Cosmos Opiniões 3420

We had great optional excursions with wonderful guides. Our tour director was very helpful and organized. Our accommodations were very nice and in great locations.

My husband and I went on a cosmos trip to Europe and it was absolutely amazing!! We loved that everything was organized and that we were able to have free time throughout the day to explore as well!! It was our first time traveling outside of the US and it was amazing! Our tour guide Patricia was soooo knowledgeable! She gave us a paper that had different words for us to learn in 5 different languages! I am a history person and she gave us lots of info for each country we visited! She knew it was our honeymoon and she surprised us with 2 gentlemen to serenade us while on the gondola ride! Our driver Franchesco was amazing! He drove the bus like a champ! The whole experience was amazing and we recommend it to everyone! We saw 7 countries in 14 days and it was totally amazing!!

1 start is a lot to give Cosmos Manchester we paid 1 hour and half you gave us just one hour to stay I don’t know where you guys did your maths from but you a just swindlers. I told one the receptionists on realised the time you put on the table was not adding up to the time we paid. Receptionist said we paid at 19:48 and we leave at 21:00 so fifteen minutes is there weekend composition and I have 1 hour and 15 to leave. It was still not adding up the time on the receipt. Anyway the whole service bullshit, a waitress rushing around to take plates knocked my phone with a plate, screen broken. Why overbook people and you can’t handle the pressure👎 awful restaurant can’t see myself going back. Not worth anybody’s money.

Shocking service, this will be second time we’ve visited this place first was my husbands birthday meal booked table for 7.30 waited in queue finally seated at 8 paid over £200 for them to stop food at 8.30? When speaking to manager he was rude and very much didn’t care - similar situation this time round booked a table yesterday morning for them to then cancel late last night been trying to call all day no answer, we arrived at 6.30 to then be told no walk ins allowed till 8 said we were happy to wait for a cancellation got told no and pretty much go away!! The server didn’t speak much English and didn’t understand and no care in the world fobbed us off to speak to the next person, again spoke to manager who messed us around the last time and this time told us whatever he basically doesn’t care and they have to prioritise last minute bookings which made no sense cause we tried to book again and said no availability, we ended up leaving to then come back 20 minutes later to see they are accepting walk ins again tried to speak to manager again who then told us to go away in a different form, food is lovely here but poor service and management needs looking into or retraining on customer service!! Feel very let down tonight and will not be visiting again, BOURNEMOUTH

My family and I have been on a number of Globus and Cosmos tours. As a matter of fact we had a wonderful family trip back in September to Portugal which was awesome. Once we were back we immediately booked another tour for this Spring to Poland. Unfortunately we were forced to cancel due to a health concern of one of our travellers. We were very upset to find out that our deposit of $1000 was not able to be put on another date later this year. This had been done when we had to change our dates for the Fall 2025 trip. Needless to say we were very disappointed and warn everyone that this may happen to you. I guess a continued supporter of this tour company isn't taken very seriously by management.

Well planned tours, knowledge of the guide, great accommodations

Great tours. Tour director and tour guides knowledgeable and experienced, Friendly,
Helpful etc

Tour guide was very personable and helpful. The first hotel, Hilton Garden Inn, in Bangkok was average. The other hotels/ resorts were really good. The group size of 18 people was nice so people could get to know each other. I particularly liked the tuk-tuk ride and night market in Chiang Mia as well as the elephant sanctuary. The food seemed to get better in northern Thailand. I also enjoyed visiting the White Temple in Chiang Rai.

Had a wonderful time in Thailand with our tour directors Micky. He was helpful throughout our trip and made it that more special. He is one of the best tour directors I have had with cosmo

Cancelled our tour with no compassion or compensation, leaving us with flights booked but now no tour to go on.

If they can do it to us, they can do it to you. Do not book a Cosmos tour.

Always had great tour guides that went out of their way to grant weird requests!

They had splendid food and excellent service and have excellent dessert

The tour especially Romania was fabulous.

The tour guide Sonja made this Cosmos experience great. I observed her ask several tour guest if they were doing well. Sonja is knowledgeable and personable.

Staff lovely - a LOT of food Halal - no thanks
sadly will not be coming again based simply on this

The people, the places and the educational experience blended together made it a memorable trip

We had an amazing tour director and an excellent driver who took exceptional care of the group. All local guides were great. I recommend this tour to everyone.

We had a great experience in our tour because of our guided itinerary, our great tour director and driver. They kept us safe and their knowledge of each locations that we visited. The hotel accommodations were good and we did not have any bad experiences during our tour.

Great tour and exceptional tour director. I learned so much about Morocco and its history.