple times since and refuse to orde... Ver mais

Classificada 5 em 5 estrelas

Absolutely delighted with the super quick delivery from this company. I will definitely be using them again, even when lockdown is over. They sell so many hair products that you can’t get in the super... Ver mais

Informações sobre a empresa

  1. Loja de produtos de beleza
  2. Fornecedor de produtos de beleza
  3. Fábrica de cosméticos
  4. Loja de cosméticos
  5. Loja de produtos para cabelo
  6. Perfumaria

Escrito pela empresa

Cosmetize is a beauty retailer that sells a wide range of products from top brands at affordable prices. It is committed to providing customers with the best possible service, including low prices, high-quality products, fast delivery, and the best customer service.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

218 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(218)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The delivery is always so fast and well…

The delivery is always so fast and well packaged! The best online store so far!

25 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Dear Mimi,

Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.

Thanks
Cosmetize Support Team

Classificada 5 em 5 estrelas

Found this website easy to use and…

Found this website easy to use and received my first order from then on time , order was well packet and was all perfect.

8 de fevereiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hi Claire,

Thank you for giving us positive review!
It is always a pleasure to receive this feedback from our loyal Customers.

Thanks
Cosmetize Support Team

Classificada 5 em 5 estrelas

Competitively Priced & Efficient Service!

The products I ordered were competitively priced, which is the main reason why I made my purchase with Cosmetize - and I have actually ordered from them before.
I received my delivery in good time, and was kept informed via e-mail of the shipping progress, and via the courier App of the delivery time.
I further received a customer satisfaction telephone call a few days later, from a friendly and pleasant young lady, who checked that I was happy with the products and service which they had provided - to which I assured her that I indeed was completely satisfied and had no complaints.

6 de fevereiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Thanks a Lot. Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.

Classificada 5 em 5 estrelas

This company was new to me

This company was new to me, but the service was fast and reliable.
The products were true to their description and very competitive in price
There was even an after care follow up phone call.
Will definitely be buying again

14 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Thank you for leaving your review!

Classificada 5 em 5 estrelas

Quick and inexpensive

Very quick delivery times everytime i use, products are of a good brand amd very cheap price loving it will continue to use ❤️

6 de fevereiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Thanks, it is always a pleasure to receive this feedback from our loyal Customers.

Classificada 5 em 5 estrelas

My experience was awesome

My experience was awesome, it was my first time shopping here. The merchant is reliable and accurate. The items I bought came on time without any delay . I am impressed and will shop more items with them .

15 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Thanks for your appreciation & happy to serve you again!!!

Classificada 5 em 5 estrelas

Value for money

Value for money products, delivered on time and safely packaged.

29 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.

Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Classificada 5 em 5 estrelas

always having discounts and very quick…

always having discounts and very quick turn around sometimes comes next day

5 de fevereiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Classificada 5 em 5 estrelas

cannot fault my experience

i have ordered on a few occasions after finding Cosmetize, the quality of service has been perfect, i received a call about my experience which is an unexpected plus for me. the packaging and delivery have both been to a very high standard. having ordered a variety of products each time everything was received quickly and correctly with nothing leaking. i would personally highly recommend them and they deserve a 5 star review

16 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Classificada 1 em 5 estrelas

Been scammed

Been scammed. I ordered something off these in november. Order was ,£12.25. On Tuesday 30th January I noticed 2 amounts of 12.25 had come out of my bank. If I had it done I wonder if others have and not noticed , be aware. I have contacted my bank and they are going to investigate. I have now discovered my details were used in the cosmetize shop in Nottingham.

30 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

2 de fevereiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Classificada 5 em 5 estrelas

Good stock

Good stock, quick delivery turnaround and helpful customer support. Will use again and recommend to anyone.

26 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Classificada 5 em 5 estrelas

Bought a few essentials here cheaper…

Bought a few essentials here cheaper than my regular site. I find it hard to find palmers products all in one place. I was put off with the reviews here but i chanced it and its was great. My order was shipped next day, was kept updated with tracking and was promptly delivered and tracked right up to my door. The bottle lids were all sealed with tape to secure them. Would definitely use again 100% reccomend.

29 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Classificada 5 em 5 estrelas

The 'Sunny Isle Jamaica Black castor…

The 'Sunny Isle Jamaica Black castor Oil (Lavender) Butter',-is more than fit for-purpose;this item is so aromatic in lavender fragrance and it's also quick-functioning in conditioning and growing hair: and to 'thin-out' its very thick texture,-I've mixed my Butter with herbal-infused Olive,, & Sunflower oils! This butter can be used as a skin conditioner also

The Cosmetize packaging and delivery service of my Butter,-0 was prompt and professional;-thanks Cosmetize: and thanks to Sunny Isle!

31 de janeiro de 2024
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so happy to hear your kind comments.
Please don't hesitate to contact us, if you have any questions or queries and we will be happy to assist.
Take care and have a lovely day.

Kind Regards,
Cosmetize Support Team

Classificada 1 em 5 estrelas

Terrible when things go wrong!

We all know that things can go wrong when ordering online, but what we do expect is that
1. Customer support will pick up the phone.
2. There will be acknowledgement to your emails.
3. That they will adhere to the Consumer Rights Act.
4. I have asked Paypal for a refund for the missing items in my order.

30 de dezembro de 2023
Opinião espontânea
logótipo da COSMETIZE

Resposta da COSMETIZE

Sorry you have to go through this, but we are not able to trace down your details of order. If you could send us on support@cosmetize.com then we can assist you instantly. Thanks

Classificada 1 em 5 estrelas

Disappointing Service and Support

Regrettably, my experience with cosmetize.com fell short of expectations. Faced delivery delays and received a couple of items not as described. Attempts to reach customer support were frustrating and unresolved. Hoped for a smoother purchase process.

30 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

NEVER AGAIN Cosmetize

Where shall I begin with ?
I ordered some hair relaxing product from this website wish I did not !! And 4 boxes came all defected and damaged. The bottles inside were opened and leaked. So, basically half of the product left and no sealing at all for them four . Very disappointed
and customer service was awful as well. Luckily I had ordered through PayPal so, escalated the matter as they were trying to manipulate the situation and not taking the responsibility. Still waiting for my payment after few weeks !! Any Way just wanna say DO NOT risk it and order from this website if you care about your self and ur body . All damage products and not good reputation.
COSMETIZE BYE FOR EVER ... NEVER AGAIN

17 de maio de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Really great company until my order vanished

Ordered around £60 of product at the start of April. So, £100+ elsewhere. The parcel was left outside, and went missing. Cosmetize sadly decided that's my fault, even though I didn't specify to leave it outside. They instantly stopped replying and they refuse to refund.

Naturally ive issued a charge back, and will go to trading standards as my bank has demanded that I do, as the seller openly is breaking the consumer rights act with proof.

It's disappointing though, I genuinely love using this place. Their prices are amazing.
Id definitely say, don't use this review as a reason not to buy, but be cautious of this and be aware you might have to fight for upto 5 months to get your money back.

Or use a credit card, which I regret not doing.

1 de abril de 2023
Opinião espontânea

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